http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
여성긴급전화1366 상담원의 신경증 성향이 직무스트레스와 심리적 소진에 미치는 영향 마음챙김의 조절효과
배영선 ( Young-sun Bae ),김경미 ( Kyoung-mi Kim ) 한국아동가족복지학회 2022 한국가족복지학 Vol.27 No.1
Objective: This study investigates whether neuroticism and mindfulness would be effect on job stress and psychological burnout of women's emergency hotline 1366 counselors. Further, the study explores that mindfulness could be a moderate of neuroticism on job stress and burn out. Methods: The research subjects consisted of 243 counselor working at 1366. They completed questionnaires consisting of neuroticism, psychological burnout, job stress, and mindfulness. The data were analyzed using SPSS 22.0. Results: The results indicated that the neuroticism had a positive effect on job stress and psychological burnout. Mindfulness also negatively affected job stress and psychological burnout. In addition, mindfulness moderated in the relation between neuroticism and job stress. Conclusions: These results showed that neuroticism of 1366 counselors affects job stress and psychological burnout, and mindfulness is a protective factor. It is expected to be an important resource for training and education for counselors with neuroticism.