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        호텔경영에 있어서 BPR 시스템모형 개발에 관한 연구

        김정만,조문수,김정만(Jung Man Kim),Moon Soo Cho and Hye Shin Park 한국호텔외식관광경영학회 1998 호텔경영학연구 Vol.7 No.2

        Many enterprises have been putting importance of business administration internal management rather than the customers as having been unable to rapidly cope with the market change under the environment which we call $quot;the age of uncertainty$quot;. The wall between the hotel divisions in the traditional system has blocked the flow of information. As the system has been fatter, the greater amounts of indirect expenses have been paid. The concept of Business Process Reengineering by Michael Hammer is that $quot;the whole organization systems should be basically redesigned based on the business process for epochal increase in the key result of business administration.$quot; BPR is not the same as a renewal movement in existing systems or business methods. Hotels should consider the fundamental questions such as $quot;the reason for the existence of the system$quot;, $quot;the reason for the performance of each division$quot; and $quot;why such methods have been adopted at the time of business process$quot;. In other words, this study has been aimed to examine how BPR has been applied to hotels, human service enterprises in which the satisfaction of the customers is the good itself differ from other general enterprises of manufacture since BPR starts from $quot;Customers Value$quot;, what we call CS. Though Hotels have been realizing the importance of the thought based on the CS already, the application of BPR in general hotel business process has not yet been realized. As one of the methods of coping with such of the introduction of BPR concept should be seriously required to be applied as one of the innovation of hotel business administration.

      • KCI등재
      • 퍼지추론모델에 의한 계층적관능품질구조를 가진 제품의 만족도평가

        金正萬 慶一大學校 1995 論文集 Vol.12 No.2

        In the quality evaluation of product with sensory characteristics, there is a case that these characteristics are connected one another from the lowest rank to highest one as hierarchical structure. In this case, considering the relative importance and ralation of these characteristics, we have to do overall evaluation by means of input informations of the lowest rank. In this paer, an attemp is made to develop a synthetic analytical method of hierarchical structure based on the fuzzy infrence model. At first, the evaluation is performed through such as linguistic variables as "good", "ordinary", "bad", etc.. Information of the linguistic variables is transmitted from the input events to the top event, in which weightening is taken into account on the evaluation of each element. The final result, which is obtained at the top event in the form of membership function, is interpreted by use of the concept of pattern recognition.

      • 퍼지적분을 이용한 낙관적, 비관적 기준에 의한 제품의 질적 평가

        金正萬 慶一大學校 1999 論文集 Vol.16 No.3

        So far as human beings are concerned, there are many types of fuzziness in a qualitative evaluation, however, such fuzzinessess have not been fully reflected on the evaluation. In order to reflect these fuzzinessess on the qualitative evaluation of products, in this paper, we use fuzzy number instead of crisp number to apply fuzzy theory on evaluation of attributes of objects and to constitute scale of fuzziness. Also, using the natures of Belief and Plausability measures as fuzzy scale defined in fuzzy theory, we perform a qualitative evaluation of products by means of fuzzy integral. That is to say, using the fact that the results of qualitative evaluations are differ with each other according to lay an amphasis of evaluator's viewpoint on optimistic or pessimistic bases, the results that correspond with preferences of subjects of evaluation can be obtained.

      • 作業準備時間을 考慮한 G.T Line의 部品投入順序決定

        金正萬 慶北工業專門大學 1984 論文集 Vol.21 No.-

        In Group Technology (G.T) line, we deal with set-up time as a factor of effective sequence scheduling for parts, and here, we try out increase of effectiveness on production line considering set-up time become different as input sequence of parts. That is; in case of set-up time become different according to the kind of produced parts formerly, we decide the sequence scheduling of these parts using Branch and Bound method, and make plans to minimize total production time (FT max).

      • 多品種 組立 Line의 最適生産方式決定

        金正萬 慶北工業專門大學 1981 論文集 Vol.18 No.-

        In accordance with method of Line Balancing, we condider two types of Multi-item Assembly Line production system. There types are classified according to balance in each item or in total items produced at single production line. In this paper, we analyze productivity of these types and obtain obtimum Line Balancing method.

      • 累積法을 使用한 官能檢査 Panel의 適性評價

        金正萬 慶一大學校 1987 論文集 Vol.3 No.1

        In sensory test, generally, discriminating the differences of test capability among panels is it's main purpose. Besides, interpretation of test results using Experimental Design give us the information of better test method under various conditions of operation. in this paper, using Cumulative Method as the technique of attaining these two objects, we search optimum operation conditions.

      • 被勞및 順應效果를 考慮한 官能檢査員의 檢出力變化

        金正萬 慶一大學校 1990 論文集 Vol.6 No.1

        In Sensory test, there are large individual differences on the inspector's detectability in their time characteristics, and the detectability decreases with time elapsed. Many factors affect the variation of detectability but among others the fatigue and adaptation effect are decreased when rest break is set up to the inspectors. As variation pattern of inspector's detectability is connect with rest break policy, in this paper, we study the decreasing recovery pattern of de tectability that affected by rest break length and interval.

      • 골-슬개건-골을 이용한 전방십자인대 재건술에서 이식물의 길이

        김정만,Kim, Jung-Man 대한관절경학회 1997 대한관절경학회지 Vol.1 No.1

        Various surgical techniques has been advocated for reconstruction of anterior cruciate ligament using the bone-patella tendon-bone graft. Recently endoscopic technique provides good clinical results, with minimal skin incision, accurate positioning of the graft to the femoral tunnel, and decreasing wear rate of the graft. But the graft-tunnel mismatch remains problematic in endoscopic technique. The purpose of this paper is to described causes of the graft-tunnel mismatch and to provide important steps to prevent or minimize the graft-runnel mismatch following anterior cruciate ligament while using the endoscopic technique. Our guideline for prevention of the graft-tunnel mismatch are as follows: (1) The tunnel should he positioned closely to isometric point as much as possible. (2) Anterior placement of the tunnel should be avoided. (3) The change of graft length should be within 2mm between flexion and extension position.

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