반려인과 반려동물의 상호 니즈를 고려한 서비스 디자인 방향에 대한 연구

이승복(Lee, Seung Bok) 한국디자인문화학회 2018 한국디자인문화학회지 Vol.24 No.3

반려동물에 대한 사람들의 인식이 변화하면서 반려동물 관련 서비스의 수요가 증가하고 있다. 본 연구에서는 반려동물 서비스 디자인 반려동물 관련 서비스의 실황을 알아보고, 실제로 이러한 서비스들이 반려동물과 반려인에게 어떠한 영향을 끼치고 있는지 알아보았다. 본 연구에서는 선행연구와 사례조사를 바탕으로 반려인과 반려동물의 니즈를 모두 고려한 서비스 디자인 방향을 제안하여, 반려동물과 반려인의 관계 개선에 도움을 주는 것을 목적으로 한다. 가족같이 생각하는 반려동물에게 더 많은 것을 해주고자 함에서 개발 된 반려동물 관련 서비스들은 실제로 반려동물의 니즈는 해소하지 못한 체 반려인의 입맛에 맞게 개발되어 왔다. 반려동물을 위한 서비스라고는 하나 오히려 반려동물에게는 스트레스를 주는 서비스 사례가 많았다. 반려동물 관련 서비스라면 반려인의 니즈와 반려동물의 니즈까지 고려한 서비스여야 한다. 반려인의 니즈와 반려동물의 니즈 모두 고려한 서비스를 개발하려면, 서비스 디자인 시 필요한 세부방법들을 구매자 혹은 사용자 입장에서만 진행하는 것이 아니라 반려인의 입장과 반려동물 입장 모두 고려하여 진행하여야 한다. 반려인과 반련동물의 입장을 모두 고려한 서비스 디자인을 개발하기 위해서는, 기존의 서비스 디자인을 위해 사용되는 페르소나 설정이나 여정맵 등을 사용자 입장에서만 진행하는 것이 아니라 반려동물의 입장에서도 진행하여야 한다. 이후 각각 입장에서 도출 된 결론을 바탕으로 Hint point를 캐치하여 반려동물과 반려인 모두가 만족할 수 있는 상호 서비스를 개발해야한다. As people’s perception of companion animals changes, so does demand for companion-related services. This study examined cases of companion animal related services. And this study examined how these services affect the companion animal and the companion. The purpose of this study is to suggest service design direction considering both’s needs of companion and companion animals based on previous research and case studies and to help improve relationship between companion animal and companion. The companion-related services that were developed in order to do more to the companion animals that they think of as a family did not really solve the needs of the companion animals. In the meantime, companion animal services have been developed to suit the taste of the companion. Although it is a service for companion animals, there are many cases of stressful service to companion animals. If it is a companion animal related service, it should be a service considering the need of the companion and the needs of the companion animal. To develop a service that takes into consideration both the needs of the companion and the needs of the companion animal, the detailed methods required for service design should not be carried out only from the buyer’s perspective. Instead, it should be done considering both the situation of the companion and the situation of the companion animal. In order to develop a service design considering both the needs of the companion animal and the animal of the animal, the persona setting and the journey map used for the existing service design should be carried out not only from the user’s point of view but also from the pet’s point of view. After, based on the conclusions drawn from each situation, it is necessary to catch the Hint point and develop a mutual service that satisfies both the companion animal and the companion.

반려동물 친화적 태도에 영향을 미치는 요인

이성은 한국융합과학회 2019 한국융합과학회지 Vol.8 No.3

Purpose : With a increase of companion animal keeping population, there is an increasing need to create a companion animal friendly environment. In order to create companion animal friendly society and culture, it is important to identify attitudes toward companion animals among the members of the society and what affects these attitudes. So this study is an exploratory study which examined factors affecting companion animal friendly attitude. Methods : This study used data from 2017 Seoul Survey, and a total of 19,862 people were selected for the analyses. Independent variables were composed of sociodemographic factors, individual factors including health and financial status, social factors including social support, companion animal ownership, and problem experiences with companion animals. Methods of analysis included descriptive statistics to identify characteristics of study participants, t-test and chi-square test to examine differences between people who have companion animal friendly attitudes and people who have non-friendly attitudes toward companion animals. Also, logistic regression analysis was used to examine factors affecting companion animal friendly attitude. Results : Results show that age increased the possibility of having companion animal friendly attitude, and men have a lower possibility of having companion animal friendly attitude than women. Also, higher level of health satisfaction decreased the possibility of having companion animal friendly attitude. However, owning companion animals and higher level of education increased the possibility of having companion animal friendly attitude. All types of problem experiences with companion animals had negative impacts on companion animal friendly attitude. Conclusion : This study has implication in that it suggests policy directions to create companion animal friendly culture. Results of the study emphasize that regulations regarding companion animals should be reinforced for developing companion animal friendly communities. 연구목적 : 우리 사회에서 반려동물을 양육하는 인구의 증가와 함께 반려동물 친화적 환경 조성에 대한 필요성이 증가하고 있다. 반려동물 친화적 사회와 문화의 조성을 위해서는 반려동물에 대한 사회 구성원들의 인식과 어떠한 요인들이 이러한 태도에 영향을 미치는지 파악하는 것이 중요하다. 이에 본 연구는 반려동물 친화적 태도에 영향을 미치는 요인을 탐색적으로 파악하고자 하였다. 연구방법 : 연구의 목적을 위해 2017년 서울 서베이 데이터를 활용하였으며, 총 19,862명을 대상으로 분석을 시행하였다. 독립변수는 건강 및 재정상태를 포함한 개인적 요인과 사회적지지, 반려동물 소유 여부, 그리고 반려동물과의 갈등경험인 사회적 요인으로 구성되었다. 분석방법으로는 연구대상자의 전반적 특성을 파악하기 위해 기술통계 분석을 실시하였으며, 반려동물 친화적 태도 소유자와 비친화적 태도 소유자의 차이를 살펴보기 위해 t-test와 chi-square test를 실시하였다. 또한 반려동물 친화적 태도에 영향을 미치는 요인을 파악하기 위해 로지스틱 회귀분석을 실시하였다. 결론 : 분석결과 연령이 증가할수록 반려동물 친화적 태도를 가질 가능성이 감소하였으며, 남성일 경우 여성에 비해 반려동물 친화적 태도를 가질 가능성이 낮은 것으로 나타났다. 또한 건강상태가 좋을수록 반려동물 친화적 태도를 가질 가능성이 감소하는 것으로 나타났다. 반면 반려동물을 소유한 경우와 교육수준이 높아질수록 반려동물 친화적 태도를 가질 가능성이 높아지는 것으로 나타났다. 반려동물 갈등경험에 있어서는 모든 유형의 갈등경험이 반려동물 친화적 태도에 부정적 영향을 미치는 것으로 나타났다. 즉 반려동물이 짖는 소리로 인한 갈등, 반려동물의 안전조치 미흡으로 인해 피해를 입은 경험, 그리고 반려동물의 배설물 방치로 인한 불편함을 겪은 경험이 많을수록 반려동물 친화적 태도를 가질 가능성이 감소하는 것으로 나타났다. 본 연구의 결과는 반려동물과 공존할 수 있는 반려동물 친화적 문화 조성을 위한 정책의 방향성을 제시하였다는데 의의를 찾을 수 있다. 본 연구의 결과는 반려동물 친화적 지역사회를 만들어가기 위해서는 반려동물과 관련된 규정들이 강화될 필요가 있음을 강조하고 있다.

반려동물 보험의 실효성 확보를 위한 입법 과제 검토

權容秀 ( Kwon Yong-su ) 법조협회 2021 법조 Vol.70 No.1

Amid the quantitative increase in Companion Animals and changes in perception surrounding them, there are growing calls for the protection and welfare of Companion Animals. In this situation, the Animal Protection Act stipulates that an animal should be free from disease is one of the basic principles of animal protection. It is also stipulated that neglecting proper measures against diseases of animals is animal abuse. Therefore, Companion Animal-rearing households need to quickly provide veterinary care when an animal has a disease. In this regard, animal care costs are mandatory for Companion Animal-rearing households. Recently, the upgrading of the medical system and the resulting longevity and aging of Companion Animals are underway. As a result, easing the burden of Companion Animal care costs is emerging as an important social issue. The current veterinary law prohibits acts that can increase the burden of Companion Animal care, such as excessive care. In principle, however, there is a limit to controlling the Companion Animal medical sector, which is left to private autonomy and market economy principles. As a result, there are many things that are difficult for Companion Animal-rearing household to understand, such as the cost of Companion Animal treatment varies greatly from animal hospital to animal hospital. Against this backdrop, the need for institutional devices to ease the burden of Companion Animal care costs is pointed out, while Companion Animal insurance is drawing attention as a means to compensate for the lack of institutional devices. This article did not directly review institutional devices to ease the burden of Companion Animal care costs, but reviewed necessary legislative tasks in terms of ensuring the activation and effectiveness of Companion Animal insurance, which has recently been increasing its interest.

반려동물 보유세 도입에 관한 기본적 고찰

권용수,이진홍 서울시립대학교 서울시립대학교 법학연구소 2020 조세와 법 Vol.13 No.1

The number of people raising Companion Animal is steadily increasing, and the level of awareness about Companion Animal protection and welfare is increasing every year. the law system recognizes Companion Animal as living together with people and strengthens punishment for abuse. However, when asked if Korea treats Companion Animals as almost equal to humans like Germany, it cannot be said that. Many people think of Companion Animals as family members, but many still think of them as ‘object’. Social conflicts due to the moral hazard or neglect of duties of Companion Animal caregivers, including animal abuse such as abandonment, are examples of it. Considering the above circumstances comprehensively, the Ministry of Agriculture, Food and Rural Affairs has established and implemented specific and systematic animal welfare policies. Recently, however, the Ministry of Agriculture, Food and Rural Affairs mentioned major issues regarding Companion Animals. It is the Companion Animal Retention Tax. Although it has not been decided to introduce a Companion Animal Retention Tax, there is already a heated debate surrounding it. Both those who agree and those who oppose this have their own validity. However, consider the increasing social costs and conflicts surrounding Companion Animals. Considering this, wouldn't it be worth discussing the introduction of the Companion Animal Retention Tax in terms of reducing financial pressure, moral hazards of Companion Animal caregivers or curbing irresponsible behavior to realize a better environment for people and Companion Animals to live together? Based on the above problem awareness, the possibility of introducing a Companion Animal Retention Tax was reviewed in this paper. 반려동물 양육 인구가 꾸준히 증가하고 있으며, 반려동물 보호・복지에 관한 의식 수준도 매년 높아지고 있다. 이에 발맞춰 법 제도의 영역에서도 반려동물을 사람과 함께 살아가는 존재로 인식하고, 그 학대 등에 대한 처벌을 강화하고 있다. 그러나 우리나라가 독일처럼 반려동물을 인간과 거의 동등한 존재로 취급하고 있냐고 물으면, 그렇다고는 할 수 없다. 반려동물을 가족처럼 생각하는 사람도 많지만, 여전히 ‘물건’ 정도로만 생각하는 사람도 많다. 유기 등의 동물학대를 비롯해 반려동물 양육인의 도덕적 해이나 의무해태에 기인한 사회적 갈등은 이를 보여주는 하나의 예이다. 위와 같은 사정을 종합적으로 고려해 농림식품축산부는 구체적이고 체계적인 동물복지 정책을 수립・추진하고 있다. 그런데 최근 농림식품축산부가 반려동물과 관련해 뜨거운 감자를 던졌다. 바로 반려동물 보유세이다. 현재 반려동물 보유세를 도입하기로 확정한 것은 아니지만, 벌써 이를 둘러싼 격론이 벌어지고 있다. 이를 찬성하는 견해도 반대하는 견해도 나름의 타당성이 있다. 다만 반려동물을 둘러싼 사회적 비용과 갈등이 증가하는 상황을 생각하면 재정 압박 경감, 반려동물 양육인의 도덕적 해이나 무책임한 행동 억제를 통해 사람과 반려동물이 함께 살기 좋은 환경을 실현한다는 관점에서 반려동물 보유세의 도입을 논의할 가치는 있지 않을까? 본 논문은 이러한 문제의식을 바탕으로 반려동물 보유세 도입 가능성을 살펴보았다. 반려동물 보유세는 독일 등 일부 국가에서 도입하고 있는 제도로 공평성이나 효율성 등의 문제도 보였다. 또한, 그 용어가 주는 거부감을 비롯해 등록제 정착이나 반려동물 관련 인식 제고 등 선행되어야 할 과제도 있었다. 그러나 그 필요성과 의의를 부인할 수는 없었다. 무엇보다 반려동물 보유세의 성격과 용도를 어떻게 설정할 것인지, 공평성이나 효율성의 관점에서 과세 대상이나 세제우대조치 등에 어떠한 배려를 반영할 것인지 등에 따라 불필요한 논쟁을 줄이고 그 순기능을 제고할 여지가 있었다. 이러한 흐름에 서서 보면, 반려동물 보유세는 반려동물 보호・복지 증진에 관계된 제도의 개선・정착 상황이나 그 도입에 관한 설득 가능성 등을 토대로 논의해 볼 가치는 있다.

동물의 비물건화에 관한 입법적 과제 - 법무부 민법 개정안을 중심으로 -

류창호 중앙법학회 2024 중앙법학 Vol.26 No.1

This paper examines the potential legislative issues arising from the proposed amendment, including ownership of animals, transfer of animals, seizure and execution of animals, damages and compensation for the death of animals, and tort liability for animals. The paper distinguishes between companion animals and non-companion animals and discusses the need for special legal provisions or amendments for animals as non-things, as well as the possibility of applying the rules of things to animals. For companion animals, this paper proposes a new provision that recognizes damages exceeding the market value of a companion animal, such as veterinary expenses incurred due to the death of the animal, and compensation for emotional distress suffered by the owner due to the death of the animal caused by a tort. On the other hand, for non-companion animals, it is argued that damages and compensation exceeding the market value should be recognized only when the requirements for special damages under § 393② of the Civil Code are met. Regarding ownership and transfer of animals, it is suggested that both companion animals and non-companion animals should be recognized as non-things, but their ownership and transfer should be allowed until sufficient social consensus is reached and alternatives emerge. This is a pragmatic and provisional approach. In the meantime, the rules of things should be applied to recognize both ownership and transfer of animals. In the case of seizure and execution, if the owner's voluntary disposal or transfer of a companion animal is recognized, as well as that of a non-companion animal, there is no need to deny the involuntary disposal procedure of seizure and execution. Therefore, it is considered reasonable to continue to recognize both companion animals and non-companion animals as objects of seizure and execution. While legal issues related to damage caused by or to animals should be resolved based on the theory of damages, it is necessary to actively consider introducing an animal liability insurance system linked to the animal registration system. This system would use insurance to cover not only medical expenses but also compensation for damages. Animal protection and respect for animal life should be based on the owner's emotional connection and financial commitment before changes in the legal system.

반려묘와 반려견을 위한 반려동물용 기능성 식품 개발에 관한 전망: 총설

김현주,천정환,정현아,송광영 한국낙농식품응용생물학회 2025 Journal of Dairy Science and Biotechnology (JMSB) Vol.43 No.1

Recently, as the number of family members has decreased, companion animals such as cats and dogs have been recognized as ‘family members.’ Therefore, the health and well-being of companion animals are important issues for their owners. In addition, companion animals positively affect human emotional and physical health. For these reasons, companion animal foods are recognized as important. Nevertheless, understanding companion-animal food labels is challenging. Therefore, it is necessary to provide various types of education to companion animal owners who use companion animal food and to promote companion animal food-containing functionalities. Above all, research on companion animal food with added functionality should be conducted more actively because the ultimate goal of functional companion animal food will be achieved by developing safe, biologically active ingredients that effectively reduce the risk of disease in companion animals and maintain their health. Therefore, future basic and applied nutritional research should focus on the roles and mechanisms of action of functional foods in companion animals.

반려동물보호관련 미국 입법례

김지현 ( Kim Jihyun ) 한국동물법연구회 2020 동물법연구 Vol.1 No.1

Companion animal is commonly considered to be a pet or a service animal and includes but is not limited to dogs and cats. Companion animal means an animal which lives with and shares time with humans in usual life. In this viewpoint it is different from livestock(domestic animal) or wild animal. Considering applied law, it is not easy to determine to apply same regulations for livestock to companion animal. Therefore some U.S. States stipulate provisions only applied to companion animal. These provisions specify the aggravated criminal penalty to cruelty to companion animals other than domestic animals, prohibit from confining companion animal in a motor vehicle in extreme temperatures or clarify owners’ duties for companion animal. In our process of law making, we need to consider and examine the US State laws and regulations particularly applied to companion animals.

반려동물로 인한 불법행위법상 손해배상 책임의 법률문제

홍진희,김판기 한국재산법학회 2022 재산법연구 Vol.39 No.1

Due to the increase in the number of companion animals, various legal problems surrounding companion animals are occurring. In terms of the system of the current law and human-centered thinking about society, it is reasonable to see animals as objects. In the past, animals were viewed only as objects of sale, use, or slaughter. However, unlike ordinary objects, animals are considered to have life and need harmonious coexistence with humans. In this respect, a new approach to animals is needed. The issue of liability for damages under the tort law caused by companion animals is largely classified as follows-①compensation for damages in the event that a companion animal causes damage, ③compensation for damages in case of damage to companion animals. In this paper, it was reviewed only for compensation for damages in the case of damage to companion animals due to illegal activities. When a companion animal is damaged by an illegal act, the issues related to compensation for damages are as follows. ① Evaluation of the exchange value in the case of the death of a companion animal ② Compensation for medical expenses higher than the exchange value of companion animals ③ Mental damage to companion animal owners Evaluating the value of a companion animal is technically difficult, and it is a complex and difficult problem due to differences in individual values for companion animals. However, in judging its value, it is necessary to consider social values such as the degree of training and usefulness in addition to the objective exchange value of companion animals. Regarding compensation for treatment costs, unlike ordinary goods, it is considered reasonable even in light of social norms to spend treatment costs higher than the objective exchange value. In addition, it would be reasonable to recognize mental damage to the owner of a companion animal as a trade damage and include it in the category of compensation for damages. However, there are limitations due to the current legal system in this interpretation theory. In the long run, timely legislative supplementation will be needed to solve the problem of compensation for damages suffered by companion animals due to illegal activities. 최근 반려인구의 증가에 따라 반려동물을 둘러싼 여러 법률문제들이 발생하고 있다. 현행법의 체계나 사회에 대한 인간중심적 사고의 측면에서 볼 때 동물은 물건으로 보는 것이 타당하다. 다만, 과거 동물을 매매, 이용, 도축의 대상으로만 보던 시대를 넘어, 이제는 동물이 일반적인 물건과는 달리 생명을 가진 존재이며 인간과의 조화로운 공존이 필요하다는 측면에서 동물에 대한 새로운 접근이 필요하다. 반려동물로 인한 불법행위법상 손해배상 책임의 문제는 크게 반려동물이 피해를 준 경우와 반려동물이 피해를 입은 경우로 구분해 볼 수 있다. 본 논문에서는 불법행위로 인해 반려동물이 피해를 입은 경우 그 손해배상의 문제로 논의의 범위를 한정하여 검토해 보고자 한다. 불법행위로 인해 반려동물이 피해를 입은 경우 그 손해배상과 관련해 문제가 되는 쟁점은 ① 반려동물이 죽은 경우 가치평가를 어떻게 판단할 것인지, ② 반려동물이 다친 경우에 교환가격보다 높은 치료비가 발생한 경우 이를 배상하여야 하는지, ③ 반려동물이 피해를 입은 경우에 반려동물 소유자의 정신적 손해를 인정할 수 있을 것인지 등으로 구분해 볼 수 있다. 이에 대하여 반려동물의 가치를 평가하는 것은 기술적으로도 어려울 뿐만 아니라 반려동물에 대한 개인마다의 가치관 등의 차이로 복잡하고 쉽지 않은 문제이지만, 그 가치를 판단함에 있어서는 해당 반려동물의 객관적인 교환가치 외에 훈련의 정도나 유용성 등과 같은 사회적 가치도 함께 고려할 필요가 있다. 치료비의 배상과 관련해서도 동물복지의 관점에서 반려동물이 다친 경우 반드시 치료가 필요할 것이며 보통의 물건과 달리 그 객관적인 교환가치보다 높은 치료비를 지출하여 치료하는 것은 사회통념에 비추어도 타당할 것으로 생각된다. 또한 반려동물의 소유자에 대한 정신적 손해에 대해서는 이를 통상손해로 인정하여 손해배상의 범주에 포함시키는 것이 타당할 것이다. 다만 이러한 해석론에는 현행 법체계에 따른 한계가 존재한다. 이에 장기적으로 불법행위로 인해 반려동물이 입은 피해에 대한 손해배상 문제 해결을 위한 시의적절한 입법적 보완이 필요할 것으로 생각된다.

반려동물 의료계약에 따른 수의사의 주의의무와 손해배상책임

홍진희,김판기 한양법학회 2024 한양법학 Vol.35 No.4

Recently, with the rapid increase in the number of people raising pets, cases of visiting veterinarians for the treatment of companion animals are increasing. As a result, disputes over medical contracts for companion animals are also increasing, and it is expected to increase further in the future. However, until now, there is not enough way to resolve disputes over medical contracts for companion animals. A medical contract for companion animals is established when the owner of the companion animal requests treatment from a veterinarian for the disease or injury of the companion animal, and the veterinarian initiates treatment or treatment in response. Through this delegation contract, the veterinarian is obligated to treat. Veterinarians require the attention of a good manager during treatment. If a veterinarian violates his or her duty of care, liability for damages can be a problem. In this paper, the medical contract for companion animals, which is a legal relationship between the companion animal owner and the veterinarian, and the veterinarian's duty of care were reviewed. Through this review, we seek ways to prevent and post-resolve disputes between companion animal owners and veterinarian, and ultimately find a way for harmonious coexistence between humans and animals. In the future, in the field of companion animal medical contracts, it is necessary to establish a dispute mediation agency to resolve disputes over companion animal medical accidents or to establish a system to monitor and evaluate the contents of veterinarians' medical treatment. In addition, various follow-up studies are needed in terms of policy to prevent disputes over companion animals in advance and resolve them smoothly in the event of a dispute.

가족으로서의 반려동물의 의미와 반려동물로 인한 구별 짓기

이용숙 ( Lee Yongsook ) 한국문화인류학회 2017 한국문화인류학 Vol.50 No.2

The purpose of this study was to investigate the implications for the companion animal as a family and the effect of the companion animal on the owner and his/her family relationship. Through participant observation, in-depth interview, and narrative questionnaire survey, this study found that the companion animals tend to be regarded as `family` or `family-like friend`. Especially, for the companion animals that can be called the “youngest child”, which is the most loved, people poured a lot of affection, time and money. The changes of themselves brought by the companion animals were most often referred to as `changes in emotions` and `changes in personality/ attitudes` in a positive direction. The disadvantages of bringing up companion animals were most often referred to hygiene, cost, and cleanliness, which are the causes of family conflicts. In the division of roles for care of companion animals, the position of `mother` in socio-cultural context was reflected. In other words, caring for companion animals is often transferred to `mother`, while `father` and `children` have more `playing with companion animals` than `caring for companion animals`. Conflicts among family members surrounding the companion animal showed the most frequent confrontation between father and other family members. Especially, “concealment” was the most frequent response strategy for expression of father`s strong negative emotions related to companion animals. Companion animals tended to rank the other family members on two criteria: degree of family hierarchy and degree of affection for oneself. As a result, the highest rank tended to be given to `father` who had the most authority in the house even though the degree of affection for oneself was lower than that of `mother`, In other words, `father` tended to be the first to be called, or the first to be charmed. Those who had the companion animal tended to perceive the person who had it much more positively than the person who did not have it. Moreover, differentiation was made among companion animal owners either by boasting of how lovely and well trained your pet companion is or by criticizing of how other people raise/train companion animals. Also, those who have small dogs have differentiated those who have big dogs.