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직무요구가 내재적 동기부여에 미치는 영향 : 상사와 동료의 정서적 및 수단적 지원의 삼원조절효과
조영삼,홍가혜 대한경영학회 2019 大韓經營學會誌 Vol.32 No.1
This study investigated the effects of job demand and social support on employees’ intrinsic motivation based on the job demand-resource model. Although many researchers have examined the antecedents of intrinsic motivation, a study of the relationship between job demand and intrinsic motivation was overlooked. Futhermore, there has been a limitation that the existing studies investigated the social support from the dichotomous or integrative perspective (i.e. supervisor and colleague or emotional and instrumental supports). Thus, we examined the relationship between job demand and intrinsic motivation first, and then the respective effects of the four types of social support on intrinsic motivation. Especially, unlike previous literature, the remarkable difference in this study is considering the supports of both supervisor and colleague between them, simultaneously. Drawing upon the conservation of resource theory, we expected that employees would be selectively dependent on the social support they needed in the situation of high job demand. Hypothesis 1: Job demand will be negatively related to intrinsic motivation. Hypothesis 2: Supervisor’s emotional support (2a) and instrumental support (2b) will be positively related to intrinsic motivation. Hypothesis 3: Colleague’s emotional support (3a) and instrumental support (3b) will be positively related to intrinsic motivation. Hypothesis 4: Social supports will positively moderate the relationship between job demand and intrinsic motivation. In the situation of high job demand, the positive moderating effect will be stronger when selectively depending on the support by either supervisor or colleague than when depending on the supports by both supervisor and colleague. Especially, the positive moderating effect will be the strongest when depending on supervisor’s instrumental support. The result indicated that job demand was negatively related to employees’ intrinsic motivation. Contrary to our expectation, only emotional supports of supervisor and colleague were positively related to their intrinsic motivation. The results of the three-way interaction effects showed that job demand and intrinsic motivation was positively related only when supervisor’s instrumental support was stronger and colleagues’ emotional or instrumental support was weaker. Based on these research finding, we discussed theoretical and managerial implications. 본 연구는 직무요구-자원 모형을 기반으로 직무요구와 사회적 지원이 조직구성원들의 내재적 동기부여에미치는 영향을 고찰하였다. 많은 연구자들이 내재적 동기부여의 중요성을 인지하며 그 선행변수를 살펴본실증연구가 상당히 진행되어 왔음에도 불구하고, 직무요구와의 직접적인 관계를 고찰한 연구는 상대적으로간과되어 왔다. 더불어 사회적 지원에 대한 연구 역시도 상사 및 동료의 지원 또는 정서적 및 수단적 지원등의 이분법적이거나 하나의 변수로 통합한 관점에서만 살펴보았다는 한계점이 존재한다. 이에 본 연구는먼저 직무요구와 내재적 동기부여 간의 관계에 주목하고, 사회적 지원을 네 가지 유형 즉, 상사의 정서적지원, 상사의 수단적 지원, 동료의 정서적 지원, 동료의 수단적 지원으로 구분하여 그 원천과 유형에 따른개별적인 직접효과를 조명하였다. 특히, 기존연구와는 달리 본 연구가 가지는 가장 큰 차별점은 직무요구와내재적 동기부여 간의 관계에서 삼원조절효과를 통해 사회적 지원의 핵심적인 두 축으로서 상사와 동료의지원을 동시에 고려하였다는 점이다. 실제로 조직에서 상사와 동료의 지원을 분리하여 이해하는 것보다는공존하는 관계 속에서 차별적인 역할을 규명하는 것이 좀 더 현실적인 접근이라 할 수 있겠다. 본 연구는자원보존이론을 토대로 직무요구가 높은 상황에서 조직구성원들은 자신에게 필요한 사회적 지원에 선택적으로 의존할 것이라고 예상하였다. 연구결과, 직무요구는 내재적 동기부여와 부의 관계를 나타냈다. 네 가지유형의 사회적 지원과 내재적 동기부여 간의 정의 관계는 예상과는 달리 상사의 정서적 지원과 동료의 정서적지원만이 유의한 것으로 나타났다. 삼원조절효과의 결과는 직무요구가 높은 상황에서 상사와 동료의 지원모두에 의존하기 보다는 상사의 수단적 지원에 선택적으로 의존할 때 내재적 동기부여에 대한 긍정적인 조절효과가 가장 큰 것으로 나타났다. 결론에서는 이러한 결과를 바탕으로 이론적 및 실무적 시사점을 논의하였다
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LG와 GS의 기업가정신: 인화경영, 정도경영 그리고 남명의 경의사상
조영삼,이준엽,강동훈,김민경 한국전문경영인학회 2019 專門經營人硏究 Vol.22 No.4
This study tried to derive several lessons from the business case of LG and GS groups in the perspective of entrepreneurship. Specifically, the two companies have been evaluated as a best practice case since they had smoothly accomplished mutual cooperation, management succession, and separation of affiliates during fifty-seven years from beginning of business in 1947 to separation of business in 2005. Also, the both companies have created sustainable competitive advantages with excellent performance and actively implemented corporate social responsibility. This successful business case could provide meaningful implications to the socially criticized leaders and young entrepreneurs planning on starting a business. In this paper, one of the important implications is an attempt to explain the managerial values for In-wha(人和) and Jung-do(正道) management of LG and GS groups through the new perspective of Kyeong(敬: self-discipline) and Eui(義: righteous fulfillment), two core philosophical principles of Nammyuong Cho-Sik. Although Nammyuong Cho-Sik has been relatively unknown to later generations than Toegye Yi-Hwang, he was a great man of history who made momentous contributions in the Joseon dynasty period. In this article, we expect that Kyeong and Eui principles of Nammyuong based on the five constant virtues of Confucianism would influence on the managerial values and philosophies of the founders of LG and GS groups. Finally, we provide the practical implications for modern management from the successful business case of the two groups and Kyeong and Eui principles of Nammyuong in the discussion section.
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Ethical Leadership and Work-Family Balance: Mediating Roles of Job Performance and Job Burnout
조영삼,이영우 한국인터넷전자상거래학회 2023 인터넷전자상거래연구 Vol.23 No.5
The purpose of this study examines the effect of ethical leadership on the work-family balance of subordinates. Further, we investigate the mediating effects of job performance and job burnout in the relationship between ethical leadership on the work-family balance. Drawing upon conservation of resource theory, we expected that ethical leadership had a positive spillover effect not only job performance and job burnout in the work life domain but also in the work-family balance that includes the family life domain. The results showed that ethical leadership was positively related to work-family balance. Also, each job performance and job burnout partially mediated the relationship between ethical leadership and work-family balance, respectively. More specifically, ethical leadership was positively related to job performance and job performance was positively related to work-family balance. On the other hand, ethical leadership was negatively related to job burnout and job burnout was negatively related to work-family balance. Bootstrapping tests confirmed the indirect effects of the two mediators between ethical leadership and work-family balance. The research findings provide meaningful theoretical and managerial implications.
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