배드민턴 참여자의 스포츠재미요인과 여가만족 및 운동지속의 관계

전상완(Jeon Sang-wan),김성수(Kim Sung-Soo) 한국체육과학회 2010 한국체육과학회지 Vol.19 No.2

The purpose of this study is the relation among the sport amusement factor, leisure satisfaction and exercise persist of participants in badminton. The study objects that are constant badminton participants in the region of Seoul, Kyeong-gi and Kwangwon area as of at the present. Through the convenience sample collection method, including the object person in the final analysis. as for the disposal of collected data, used SPSS/PC 12.0 statistics package program for window. Survey was performed from 328 players. The t-test, correlation relation analysis, one-way ANOVA and multiple regression analysis for data analysis were performed. The result of the study can be summarized as followings: First, looking into relation between sport amusement factor and leisure satisfaction in badminton participants, sport amusement factor affected low factors of leisure satisfaction partly excepting family support factor. Second, looking into relation between sport amusement factor and exercise persist in badminton participants, sport amusement factor affected exercise persist including health and recognition factor. Third, looking into relation between leisure satisfaction and exercise persist in badminton participants, leisure satisfaction affected exercise persist including facility and sociality factor.

신제도주의 관점에서 본 : 카투사제도의 지속성에 관한 연구

이일수 ( Lee Ill-sue ) 한국군사학회 2017 군사논단 Vol.92 No.-

The following thesis conducted a case study of the KATUSA program through a new-institutionalist lens. The KATUSA program, established as a temporary emergency agreement during war, has been firmly maintained throughout the last 70 years. The author conducted a case study on the reason behind the program still being maintained while being true to its roots by researching and analyzing the various factors that impacted this program from a new-institutionalist perspective. The academic purpose of this thesis is to replenish institutionalism, while providing the policy implications for a way ahead into the future of the KATUSA program. The critical question for this thesis is the following: which factors have contributed to strengthening and sustaining the KATUSA program over the last 70 years, and which factors impact the program for its institutional changes. By reviewing existing research on new-institutionalism, the factors that contribute to institutional persistence are structural factors in the institutional context, the actors who participate in decision making, and the external environment. Therefore, the focus of this thesis was mainly investigating the aforementioned three factors-structure, actors, and the external environment. So the main cause of changes related to policy changes and institutional sustainment consist of first, the interaction between actors based on their intentional actions and selections; second, the institutional structure restraining actors; third, the macro-external environment which could change the structural context, which were the basis of this thesis to study how each factor have influenced the KATUSA program reviewing the historical transition. The KATUSA program within its framework that it was established as a norm over a long period of time due to the unique circumstances within the Republic of Korea along with the ROK-US interests, was able to form its unique institution that went beyond a military organization. Through mutual interaction of the actors involved in the decision making process, it has become the program that we know today. The external factor of each generations, which are comprised of environmental and internal actor’s actions, along with the structural factor, which limited the institutional transition or changes of the KATUSA program showed it to be path dependent projecting micro changes to the program, this leading to maintaining the current institution. Particularly, the Persistence of KATUSA program continues under the unique environment of the Korean Peninsula, which includes political, economic, social, military, and security factors, and along with the mutual interests of the actors within the two governments and their military leaders, has proven itself to be a specific yet practical institution through the strong ROK-US Alliance. And the KATUSA program over time, within the structural institution’s decision making structure and command system, has become a common practice by sustaining its initial momentum when the program was first founded, and has continuously been strengthened. Due to these reasons, the principles of the KATUSA program has been continuously persisted by applying small modifications and improvements to its issues, and the fact that it has become customary as an existing factor gives beneficial implications in regards to the study of persistent factors in institutionalism.

COVID-19 대응 대학 온라인 수업의 콘텐츠품질이 학습지속 수용의도에 미치는 영향: 학습몰입과 만족도의 매개효과를 중심으로

허영주 한국지식정보기술학회 2020 한국지식정보기술학회 논문지 Vol.15 No.5

The purpose of this study was to identify the level of academic persistence and to investigate the effects of content quality factors on academic persistence, and the mediating effect of learning flow, learning satisfaction between content quality factors and academic persistence in online education on 1st semester of 2020 responding to COVID-19. The survey was conducted to the students who were taking online education on 1st semester of 2020 in offered by N University in Chungnam, and 665 cases were analyzed for this study. Data was analyzed structure equation modeling and the mediating effect was verified by Sobel test. The results of this study were as follows. First, service quality factor among content quality factors had one of the biggest direct impacts, information quality factor did not affect, system quality factor had on of negative direct impacts on academic persistence. Second, learning flow and learning satisfaction positively mediated content quality factors and academic persistence. In other words, learning flow has influenced positively on learning satisfaction, learning satisfaction has influenced positivelty on academic persistence. Based on these findings, the following suggestions were made. First, professor should focus on increasing the quality of service quality as guide of learning activities, sharing of teaching materials, inspire to further efforts, immediate feedback for effective online education on second semester. Second, students should have enough self-directed learning capability for flow on learning. And university should be provided training contents dealing with communication strategy for professors, motivational strategy and self-directed learning method for students.

스포츠 재미요인과 여가만족 및 운동지속의 관계 : 홀리스틱 교육의 관점에서

김지수 한국홀리스틱융합교육학회 2016 홀리스틱융합교육연구 Vol.20 No.4

이 연구는 홀리스틱 관점에서 테니스 동호인들의 스포츠재미요인과 여가만족 및 운동지속의 관계를 규명하기 위한 연구로서 스포츠재미, 여가만족, 운동지속 요인들의 관계를 밝히고 이를 근간으로 현상에 대한 새로운 해석을 통하여 학문적인 기초 자료를 제시하기 위하여 서울, 경기도, 충청남도 소재 테니스 동호인 300명을 대상으로 조사하였다. 이 연구에서 사용된 통계기법은 빈도분석, 요인분석, 신뢰도분석, 상관관계, 중다회귀분석 등이었다. 이상의 방법과 절차를 통하여 얻어진 결론은 다음과 같다. 첫째, 테니스 동호인들의 스포츠재미요인과 여가만족의 관계를 보면, 스포츠재미요인 중 가족지원을 제외한 모든 요인에서 여가만족의 하위 요인들과 부분적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 테니스 동호인들의 스포츠재미요인과 운동지속의 관계를 보면, 스포츠재미요인 중 건강과 인정 요인이 운동지속에서 통계적으로 유의한 영향을 미치는 것으로 나타났다. 셋째, 테니스 동호인들의 여가만족과 운동지속의 관계를 보면, 여가만족요인 중 시설과 사회적 요인이 운동지속에서 통계적으로 유의한 영향을 미치는 것으로 나타났다. The purpose of this study is the relation among the sport amusement factor, leisure satisfaction and exercise persist of participants in tennis. The study objects that are constant tennis participants in the region of Seoul, Kyeong-gi and Choong-nam area as of at the present. Through the convenience sample collection method, including the object person in the final analysis. as for the disposal of collected data, used SPSS/PC 18.0 statistics package program for window. Survey was performed from 300 players. The t-test, correlation relation analysis, one-way ANOVA and multiple regression analysis for data analysis were performed. The result of the study can be summarized as follows: First, looking into relation between sport amusement factor and leisure satisfaction in tennis participants, sport amusement factor affected low factors of leisure satisfaction partly excepting family support factor. Second, looking into relation between sport amusement factor and exercise persist in tennis participants, sport amusement factor affected exercise persist including health and recognition factor. Third, looking into relation between leisure satisfaction and exercise persist in tennis participants, leisure satisfaction affected exercise persist including facility and sociality factor.

비행지속현상에 있어 위험요인,보호요인의 영향에 관한 연구

이순래 ( Soon Rae Lee ) 한국범죄비행학회 2011 범죄와 비행 Vol.1 No.-

최근에 우리나라 소년비행은 다시 증가추세에 들었으며, 특히 비행지속의 문제가 더욱 심각해지고 있다. 본 연구의 목적은 위험요인론과 보호요인론을 중심으로 우리나라 비행지속현상을 분석하는 것이다. 연구를 위해 한국청소년연구원에서 구축한 청소년패널조사(NYPS) 제1차년도에서 제4차년도 자료를 활용했으며 선형성장모형을 통해 위험요인과 보호요인이 소년비행의 시간적 발전양태에 미치는 영향력을 판별했다. 본 연구는 위험요인과 보호요인을 개인, 가정, 친구, 학교, 지역사회 등 5개 차원에서 검토했다. 상관관계분석에서 위험요인들과 비행행위의 발생은 모두 통계적으로 유의한 수준에서 정적인 관계이었다. 개인, 가정, 친구, 학교, 지역사회의 위험요인들에 노출될수록 비행행위를 많이 저지르는 경향이었다. 반면에 보호요인의 경우는 개인, 학교, 지역사회 등의 보호요인은 비행행위와 부적(negative)인 관계였지만 가정 보호요인과 친구 보호요인은 그렇지 않았다. 비행지속이 악화하는 데에는 개인, 친구, 학교 위험요인이 중요하게 작용했다. 개인 위험요인의 경우에는 위험추구 성향이나 무동감적 성향이 중요한 요소였으며, 친구 위험요인의 경우는 폭력 비행친구와 술담배 비행친구가, 학교 위험요인의 경우는 경고나 징계피해가 중요한 요소였다. 비행지속을 완화하는 데에는 가정, 학교 보호요인이 중요하게 작용했다. 가정 보호요인의 경우는 부모와의 밀접한 상호작용과 관계된 요소들이, 학교 보호요인의 경우는 선생님과의 밀접한 상호작용이 중요한 요소들이었다. 이를 통해 비행지속현상에 대처하기 위해 서는 개인, 친구, 학교의 위험요인들에 대한 노출을 예방할 수 있는 방안을 강구하고 부모나 선생님은 언어적 훈육이 아니라 실제로 관심과 애정을 표출하는 행위적 상호작용관계를 맺어야 한다는 것을 알수 있다. The number of juvenile delinquency is increasing again after a decade`s low level. Especially, the extent of persistent juvenile delinquency becomes worse. Last year as much as 36 percent of delinquent youths were persistent offenders. This study is to examine the effects of risk and protective factors on persistent juvenile delinquency. Linear growth model is applied as an estimation method on the National Youth Panel Study data. Risk and protective factors are measured in five areas of juvenile everyday life such as personal characteristics, family, peer, school, and community. Results from Pearson correlation analysis show that all of the risk factors are positively related to delinquent incidences. Youths who are exposed to risk situations in personal characteristics, family, peer, school, and community tend to commit more delinquent behaviors from the 1st year to the 4th year. Protective factors are not the same to the risk factors in terms of yearly delinquency incidences. Meanwhile, personal characteristics, peer, and school are observed to be significant risk factors leading youths to continuously commit delinquent behaviors. Risk-taking and unsympathetic traits are the concrete elements of the personal risk factor. Peers who acted violently or had the habits of drinking and smoking are such elements of the peer risk factor. Educational sanctions such as warning and suspensions are the concrete elements in the school risk factor. Family and school are shown to be significant protective factors. Behavioral interactions with either parents or teachers tend to deter the youths from persisting in delinquency. As a conclusion, this study recommends that much efforts should be done to reduce personal, peer, school risk factors and at the same time both parents and teachers should have intimate behavioral interactions with the youths.

직무향상을 위한 온라인 학습에서 성인학습자의 중도포기에 영향을 주는 요인

박지혜(Park Ji-Hye),최희준(Choi Heejun) 한국평생교육학회 2007 평생교육학연구 Vol.13 No.3

온라인 학습이 갖는 다양한 장점 때문에 지난 몇 년간 온라인학습에 참여하는 성인학습자의 수는 급격하게 증가하여 왔다. 그러나 온라인 학습자의 높은 중도포기율은 많은 온라인 프로그램이 해결해야 할 주요 문제점으로 지적되어 왔다. 이 연구는 직무향상을 위해 온라인 학습에 참여한 성인학습자의 중도포기에 영향을 미치는 변인들을 밝히고자 하였다. 이 연구의 대상자는 미국중서부에 위치한 한 연구중심 대학에서 제공하는 직무에 관련된 비학위 온라인 과정에 등록하여 과정을 끝마쳤거나 중도에 포기한 학습자 48명이었다. 연구결과는 중도포기 학습자 집단과 학습이수자 집단 사이에 개인적 특성 변인들에서 유의미한 차이를 보이지 않았지만, 외적 요인인 가족의 지원과 직장의 지원, 내적 요인인 학습만족도에서 유의미한 차이를 나타내었다. 또한 로지스틱 회귀분석을 통해 직장의 지원과 학습만족도가 온라인 학습자의 중도포기/학습지속의 결정을 예측하는데 의미 있는 요인인 것으로 나타났다. 이러한 연구결과를 바탕으로 온라인 프로그램 담당자가 프로그램 개발 시 고려해야 할 점, 또한 성인학습자가 속한 조직이 해야 할 역할 등이 논의되었다. The number of adult learners who participate in online learning has rapidly grown in the last two decades due to its many advantages. Along with its proliferation, high dropout rate in online learning has been of concern to many higher education institutions and organizations. The purpose of this study was to determine whether persistent learners and dropout learners are different in individual characteristics (i.e., age, gender, educational level, and prior experience with online learning), external factors (i.e., family and organization supports), and internal factors (i.e., learner satisfaction with the program). Quantitative and qualitative data were collected from 48 learners who had dropped out of or finished one of the online courses offered from a large midwestern university. Dropouts and persistent learners showed statistical differences in perceptions of family support and organizational support, and learner satisfaction. It was also shown that the model which includes family support, organizational support, and learner satisfaction is able to predict learner decision to dropout or persist. The results imply that lower dropout rate can be achieved if online program developers or instructors find ways to enhance learners" satisfaction. It also implies that adult learners will finish online courses and ultimately contribute to organizational outcome by applying their learning if they are supported by their organizations and family.

Inflation Targeting, Aggregation, and Inflation Persistence: Evidence from Korean CPI Components

Peter Tillmann 서울대학교 경제연구소 2012 Seoul journal of economics Vol.25 No.3

This paper studies the impact of inflation targeting on the evolution of inflation persistence and the effects of aggregation across expenditure categories. For this purpose we use disaggregate quarterly data on 12 major subcategories of the Korean CPI. We compare persistence in a sample covering 1986Q1-1997Q2 with persistence under inflation targeting between 1999Q1 and 2010Q2. The main results are threefold. First, the persistence of headline inflation as well as most CPI categories falls after the adoption of inflation targeting. Second, the evidence points to a large cross-sectional heterogeneity in the degree of inflation persistence. Third, while aggregation of heterogeneous categories induces additional persistence in the early part of the sample, a "reverse aggregation effect" is found in the second half: the persistence of the aggregate CPI inflation rate is significantly smaller than the average of persistence estimates across sectors. This is consistent with the Bank of Korea effectively stabilizing aggregate shocks under inflation targeting. Our paper provides the first evidence of disaggregate inflation persistence for an Asian emerging market economy.

단일 기관 호흡기 질환 신생아에서 신생아 지속 폐동맥 고혈압증의 위험요인

차효현 ( Hyo Hyeon Cha ),김성윤 ( Sung Yoon Kim ),박미라 ( Mi Ra Park ),윤혜선 ( Hye Sun Yoon ) 대한주산의학회 2015 Perinatology Vol.26 No.4

목적: 신생아 호흡기 질환에서 발생하는 신생아 지속 폐동맥 고혈압증의 위험 요인을 알아보고자 하였다. 방법: 2008년 1월부터 2014년 7월까지 서울 을지 병원 신생아중환자실에 호흡곤란으로 24시간 이내에 기도 삽관 및 기계 환기 요법을 필요로 했던 호흡기 질환 만삭아 58명을 후향적으로 분석하였다. PPHN군과 비PPHN군의 두 그룹으로 나누어서 임상적 특징, 입원 시 진단, 초기 혈액 검사 소견, 입원 후 48시간 동안의 활력징후, 혈중가스분석 소견, 인공호흡기 지표의 변화를 조사하였다. 결과: PPHN군은 16명, 비PPHN군은 42명이었고, 이차성 PPHN의 유병률은 27.6%였다. 원인 질환으로 폐외 공기 누출을 동반한 RDS, 이차성 RDS를 동반한 MAS인 경우에서 PPHN 발생률이 의미 있게 높았다. 입원 후 6시간에 호흡수 80회/분 이상인 경우(P=0.032, OR 11.3, 95% CI 1.23-103.57), FiO2 0.8 이상인 경우(P=0.013, OR 16.8, 95% CI 1.82-154.68)가 의미 있는 위험요인으로 나왔다. 결론: 호흡기 질환의 치료 중 6시간에 빈호흡의 소견이 악화되고 인공호흡기 지표가 상승되는 소견을 보이면 PPHN의 발생을 고려해야 한다. Purpose: This study aimed to identify the risk factors of persistent pulmonary hypertension of the newborn (PPHN) in neonates with respiratory diseases. Methods: We retrospectively analyzed 58 term newborn infants with respiratory diseases who were admitted to the neonatal intensive care unit of the Seoul Eulji Hospital between January 2008 and July 2014 and required airway intubation and mechanical ventilation within 24 hours of admission. The infants were divided into a PPHN group and a non-PPHN group. Their clinical characteristics; diagnoses at admission; initial blood test results; and changes in vital signs, blood gas analysis results, and ventilator parameters that occurred within 48 hours of admission were investigated. Results: There were 16 infants in the PPHN group and 42 infants in the non-PPHN group. The incidence of secondary PPHN was 27.6%. The incidence of PPHN was significantly higher in infants with respiratory distress syndrome (RDS) associated with extrapulmonary air leakage and meconium aspiration syndrome (MAS) with secondary RDS as the cause. Respiratory rate over 80 breaths/min (P=0.032, OR 11.3, 95%,CI 1.23-103.57) and FiO2 over 0.8 (P=0.013, OR 16.8, 95% CI 1.82-154.68), when measured 6 hours after admission, were found to be statistically significant risk factors. Conclusion: The results suggest that there is an increased risk of PPHN during treatment of respiratory diseases when aggravation of tachypnea and increase in ventilator parameters are observed after 6 hours of admission.

GAAP 유효세율의 유연화와 이익지속성 및 기업가치의 관계

김수인,박종일 한국세무학회 2021 세무학 연구 Vol.38 No.2

This paper examine whether the relation between smoothing of GAAP effective tax rates (ETRs) and earnings persistence, and also investigate whether the relation between GAAP ETR smoothing and firm value. Prior research document that GAAP ETR smoothing through tax accruals are negatively associated with the likelihood of financial restatement and tax-related restatement (Demere et al., 2019). Thus, Demere et al. (2019) argue that GAAP ETR smoothing are incrementally informative about future Cash ETRs and this study suggests that firms are committed to smoothing GAAP ETRs is associated with higher financial reporting quality. In addition, evidence in prior study show that the market response to the GAAP ETR smoothing have a positive effect (Park and Shin, 2019;Park, 2020;Lee, 2020), and a negative effect or where there is no relation (Shin and Park, 2020). However, prior research did not systematically examine the relation between GAAP ETR smoothing and earnings persistence, and examine the relation between GAAP ETR smoothing and firm value. An open question as to whether GAAP ETR smoothing activities is associated with higher or lower financial reporting quality. Therefore, providing additional evidence on the link between GAAP ETR smoothing and financial reporting quality, we extends this line of the previous research to empirical examine whether the association between smoothing of GAAP ETRs and earnings persistence, and also examine whether the association between smoothing of GAAP ETRs and firm value (Tobin’s Q). For analysis, we use pre-tax income or after-tax income as measures of earnings persistence and firm value was measured using Tobin’s Q for the current or next year. Following Demere et al. (2019), our measure GAAP ETR smoothing (hereafter GSM), as subtract the volatility (i.e., standard deviation) of the GAAP ETRs and the volatility of Cash ETRs over the current year and the prior two years (t-2,t) and multiply this measure by negative one. This study covers KOSPI and KOSDAQ listed firms based on the variable of interest (dependent variable) from 2004 to 2018 (2005-2019) period. Our results are as follows. First, we find that GSM is negatively associated with earnings persistence. In other words, this results indicate that if firms are committed to smoothing GAAP ETRs exhibit less persistent earnings. This finding is inconsistent with prior research (Demere et al., 2019), which is GAAP ETR smoothing being associated with higher financial reporting quality. Furthermore, we also distinguish between GSM driven by economic fundamentals (innate GSM) versus management choices (discretionary GSM), we find that only my estimated discretionary GSM is negatively associated with earnings persistence. Thus, the preceding result is driven by manager’s discretionary reporting choices. Second, after controlling for various variables as well as earnings smoothing and tax avoidance that affect the dependent variable, we find a negative and significant association between GSM and firm value (i.e., Tobin’s Q) in year t and t+1. Our results are quantitatively similar if this paper use a five-year (t-4,t) in computing GSM instead of three-years data, and when we also divided the full sample into KOSPI and KOSDAQ samples, the previous results are quantitatively similar. Therefore, this results suggests that GAAP ETR smoothing is associated with a negative firm value effect. In contrast, our findings is inconsistent with previous studies (e.g., Park and Shin, 2019;Park, 2020;Lee, 2020 etc.) focused on the market response to GAAP ETR smoothing. In addition, this study also decompose GSM into its components (i.e., innate GSM vs. discretionary GSM), we find that both innate GSM and discretionary GSM are negatively associated with firm value. Thus, the preceding result are driven by economic fundamentals and manager’s discretionary reporting choices in all cases. Finally, when we perform a addition... 최근 선행연구는 세율유연화 정도가 클수록 재무제표 재작성의 가능성이 낮아 세율유연화를 하는 기업이 재무보고의 질이 높다고 주장한다(Demere et al., 2019). 따라서 본 연구는 선행연구의 범위를 확장하여 세율유연화에 대한 이익지속성 또는 기업가치와의 관계를 통해 새로운 증거를 제공하고자 한다. 이를 위해 본 연구는 이익지속성을 세전이익으로 측정하고, 기업가치는 당기 또는 차기의 Tobin’s Q를 이용하였으며, 세율유연화를 Demere et al.(2019)의 방법에 따라 과거 3년간 자료로 계산되는 GAAP ETR의 변동성에서 Cash ETR의 변동성을 차감한 후 (-1)을 곱해 측정하였다. 분석기간은 관심변수(종속변수)를 기준으로 할 때 2004년부터 2018년까지(2005년부터 2019년까지)이며, 분석대상은 유가증권기업과 코스닥기업이다. 실증결과는 첫째, 세율유연화 정도가 높은 기업일수록 이익지속성이 더 낮았다. 이 결과는 Demere et al.(2019)의 주장과 상반된 증거이다. 또한 세율유연화를 본질적 또는 재량적 요인으로 구분하여 분석하면 앞서의 결과는 주로 재량적 요인에 기인한 것으로 나타났다. 둘째, 세율유연화는 당기 또는 차기의 기업가치(Tobin’s Q)와 유의하게 음(-)의 관계로 나타났다. 또한 본질적 요인과 재량적 요인으로 나누어 분석하면 앞서의 결과는 이들 모두에 기인한 것으로 나타났다. 마지막으로, 추가분석에 따르면 세율유연화는 차기의 기업성과와도 음(-)의 관계로 나타났다. 이상을 요약하면, 본 연구는 선행연구를 확장시켜 세율유연화와 이익지속성 또는 기업가치와의 관계를 처음 살펴본 연구라는 점에서 의의가 있다. 특히 본 연구결과는 세율유연화를 수행하는 기업의 이익지속성이 낮고, 당기와 차기의 기업가치 역시 낮은 것으로 나타나 선행연구의 주장과는 상반된 증거를 보여주고 있다는 데 의미가 있다. 이러한 본 연구의 발견은 관련연구에도 새로운 증거를 제공한다.

자원봉사대상자의 서비스 만족도와 지속성에 미치는 영향요인 분석 : 서울시 자원봉사센터를 중심으로

남궁금순(Namgung Geumsoon),윤기찬(Yoon Ki Chan),문신용(Moon Sin Yong) 한국지방정부학회 2016 지방정부연구 Vol.19 No.4

자원봉사는 지역사회의 삶의 질에 있어서 중요한 역할을 하고 있음에도 불구하고, 자원봉사자에게 빈번하게 발생하는 조기중도 탈락은 자원봉사대상자에 대한 서비스의 일관성을 헤칠 수 있을 뿐만 아니라 자원봉사활동 본래의 목적을 저해하며 서비스의 질을 떨어뜨리는 원인이 되고 있다. 따라서 자원봉사서비스에 대한 만족도 제고와 지속성을 위하여 자원봉사대상자를 대상으로 만족도와 지속성에 영향을 미치는 서비스 품질 요인을 분석할 필요가 있다. 이를 위해 서울시자원봉사센터를 통해 자원봉사서비스를 경험한 자원봉사대상자를 대상으로 자원봉사활동의 만족도와 지속성에 미치는 서비스 품질 영향요인을 분석하였다. 분석결과 자원봉사서비스의 만족도에는 학력 및 보증성과 공감성이, 지속성에는 보증성과 공감성이 영향을 미치는 것으로 나타났으며, 연구결과와 관련하여 향후 고려해야할 사항을 살펴보면 맞춤자원봉사서비스의 제공, 자원봉사자 서비스 교육강화, 자원봉사센터의 협력 및 네트워크 강화, 지방정부의 체계적 지원 등을 고려해 보아야 할 것이다. This study attempted to empirically analyze the important impact factors influencing the satisfaction levels and persistence of the voluntary service recipients of the Seoul Voluntary Service Center. The factor analysis showed that there are five main factors-tangibleness, reliability, responsiveness, assurances and empathy- used for studying the impact factors influencing the satisfaction levels of the voluntary service recipients. Regression analysis results pointed out that assurances, empathy and education level have statistically significant effects on overall satisfaction levels of the voluntary service recipients. In addition, the results of logistic analysis showed that factors including assurances and empathy have statistically significant impact on the service recipients’ intent of receiving the voluntary services persistently. Overall, the study suggest that for further development of the voluntary services, certain measures are seemed to require to provide customized voluntary service programs and better training for the service providers, build cooperative system of voluntary service center, and strengthen local government's supports.