사무직 종사자의 안전보건 교육실태와 효과성에 관한 연구

최서연,나민오,김영식,정원일 사단법인 한국안전문화학회 2022 안전문화연구 Vol.- No.16

The current Occupational Safety and Health Act does not apply the regular safety and health education provisions of Article 32 of the Act to businesses that employ only office workers. However, it is stipulated that regular safety and health education of at least 3 hours per quarter is required for office workers working in the field. However, office workers are also at risk of being exposed to long hours of work, emotional labor, and musculoskeletal disorders, and it seems that there is no small need for safety and health education. Therefore, this study was conducted to classify office workers into general office workers and field office workers, to understand the actual situation of safety and health education, and to verify the necessity and economic effect of safety and health education and use it as evidence for expanding the subject of education. In this study, first, in order to understand the status of safety and health education of office workers, a survey was conducted on 123 office workers and statistical analysis was performed using frequency analysis and multiple response analysis. Second, to confirm the effect of safety and health education, using the 2018 workplace safety and health survey and the 2019 industrial accident statistics accident rate, we quantified the effect of education for office workers on the occurrence of industrial accidents and estimated the benefits of the effect of reducing industrial accidents. As a result of the study, it was found that general office workers' accident experience and awareness of accidents and diseases were higher than those of on-site office workers, and the subjects of safety and health education were supervisors and safety and health managers, and education was mainly provided by internal employees. The awareness of the effectiveness of regular safety and health education was high at 89.4%, and the need for flexible operation of training hours and an increase in the number of training sessions to vitalize regular safety and health education was found to be high. In particular, there was a high awareness that it was necessary to expand ‘outsourced education support’ for revitalization of education in small businesses and to manage ‘confirmation of safety and health education’ in order to establish regular safety and health education. Compared to workplaces that do not provide training, the effect of preventing industrial accidents is higher, and thus it is expected to contribute to the reduction of accidents and labor loss. Through this study, it was possible to confirm the perception that safety and health education is necessary for general office workers in addition to the field, and it was identified that flexible operation of education suitable for the characteristics of the workplace and management of workplace implementation were necessary.

Occupational Diseases Among Office Workers and Prevention Strategies

Jongin Lee,Jung-Wan Koo 대한인간공학회 2015 大韓人間工學會誌 Vol.34 No.2

Objective:In this review we discuss the health effects among office workers. Background: Even if office workers are not exposed hazardous or harmful environment frequently, some problems could be happened to the office workers. Although serious occupational diseases rarely occur to the office workers, it is important to consider occupational risk factors for the office worker because the portion of the office workers is relatively high in all industries. Method: We divided possible health effects for the office workers into three categories; musculoskeletal disorders, indoor environment, and cerebro-cardiovascular diseases. We reviewed related articles, textbooks, and statistical materials non-systematically and described risk factors, related illnesses, and prevention strategies on each category. Results: Office workers have various musculoskeletal disorders to be intervened. By medical treatment, improving working environment, and ergonomic intervention, office workers can be prevented from musculoskeletal injuries. Poor indoor environment can cause many building-related illnesses or sick building syndrome. Although the etiology of some problems by poor indoor environment is not clear, it helps to maintain adequate humidity, temperature, and clarity of indoor air. Cerebrocardiovascular diseases are a rising issue because office workers in Korea tend to work for a lot of time. To prevent the diseases, it is needed to work for adequate time, lengthen activity level, and manage other medical risk factors for the diseases. Conclusion: There is no distinct occupational disease for office workers. However, there are some aspects to consider the health effects of office workers and it is important to prevent the possible health problems. Application: A strategy against occupational diseases among office workers can be established by reviewing this article.

Office Environment and Musculoskeletal Complaints of Office Workers

Myoung Hwan Park,Sangbok Lee,Byung Yong Jeong 대한인간공학회 2015 大韓人間工學會誌 Vol.34 No.6

Objective: This study aims to investigate the correlation between office and work environment satisfaction levels and workers" musculoskeletal symptoms by conducting surveys asking office workers to state their musculoskeletal symptoms and office and work environment satisfaction levels. Background: The increased number of office workers and their indoor work hours using computers have led to new understandings of the importance of office environment including its temperature, humidity, noise levels, lighting and quality of air, and work environment including monitor arrangement, space arrangement and the functions of desks and chairs. Method: Specific details on office work, office environment satisfaction levels, work environment satisfaction levels, musculoskeletal symptoms, absence from work and treatment due to musculoskeletal related symptoms were analyzed based on the survey answers given by 397 office workers who were the subjects of this research. Results: Office workers showed different characteristics of musculoskeletal symptoms depending on their gender, age, work experience, office hours, break time and time spent on computers. Also, differences in symptoms were found for workers’with different satisfaction levels for office environment (temperature, humidity, noise levels, quality of air, lighting) and work environment (location of monitors, area and display of office space, chairs and desks). ANOVA shows the differences between groups of subjects classified by the experience of work-absences and treatments or pain complaints. Conclusion and Application: Relationship between workers" satisfaction levels with the office and work environment and their musculoskeletal symptoms is expected to be served as essential data for systematic management of the workplace.

Relationship of occupational stress and psychosocial stress to health promotion behavior in female office workers and emotional labor workers for sales

한원선,이강숙,구혜진,이빈나,이예지,조현영,박용준 한국보건교육건강증진학회 2015 보건교육건강증진학회지 Vol.32 No.5

Objectives: The aim of this study was to evaluate the relationship of occupational stress and psychosocial stress to health promotion behaviors depending on characteristics of female office workers and emotional labor workers for sales. Methods: A survey of 207 female service workers engaging in sales of cosmetics in major department stores and 149 females working in the offices of cosmetics companies was carried out using a self-administered questionnaire. Results: It showed a significant difference in job demand and insufficient job control which are sub-domains of stress. The percentage of emotional laborers exposed to a high risk of psychosocial stress was higher than office workers. In office workers, occupational stress stemmed from insufficient job control and low reward of work was significantly related to psychosocial stress. But in emotional labor workers, stress from job insecurity, and organizational system were added. The relevant factors that affect health promotion behaviors were type of occupational stress, psychosocial stress, marital status, educational level and working career. Conclusions: Occupational stress and psychosocial stress were closely associated with health promotion behaviors. It was suggested that the development of health promotion programs which reduce the stress in female office and emotional labor workers. Objectives: The aim of this study was to evaluate the relationship of occupational stress and psychosocial stress to health promotion behaviors depending on characteristics of female office workers and emotional labor workers for sales. Methods: A survey of 207 female service workers engaging in sales of cosmetics in major department stores and 149 females working in the offices of cosmetics companies was carried out using a self-administered questionnaire. Results: It showed a significant difference in job demand and insufficient job control which are sub-domains of stress. The percentage of emotional laborers exposed to a high risk of psychosocial stress was higher than office workers. In office workers, occupational stress stemmed from insufficient job control and low reward of work was significantly related to psychosocial stress. But in emotional labor workers, stress from job insecurity, and organizational system were added. The relevant factors that affect health promotion behaviors were type of occupational stress, psychosocial stress, marital status, educational level and working career. Conclusions: Occupational stress and psychosocial stress were closely associated with health promotion behaviors. It was suggested that the development of health promotion programs which reduce the stress in female office and emotional labor workers

우리나라 일부 사무직과 생산직 여성근로자에서 근골격계 자각증상과 관련요인

이경재 ( Kyung Jae Lee ),한성현 ( Sung Hyun Han ),안연순 ( Yeon Soon Ahn ),황정호 ( Jung Ho Hwang ),김주자 ( Joo Ja Kim ) 한국산업위생학회 2007 한국산업보건학회지 Vol.17 No.4

이 연구는 우리나라 40세 이하 여성근로자들을 대상으로 직종에 따른 직업적 특성과 근골격계 자각증상을 조사하여 사무직과 생산직 여성근로자에서 근골격계 자각증상의 호소율을 파악하고, 근골격계 증상과 관련요인을 알아보고자 하였으며 우리나라 여성근로자의 근골격계 질환 예방 및 건강관리를 위한 기초자료를 제공하고자 하였으며, 그 결과는 다음과 같다. 사무직 여성이 1,002명(53.4%)이고 생산직 여성이 873명(46.6%)를 차자하고 있으며, 흡연과 음주 경험에서도 생산직 여성에서 사무직 여성에 비해 유의하게 높게 나타났다(p<0.001). 사무직 여성들은 생산직 여성에 비해서 하루 4시간 이상의 컴퓨터 작업에 많이 종사하고 있는 반면, 생산직 여성들은 지나친 반복 업무와 부자연스러운 자세를 유지하는 업무 및 무거운 물건을 다루는 작업, 진동공구 등을 이용하는 작업에 상대적으로 더 많이 종사하는 것으로 나타났다. 유해물질에 대한 인식을 살펴본 결과도 사무직 여성들은 전자파에 대한 노출이 있다고 응답한 반면, 분진, 소음 등 기타 유해물질에 대한 노출이 있다고 응답한 경우는 생산직 여성에서 보다 많은 것으로 나타났다. 두 군 모두에서 어깨와 허리가 주요 통증 부위로 나타났다. 근골격계 자각증상 호소율을 비교해 보면, 두 군간에 유의한 차이를 보여 생산직 여성에서 사무직 여성에 비해서 유의하게 높게 나타났다(p<0.01). 이 연구를 통하여 생산직 여성에서 근골격계 자각증상의 호소율이 사무직 여성에 비해 유의하게 높게 나타났으며, 사무직 여성에서도 컴퓨터 작업과 부자연스러운 손목 자세를 유지해야 하는 업무 등을 하고 있는 것으로 나타나 근골격계자각증상 예방을 위한 관리대상에서 제외될 수는 없는 직종으로 생각된다. 따라서 근골격계 증상과 관련될 수 있는 관련작업 형태에 대한 예방대책과 보건교육이 필요하다고 생각되며, 더 나아가 우리나라 여성근로자의 건강보호를 위해서는 사업장 내에서 근무형태와 근무환경에 따른 건강영향을 줄일 수 있는 예방대책이 필요할 것으로 생각되어 향후 이에 대한 보다 많은 연구가 이루어질 필요가 있다고 생각된다. Objectives: To investigate the related factors on musculoskeletal symptoms among Korean female workers. Methods: A total of 1,875 female workers (1,002 office workers and 873 blue-collar workers) was analyzed. They were randomly selected among female workers by cluster sampling and interviewed by well trained interviewer, who filled out a structured questionnaire on the musculoskeletal symptoms. Other factors such as general and occupational characteristics including workplace location, employment condition, work duration, and working condition were also investigated. Results: Current smokers and drinkers were significantly more common in blue-collar workers than in office workers. Those working full time were significantly more common in blue-collar workers than in office workers. Those working over 8 hours per day were also popular in office workers than in bluecollar workers. Subjective musculoskeletal symptoms were significantly higher in the type of work including excessive repetitive work, work using awkward stretching hand upwards, work using repetitive wrist movements, static work using awkward hand posture, and heavy manual lifting and handling works. The mean score of the symptoms were significantly higher in blue-collar than in office workers. The significantly different working factors between two groups were work duration, employment condition and daily work hours. Conclusion: We suggest that the type of work including awkward and repetitive works as well as job type may be one of the most important factors related to musculoskeletal symptoms of female workers in the workplace. Preventive strategy will be needed to prevent the negative impact on health status of working women in the workplace.

비정규직과 정규직 비교연구 동향분석에 기반한 사무비서직 종사자에 관한 시사점 제안연구

고성민,박윤희 한국비서학회 2023 비서·사무경영연구 Vol.32 No.4

본 연구의 목적은 국내 학술지에 발표된 비정규직과 정규직을 비교하는 양적연구를 분석함으로써 연구의 특징을 파악하고 사무비서직 종사자의 비정규직 문제에 대한 시사점과 향후 연구 방향을 제시하는 것이다. 이를 위해 연구 기간을 지정하지 않고 2023년 9월 기준에서 학술연구정보서비스(RISS)에서 ‘비정규직’, ‘비교’, ‘분석’을 키워드로 사용하여 양적연구로 진행한 국내 학술 논문 41편을 선정하여 분석하였다. 분석 결과를 요약하면 다음과 같다. 첫째, 비정규직과 정규직에관한 연구는 국내에서 2003년 이후 꾸준히 진행되어 왔다. 특히 2005년과 2017년에 해당 연구가집중적으로 발표되었다. 게재지별로는 경영 분야에서 가장 활발한 연구가 진행되었다. 둘째, 연구대상 논문은 서비스업 종사자와 여성을 대상으로 한 연구가 많았다. 연구방법은 설문조사와 패널조사가 주로 사용된 연구 방법이었으며, 종단연구와 횡단연구가 모두 활용되었다. 연구분석 방법은 독립변인의 종속변인에 대한 영향력을 요인별로 알아보기 위한 회귀분석과 비정규직과 정규직비교를 위한 t-test를 사용한 연구가 가장 많았다. 임금 차이 분석을 위해서는 Oaxaca 분해가 활발히 사용되었다. 셋째, ‘직무만족’이 가장 많이 사용된 종속변인이었으며, 그 외 다양한 변인들이활용되었다. 독립변인으로는 고용 형태를 제외하고는 임금이 가장 많이 사용되었다. 워드 클라우드 분석을 통해 변인 중 빈도가 높은 고용 형태와 직무만족, 조직몰입이 주제어로도 자주 사용된것을 확인할 수 있었다. 이러한 연구 결과를 통해 사무비서직 종사자의 고용 형태 연구에 관한향후 연구 방향과 시사점을 제안하였다 This study examined the characteristics of research by conducting a comprehensive analysis of quantitative research comparing temporary and permanent workers in domestic journals, to offer insights and directions for future research pertinent to office secretarial workers in the temporary employment sectors. Forty-one papers conducted as quantitative research using ‘temporary workers’ and ‘comparison’ as keywords in the Research Information Sharing Service(RISS) were selected and analyzed as of September 2023. The analysis results are as follows. First, research on temporary and permanent workers has been conducted steadily in Korea since 2003. By publication, the most active research was conducted in management. Second, there have been many studies on service workers and women in the research subject papers. The primary research methods were surveys and panel studies, using longitudinal and cross-sectional approaches. Common analysis methods included t-tests and regression to assess the influence of independent variables on dependent ones. Third, 'job satisfaction' was the most used dependent variable, and various other variables were assessed. These research results provided suggestions and implications for studies on the employment patterns of office secretarial workers.

조선업 근로자의 누적외상성질환 실태와 누적외상성질환 범용 작업위험도 평가도구를 이용한 작업분석

한상환,백남종,박동현,장기언,이명학,박종태,김대성,이연숙,백경자,신용수,송동빈 大韓産業醫學會 1997 대한직업환경의학회지 Vol.9 No.4

Cumulative trauma disorders were surveyed in a cross-sectional study of 100 male shipyard workers an 43 male office workers. And baseline checklist for risk assessment of cumulative trauma disorders was applicated in a ship making process. Cases of cumulative trauma disorders were defined using physical examinations and electronic diagnostic mathods. Data on demographics, individual factors(medical condition), work organization and psychosocial aspects of work were obtained by questionnaire. Association between the above factors and cumulative trauma disorders were assessed by multiple logistic regression models. 29(29%) participants of male shipyard workers and 4(9.2%) study subjects of male office workers met our case definitions for cumulative trauma disorders. The myofascial pain syndrome of neck muscles(12% of participants) and carpal tunnel syndrome(5% of participants) were the major two medical conditions in shipyard workers. The odds of male shipyard workers for cumulative trauma disorders to male office workers was 3.15 after adjustment of age(95% C. I. : 2.25-5.44). And the variables such as duration of present job, HIVD condition, and surges in workload were associated at least one of the cumulative trauma disorders in the final models(p<0.05). This study indicates that workrelated upper extremity musculoskeletal disorders are relatively common among shipyard workers, and shows that the psychosocial factors is not likely to be related to the occurrences of these disorders in heavy workers. Also we developed baseline checklist for risk assessment of cumulative trauma disorders. The checklist was unique in that its expected users were industrial hygienists and occupational healthing nurses who did not have much ergonomic background and in that it was targeted to Korean workers in various types. As the first application of the checklist, shipyard workers were evaluated.

A Study on Office Environment Satisfaction and Worker"s Subjective Symptoms

Byung Yong Jeong,Dong Seok Shin,Myoung Hwan Park 대한인간공학회 2015 大韓人間工學會誌 Vol.34 No.3

Objective:This study aims to investigate the correlation between office environment satisfaction levels and workers" subjective symptoms by conducting surveys asking office workers to state their subjective symptoms and office satisfaction levels. Background: The increased number of office workers and their work hours have led to new understandings of the importance of office environments including its temperature, humidity, noise levels, lighting, space arrangements, and quality of air. Method: Specific details on office work, office environment, office space satisfaction levels, workplace related symptoms, absence from work, due to workplace-related symptoms, were analyzed based on the survey answers given by 451 office workers who were the subjects of this research. Results: Office workers showed different characteristics of subjective symptoms depending on their gender, age, work experience, and time spent resting and on computers. Also, differences in symptoms were found for workers with different satisfaction levels for office environment (temperature, humidity, noise levels, quality of air, lighting) and office space arrangements (location of monitors, area and display of office space, chairs and desks). Conclusion and Application: Relationship between workers" satisfaction levels with the office environment and their subjective symptoms is expected to be serve as essential data for systematic management of the workplace.

업무공간에서 모듈화 된 실내조경이 업무자의 심리적 회복에 미치는 효과

유미(Yoo, Mi),이은희(Lee, Eun-Hee) 한국실내디자인학회 2014 한국실내디자인학회논문집 Vol.23 No.4

As office workers tend to spend more time indoors nowadays, the importance of physical environments has been emphasized. Those who work longer hours in the office are likely to get more stress from the environments. A number of studies have proved that the plants (natural elements) were effective in relieving stress. Therefore, it is concluded that interior landscape is effective on enhancing the psychological wellbeing of office workers. The purposes of this study were as follows: (1) to determine the best modulized designs through rating psychological indices, and (2) to prove its effectiveness by applying those designs onto actual office environments. This study was conducted from April, 2012 to November, 2012. The subjects of the study were comprised of 154 juniors and seniors in Seoul Women`s University. They are university students who are seeking jobs upon graduation. To this end, field investigations, surveys, and literature reviews were conducted. The results of the study indicated as follows: First, the most optimal models for psychological wellbeing have been derived. Second, the interior landscape had a positive effect on the psychological wellbeing of the office workers. On the basis of these findings, interior landscape with greens plays a big role in promoting the psychological wellbeing of the office workers. Also, its effect can be maximized when modulized design is combined with interior landscape. The limit of this study lives in its simplicity of design elements as emotional design aspects were quantified for statistical processing. In the near future, studies focusing on various design elements need to be carried out. To sum up, the researcher hopes that these findings contribute to psychological recovery of the office workers, and interior landscape becomes more prevalent in the workplace.

Relationship of occupational stress and psychosocial stress to health promotion behavior in female office workers and emotional labor workers for sales

Han, Won Sun,Lee, Kang-Sook,Lee, Yeji,Gu, Hyejin,Lee, Binna,Cho, Hyun-Young,Park, Yong-Jun Korean Society for Health Education and Promotion 2015 보건교육건강증진학회지 Vol.32 No.5

Objectives: The aim of this study was to evaluate the relationship of occupational stress and psychosocial stress to health promotion behaviors depending on characteristics of female office workers and emotional labor workers for sales. Methods: A survey of 207 female service workers engaging in sales of cosmetics in major department stores and 149 females working in the offices of cosmetics companies was carried out using a self-administered questionnaire. Results: It showed a significant difference in job demand and insufficient job control which are sub-domains of stress. The percentage of emotional laborers exposed to a high risk of psychosocial stress was higher than office workers. In office workers, occupational stress stemmed from insufficient job control and low reward of work was significantly related to psychosocial stress. But in emotional labor workers, stress from job insecurity, and organizational system were added. The relevant factors that affect health promotion behaviors were type of occupational stress, psychosocial stress, marital status, educational level and working career. Conclusions: Occupational stress and psychosocial stress were closely associated with health promotion behaviors. It was suggested that the development of health promotion programs which reduce the stress in female office and emotional labor workers.