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무용공연정보 웹사이트의 서비스품질이 고객만족과 고객행동의도에 미치는 영향
유영수 한국무용과학회 2022 한국무용과학회지 Vol.39 No.3
This study was to investigate the effect of service quality of dance performance information websites on customer satisfaction and customer behavioral intention. In the era of great digital transformation, with the development of usable personal devices that acquire information and the transformation of various types of information into data, great progress is being made in the accessibility and convenience experienced by the beneficiary customers. Accordingly, products and services in each field are expanding and making efforts to experience digital services. Accordingly, the dance performance industry has also expanded online performances to find a breakthrough in response to the social distancing policy after 2020, providing various information on the performance information websites or SNS operated by the dance troupe or theater, and using it as means of securing a new audience. To summarize the results of this study, the service quality of the dance performance information websites had a statistically significant effect on customer satisfaction and customer behavioral intention. 이 연구는 무용공연정보 웹사이트의 서비스 품질이 고객만족과 고객행동의도에 미치는 영향을 규명하고자 하였다. 디지털 대전환의 시대에 정보를 획득할 수 있도록 사용가능한 개인용 기기의 발달과 각종 정보의 데이터화가 혁신적으로 변화하면서 수혜 대상인 고객들이 경험하는 접근성과 편의성에도 큰 진전이 일어나고 있다. 이에 각 분야의 상품과 서비스는 디지털 서비스 경험을 확대하기 위해 노력하고 있다. 무용공연계도 또한 2020년 이후 사회적 거리두기 정책에 대응해 돌파구를 찾고자 온라인 공연을 확대하고 무용공연단 또는 극장이 운영하는 공연 정보 웹사이트 또는 SNS에 다양한 정보를 제공하면서 새로운 관람 고객층을 확보하는 수단으로 삼고자 하였다. 이에 연구 결과를 요약하면 무용공연정보 웹사이트의 서비스품질은 고객 만족과 고객행동의도에 통계적으로 유의한 영향을 미치는 것으로 나타났다.
수정 RVS와 IRVS시스템의 비교분석을 통한 국내 고층건물 테러위험도 평가
유영수,윤성원,주영규,Yu, Young-Su,Yoon, Sung-Won,Ju, Young-Kyu 한국공간구조학회 2012 한국공간구조학회지 Vol.12 No.4
As the occurrence rate of terror and hazard is increasing throughout the world, GSA, DoD, and FEMA are proceeding a study about mitigating the damage of terror. Korea is no more a safe place from the terrorist's threat, so we need to make measures against them. In this study we developed modified RVS System by revising some items to adjust the system to the domestic condition and conducted a risk assessment on several tall buildings in Korea. By using IRVS system which is developed by DHS, we also carried out the risk assessment. Comparing the results between RVS with IRVS, we performed terror risk evaluation of tall buildings. Through risk assessment of several tall buildings, we analyzed key factors of each scenarios and suggested the mean value of each items, so we would like to help the counter-terrorism in the design phase.
Timing and Sequencing of Reforms For Human Rights Protection: What Should Be Done First?
유영수 고려대학교 평화와 민주주의연구소 2016 평화연구 Vol.24 No.1
Recent studies suggest that democratic institutions without proper government capacity or liberal institutions are hard to be consolidated and do not increase or may even decrease peace, prosperity, and human rights protection. If not democratic institutions, what factor(s) initiate(s) human rights protection? When should democratic institutions be built? Does democratic institution building have to precede or follow state building or liberal institution building? To answer these questions, this study explores two issues: parameter heterogeneity in the relationships between human rights protection and its determinants; (inter)dependence between the democratic effect and other effects. The quantile regression results show that institutional democracy does not work in countries with serious human rights problems whereas judicial independence, press freedom, and international organization ameliorate human rights problems in those countries, which suggests that democracy should come later. However, the analysis of interaction effects shows that democracy and other factors condition each other, which in turn suggests that democracy had better come as soon as possible.