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      • KCI등재

        The Empirical Research on Professional Isolation During Remote Work in Context of COVID-19 and Organizational Citizenship Behavior: Sequential Mediation Effect of Psychological Empowerment and Affective Organizational Commitment

        노은경,이기학 한국산업및조직심리학회 2022 한국심리학회지 산업 및 조직 Vol.35 No.3

        While much has been studied about the positive and negative effects of discretionary remote work as an alternative work arrangement, little has been written about in the context of mandated remote work. The COVID-19 pandemic forced many organizations to impose remote work as a new mode of working arrangements. This abrupt change yielded positive and negative physical, social, and psychological outcomes. Drawing from the job demand and resource model and self-determination theory, this study examines the effects of professional isolation on organizational citizenship behavior, proposing the sequential mediation of psychological empowerment and affective organizational commitment as intrinsic motivators. An online survey was conducted. A total of 162 full-time remote workers (56 male (34.6%), 106 female (65.4%)) in Korea were analyzed. This study revealed that psychological empowerment and affective commitment fully mediate the relationship between professional isolation and organizational citizenship behavior. Contrary to expectation, however, the relationship between professional isolation and organization was found to be nonsignificant. Implications for practice, theory, and future research are discussed.

      • KCI등재

        비대면 수업환경에서 대학생의 핵심역량과 대학생활적응의 관계 연구: 학습몰입과 학습만족의 순차적 매개효과를 중심으로

        노은경,이기학 한국심리학회산하학교심리학회 2022 한국심리학회지 학교 Vol.19 No.3

        This study examines the sequential mediating effects of learning flow and satisfaction in the relationship between college students’ core competencies and college adjustment. Data was collected through an online survey of college students attending Y University in Seoul in the second semester of 2021. Incomplete and otherwise unacceptable response sets were excluded such that responses from 275 students (85 male, 30.9%; 189 female, 68.7%; 1 prefer not to respond, 0.4%) were included in the final analysis. The results showed that learning flow and learning satisfaction sequentially mediated the relationship between core competencies and college adjustment, that learning flow was not correlated with college adjustment, and that learning flow did not mediate the relationship between core competencies and college adjustment. These results provide new insights into the importance of core competencies and the mechanisms between learning flow and learning satisfaction in the remote learning environments, which have important practical implications for developing the interventions to help college students adapt to college life. 본 연구는 코로나19의 확산으로 인한 비대면 수업환경에서 대학생의 적응 향상을 위해 핵심역량을 통한 학습몰입과 학습만족의 순차적 매개관계를 확인하고자 하였다. 이를 위하여 2021년도 2학기에 서울 소재 Y대학교에 재학 중인 대학생을 대상으로 온라인 설문조사를 실시하였으며 불성실한 응답을 제외한 275명(남85명(30.9%), 여189명(68.7%), 성별을 밝히지 않은 기타1명(0.4%))의 자료를 최종 분석에 활용하였다. 연구결과는 다음과 같다. 핵심역량, 비대면 수업환경에서의 학습몰입, 비대면 수업환경에서의 학습만족, 대학생활적응 간의 상관관계는 모두 유의미한 정적 상관을 보이는 것으로 확인되었다. 또한, 핵심역량과 대학생활적응의 관계에서 비대면 수업환경에서의 학습몰입과 비대면 수업환경에서의 학습만족의 순차적 매개효과가 유의한 것으로 나타났다. 하지만 학습몰입과 대학생활적응의 직접 경로와 핵심역량과 대학생활적응의 관계에서 학습몰입의 간접 경로는 확인되지 않았다. 이러한 연구 결과를 바탕으로 본 연구는 비대면 수업환경에서 대학생의 핵심역량을 고려하여 학습몰입과 학습만족으로 이어질 수 있는 교육적 처지나 프로그램의 필요성을 논의하고 있다.

      • KCI등재

        간호사의 감정노동이 이직의도에 미치는 감정조절 메커니즘에 관한 연구

        노은경,박종철 한국비즈니스학회 2024 비즈니스융복합연구 Vol.9 No.1

        This study examined the effect of emotional labor of service workers on turnover intention similar to previous studies, targeting nurses at university hospitals located in provincial areas. In the case of existing studies, it is stated that the emotional labor of service workers increases the intention to turnover, but this study presented variables such as surface acting and deep acting as emotional control and emotional management factors that can reduce the intention to turnover of service workers. And unlike previous studies, the sources of emotional labor were divided into two. Specifically, due to the characteristics of university hospitals, it was divided into emotional labor caused by patients and emotional labor caused by bosses (nurses and doctors). In addition, the differential pathway effects of the two emotional labor on the emotional management strategies of service workers, surface acting and deep acting, were presented. As a result of the analysis, it was found that the emotional labor induced by the patient had a significant effect on the deep acting, and the emotional labor induced by the workplace boss also had a significant effect on the deep acting. In addition, it was found that the surface acting and deep acting of service workers, which are emotional control factors, reduce job turnover intention. As a result, service workers who have experienced emotional labor experience job stress, mental emotional exhaustion, and job burnout when they cannot control or manage the emotional labor induced in the work environment by themselves. Therefore, it is important to reduce negative emotions occurring in the workplace environment by controlling or managing their emotional labor in order not to change jobs due to emotional labor. Finally, this study is of academic significance in that it presents a differentiated pathway effect from the two emotional labor sources by dividing the emotional management factors into surface acting and deep acting based on existing research. Hospital managers need to make service workers aware of the importance of deep actong and establish a systematic management system for it.

      • KCI등재

        대상자가 인지한 의료서비스 질과 재이용 의도와의 관계

        노은경,오숙희 대한간호행정학회 2008 간호행정학회지 Vol.14 No.2

        Purpose: This study was performed to identify the relationship between patient's perceived quality of healthcare services and intention to re-visit. Method: The study subjects were 242 patients from three local clinics. The data were analyzed using SPSS PC+ 12.0 program for descriptive, Pearson's correlation coefficient, and multiple regression analysis. Result: Patients' perceived quality of healthcare services was measured 5.73±0.71 using the 7-point scale. The patients' perceived quality was moderately correlated with patient satisfaction (r=0.647, p<0.001) and intention to re-visit (r=0.604, p<0.001). Also, patient satisfaction was highly correlated with intention to re-visit (r=0.788, p<0.001). 3) the reliability factor of patients' perceived quality of healthcare services and patient satisfaction were found significant predictors of intention to re-visit. Conclusion: In conclusion, service quality evaluated by patients influenced on their intention of re-visit and especially, reliability was the most significantly influential variable.

      • KCI등재
      • KCI등재

        북한 시, 군발전법 연구-제정 배경과 주요 내용, 적용을 중심으로-

        노은경 국제문화기술진흥원 2025 문화기술의 융합 Vol.11 No.1

        우리의 옛말 중에 《사람은 서울로 말은 제주도로 보내라》라는 속담이 있다. 한반도는 수도 서울 중심으로 발전함을 드러내는 의미라고 할 수 있을 것이다. 다소 차이는 있으나 수도-지방의 불균형 문제는 남북한 공통적으로 경험하는 문제이다. 이에 북한에서도 지방발전을 위한 법제화에 본격 나섰으며, 그 시작이 되는 것이 바로 《시, 군발전법》의 제정이라고 할 수 있다. 이에 본 연구에서는 2021년 북한에서 제정된 《시, 군발전법》의 제도를 소개하고자 한다. 해당 법률의 제정 배경과 주요 내용, 제정 이후 법의 적용을 정리하는 것에 연구 목적이 있다. 북한의 《시, 군발전법》은 김정은 집권 3기의 출범과 함께 매년 발표해왔던 지방발전 정책을 명문화하고, 법률화한 것으로써 의미를 가진다. 총 5개장 97조로 구성된 해당 법률에서는 시,군발전법의 기본과 경제발전전망목표와 계획, 지방경제발전, 지방문화발전, 시, 군에 대한 지도와 국가적 지원의 내용을 포함하고 있으며, 관련 법률에 따라 현실 정책 수립으로 이어지는 추세에 있다. Among our old sayings, there is a proverb that says, “Send people to Seoul and horses to Jeju Island.” This can be said to mean that the Korean Peninsula is developing around its capital, Seoul. Although there are some differences, the problem of imbalance between the capital and local areas is a problem that is commonly experienced by North and South Korea. Accordingly, North Korea also began to legislate for local development in earnest, and it can be said that the beginning was the enactment of the “City and County Development Law” For this reason, this study would like to introduce the system of the “City and County Development Law” enacted in North Korea in 2021. North Korea's “City and County Development Act” is significant in that it codifies and legislates local development policies that have been announced every year with the launch of Kim Jong-un's third term in power. The law, which consists of a total of 5 chapters and 97 articles, includes the basics of city and county development laws, economic development outlook goals and plans, local economic development, local cultural development, and guidance and national support for cities and counties. There is a trend leading to the establishment of realistic policies.

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