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      • 수정된 카노모델을 이용한 해외리조트 선택속성 분류에 관한 연구

        허윤주,야은숙 청운대학교 관광산업연구소 2012 관광산업연구 Vol.6 No.1

        This study aims to apply dualistic service quality factors of the Kano model, analyzing the effect of selection attributes of overseas resorts on customer satisfaction and finding ways to provide customer-oriented personalized services in response to changing travel environments and the ever changing needs of overseas resort customers. 36 resort selection attributes were chosen based on preceding research regarding hotel and selected resort properties, and then 25 items were selected through preliminary survey targeting various experts on overseas resorts. Frequency analysis, factor analysis,reliability analysis, and regression analysis were used for statistical analysis. As a result of factor analysis, the final 19 selection attributes are classified into 5 factors; ‘customized service’, ‘diversified program’, ‘overall service quality’, ‘resort facility’, and ‘resort location’. Through the application of the modified Kano model, we found following facts. ‘Customized service’(customer service for South Korea, public relations and marketing promotion, language communication, kids club, unique and distinctive resort) was classified as ‘Low-performance one dimensional or Performance Quality’, and ‘Diversified programs’(resort programs, water sports, All Inclusive, Gold Card, entertainment) were separated into ‘Attractive or Excitement Quality’. Overall Service Quality(staff’s quick and friendly response, safety, food hygiene and quality) and resort facility(resort scale and size, room location and atmosphere, various facility and brand power) were classified as ‘High-performance one dimensional or Performance Quality’, and ‘Resort Location’(the accessibility to associated places, resort location, complimentary shuttle service) was shown as ‘Must-be or Basic Quality’.

      • KCI등재
      • 修正된 카노모델을 利用한 海外리조트 選擇屬性의 分類에 관한 研究

        許允珠(Heo, Yoon-Joo),夜銀淑(Ya Eun-Sook) 청운대학교 관광산업연구소 2012 관광산업연구 Vol.6 No.1

        This study aims to apply dualistic service quality factors of the Kano model, analyzing the effect of selection attributes of overseas resorts on customer satisfaction and finding ways to provide customer-oriented personalized services in response to changing travel environments and the ever changing needs of overseas resort customers. 36 resort selection attributes were chosen based on preceding research regarding hotel and selected resort properties, and then 25 items were selected through preliminary survey targeting various experts on overseas resorts. Frequency analysis, factor analysis, reliability analysis, and regression analysis were used for statistical analysis. As a result of factor analysis, the final 19 selection attributes are classified into 5 factors; ‘customized service’, ‘diversified program’, ‘overall service quality’, ‘resort facility’, and ‘resort location’. Through the application of the modified Kano model, we found following facts. ‘Customized service’(customer service for South Korea, public relations and marketing promotion, language communication, kids club, unique and distinctive resort) was classified as ‘Low-performance one dimensional or Performance Quality’, and ‘Diversified programs’ (resort programs, water sports, All Inclusive, Gold Card, entertainment) were separated into ‘Attractive or Excitement Quality’. Overall Service Quality(staff’s quick and friendly response, safety, food hygiene and quality) and resort facility(resort scale and size, room location and atmosphere, various facility and brand power) were classified as ‘High-performance one dimensional or Performance Quality’, and ‘Resort Location’(the accessibility to associated places, resort location, complimentary shuttle service) was shown as ‘Must-be or Basic Quality’.

      • KCI등재
      • KCI등재후보

        낙태에 대한 여성의 인식과 태도- 낙태 허용도와 여성의 낙태 결정권을 중심으로 -

        김도경,허윤주 부산대학교 여성연구소 2013 여성학연구 Vol.23 No.3

        Women entirely have had to burden damage from abortion since the Korean government regulates abortion in 2010. However, women are being forced to keep silence by structure of society because abortion is recognized as a murder or crime in our society. This article represents how women can break the silence and discourse on abortion as main agents. For this purpose, this study analyzed women's awareness and attitudes toward abortion focusing on a degree of acceptance and women’s right to determine abortion. Based on the analysis, women have a relatively receptive awareness and attitudes toward the abortion’s degree of acceptance and women's right to determine abortion. In addition, both the abortion’s degree of acceptance and women's right to determine abortion function as important variables because they have adequacy of explanation. However, women tend not to be free from social stigma of abortion. In the feminist movement, an abortion should be regarded not only as an act of abortion but also as social context and women's human rights. Moreover, it will be necessary to systematically provide opportunities that women can create a discourse of abortion as agents. 2010년 정부의 낙태 단속 이후 그 피해는 전적으로 여성 개인의 몫으로 돌아가고 있다. 그러나 여성들은 낙태는 살인이고 범죄라는 사회적 구도에 의해 침묵을 강요당하고 있다. 이에 본 연구에서는 여성들이 침묵을 깨고 주체로서 낙태에 대한 담론을 형성해 갈 수 있는 장을 모색하고자 한다. 이를 위해 낙태에 대한 여성의 인식과 태도를 낙태 허용도와 여성의 낙태 결정권을 중심으로 분석하였다. 여성들은 낙태허용과 여성의 낙태 결정권에 대해 비교적 수용적인 인식과 태도를 가지고 있는 것으로 분석되었다. 그리고 낙태 허용도와 여성의 낙태 결정권은 설명력에 있어서 서로 중요한 변인으로 작용하고 있다. 그러나 여성들은 낙태에 대한 사회적 낙인으로부터 자유롭지 못한 경향을 보이고 있다. 여성운동은 낙태를 단순히 낙태행위로만 바라보는 것이 아니라 사회적 맥락과 여성의 인권차원으로 다루어져야 할 것이다. 또한 여성운동은 낙태에 대한 담론을 여성들이 주체로서 형성해 나갈 수 있는 장을 체계적으로 마련해 나가야 할 것이다.

      • KCI등재

        정당의 당내경선과 여성: 19대 총선을 중심으로

        김도경,허윤주 동의대학교 지방자치연구소 2012 공공정책연구 Vol.29 No.2

        본 연구의 목적은 19대 총선과정에서 실시된 새누리당과 민주통합당의 당내 경선과 민주통합당과 통합진보당의 야권연대 경선을 중심으로, 경선제도가 가지는 의미와 경선제도가 여성후보들이 정치권으로 진입하는데 어떠한 요인으로 작용하였는가를 분석하는 것이다. 이를 위해 우선 19대 총선과정에서 새누리당과 민주통합당의 당내 경선방법과 경선지역 그리고 경선과정을, 17대 총선과정에서 실시된 경선과 비교하여 살펴보았다. 다음으로 민주통합당과 통합진보당의 야권연대 경선에서 여성후보들의 경쟁력과 본선에서의 경쟁력을 알아보고, 야권 연대가 여성후보에게 미치는 영향을 18대 총선과 비교하여 분석하였다. 그 결과 새누리당과 민주통합당은 당내 경선에서 여성후보에게 가산점을 주는 제도를 실시하였으나 이는 실효성이 크지 않았으며, 새누리당의 여성후보들보다 민주통합당의 여성후보들이 경선에서 경쟁력을 가지고 있었다. 야권 연대 경선에서 여성후보들의 경쟁력은 당내 경선의 경우보다 경쟁력이 높았으며 본선에서의 여성후보들의 경쟁력도 높은 것으로 분석되었다. 야권 연대는 19대 총선에서 여성후보의 당선비율을 높이는데 중요한 역할을 하였다. This paper is intended to analyze the meaning of election within both Saenuri Party and Democratic United Party by the participation of people and opposition party`s solidarity election with Democratic United Party and the Unified Progressive Party in the 19th general election of 2012 in Korea and how the election system influenced an entry of women candidates to political circles. First of all, this study reviewed the election within party by the participation of people in Saenuri Party and Democratic United Party in the 19th general election and compared it to the one in the 17th general election. Next, this study reviewed competition power of women candidates in the solidarity of other party for an election with Democratic United Party and the Unified Progressive Party and that of an actual election In addition, it was intended to analyze how the solidarity between opposition parties influenced women candidates by comparing it with the 18th general election. As a result, although Saenuri Party and Democratic United Party have provided an additional credit to women candidates of the election in the party with people`s participation, it turned out to be inefficient, and women candidates in Democratic United Party were proved to have higher competition power than those of Saenuri Party. Women candidates` competition power shown in the election of solidarity of opposition party was higher than that of election within party and also in actual election as well. Solidarity of the opposition party` is analyzed to play an important roles in improving the chance of winning for women candidates in the 19th general election.

      • KCI등재

        인문치료의 진단 및 평가: 감각유형에 따른 말속도와 기본주파수의 실험음성학적 분석

        이찬종,허윤주,Lee, Chan-Jong,Heo, Yun-Ju 한국음향학회 2011 韓國音響學會誌 Vol.30 No.4

        본 연구에서는 실험음성학적 분석을 통해 선호감각유형과 발화속도 및 기본주파수 (이하, $F_0$)와의 상관성을 연구하였다. 대학생 및 대학원생 36명 (남학생 17명, 여학생 19명)을 대상으로 선호감각유형검사를 실시하였고, 읽기와 그림보고 말하기 과제, 그리고 대화과제를 실시하여 말속도를 측정하였고, 일상대화시의 $F_0$와 말속도를 측정하였다. 연구 결과, D (내부언어) 유형을 제외했을 때 V (시각) 유형의 경우 읽기과제에서 말속도와 상관성이 있었고, D (내부언어) 유형을 포함했을 때 A (청각) 유형과 F0에서 상관성이 있었다. 또한 VAK (시각, 청각, 촉각) 유형의 평균을 분석한 결과 말속도의 경우 인터뷰 과제를 제외한 나머지에서, VAKD (시각, 청각, 촉각, 내부언어) 유형의 평균에서는 전체 과제에서 V (시각) 유형이 A (청각) 유형보다 발화속도가 빠르고 $F_0$가 높았음을 확인할 수 있었다. 이 연구결과에서 선호감각유형과 $F_0$와 말속도가 상관성이 있음을 알 수 있었다. 본 연구는 인문치료 진단 및 평가에서 주관적 감각유형검사와 함께 말소리의 객관적 분석을 통하여 감각유형검사의 보완적 역할이 가능하고, 이를 통해 맞춤형 교육 및 상담에서 유용하게 활용이 될 수 있을 것이다. 또한, 선호감각유형과 발화속도 및 $F_0$의 상관성에 관한 연구의 기초토대를 마련하였다. The purpose of this study is to examine the correlation between the preferred sensation type and speech sounds, especially on $F_0$ and the speech rates. Data for the sensation types and speech sounds were collected from 36 undergraduate and graduate students (17 male, 19 female). Subjects were asked to read a given text (400 syllables), describe a drawing, and give answers to some questions. We measured speakers' $F_0$ and speech rates. The results show that type V (Visual) has the correlation with the speech rates when type D (Digital) was ruled out, and type A (Auditory) has the correlation with the speech rates when type D was included. Furthermore, the analysis of the mean values of V, A, K (Visual, Auditory, Kinethetic) indicates that type V is characterized with faster speech rates and higher $F_0$ in all parts except for interview and the same is true for that of V, A, K, D (Visual, Auditory, Kinethetic, Digital) in all parts. In conclusion, this study proved that the preferred sensation type has the correlation with $F_0$ and speech rates. Based on the results of this study, $F_0$ and speech rates can be used to analyze the sensation types for individualized education as well as consultation. In addition, this study has great significance in that it lays a foundation for the study on the correlation between a preferred sensation type and speech sounds.

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