http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
항공사 객실승무원의 팀 구성 적합성이 직무몰입, 직무만족 및 직무성과에 미치는 영향
박경민(Kyong Min Park) 한국관광연구학회 2012 관광연구저널 Vol.26 No.5
The purpose of this study was to find the effect of flight attendants` Person-Team environment fit on job involvement, job satisfaction and job performance. Survey was carried out among K airline flight attendants at Gimpo and Incheon airport and 322 available sample obtained during May lst to May 20th 2010. Spss 15.0 and Amos 5.0 statistical package were used for further analysis. The conclusions were as follows Firstly, Person-Job fit had positive effect on job involvement and job satisfaction. Secondly, Person-Supervisor fit had positive effect on job involvement. Thirdly, Person-Coworker fit had no effect on job involvement. There were also no statistically significant influences between Person-Coworker fit and job satisfaction. Finally, the job involvement and job satisfaction had positive effect on job performance. The practical implications of the findings and suggestions for future research were discussed.
항공사 객실승무원의 직무 스트레스 및 정서적 고갈에 영향을 미치는 불량고객행동에 관한 연구
박경민(Kyong Min Park),정규엽(Kyoo Yup Chung) 한국관광연구학회 2015 관광연구저널 Vol.29 No.2
This study was designed to examine the types and frequencies of jaycustomer’s behavior on board of the aircraft as well as the effects of such jaycustomer’s behavior on job stress and emotional exhaustion of cabin crew. This study also investigated whether the job autonomy of cabin crew influenced the relationships among these variables of the study. Based on in-depth interview with 50 cabin crews and enormous literature review, the researcher developed questions to measure the types and frequencies of jaycustomer’s behavior and also established theoretical framework of the study. With the theoretical framework, the researcher established the model of the study and set up the hypotheses for the study. The results of the study showed that there were positive influence on jaycustomer’s behavior on job stress and emotional exhaustion of the cabin crew. There were also positive impacts on jaycustomer’s behavior on emotional exhaustion of the cabin crew. The job stress had a positive impact on emotional exhaustion of the cabin crew. The study also found that there were mediating effect of job stress between jaycustomer’s behavior and emotional exhaustion. The study also found that job autonomy had pure moderating effect between job stress and emotional exhausting of the cabin crew.
불량고객행동이 항공사 객실 승무원의 직무 스트레스 및 이직의도에 미치는 영향 -대처방안의 조절효과를 중심으로-
박경민 ( Kyong Min Park ),최정문 ( Zheng Wen Cui ) 한국항공경영학회 2015 한국항공경영학회지 Vol.13 No.6
This study was designed to examine the recent social issue of Jaycustomer’s behaviors. In particular, this study examined the effects of Jaycustomer’s behavior on board of the aircraft on job stress and turnover intention of cabin crew. The study also investigated whether the coping strategies of Airline influenced the relationships among these variables of the study. Based on in-depth interview with 61 cabin crews the researcher developed questions to measure the coping strategies for Airline company which deals with Jaycustomers. With enormous literature review, the researcher also developed the questions to measure the variables of Jaycustomer``s behavior, job stress, turnover intention and also established theoretical framework of the study. In order to accomplish the purpose of the study, the researcher conducted and analyze the survey of 440 K airline crews using SPSS 20.0 statistics package. frequency analysis, exploratory factor analysis, correlation analysis, and regression analysis was applied to analyze the data. 11variables of the coping strategies obtained through the development of the measure was categorized to factors. It is named Strengthening Empowerment and Providing Policy Researcher established the model of the study and set up the hypotheses for the study with the theoretical framework of the study. The results of the study showed that there were positive influences of jaycustomer’s behavior on job stress as well as on turnover intention of the cabin crew. The job stress had positive impacts of job stress on turnover intention of the cabin crew. The study also found that coping strategies had moderating effects between Jaycoustomer``s behavior and job stress. It is recommended companies are to be set up based on the principle of the Jaycustomer in order to avoid the adverse effects of their behaviors. The Airline company also need to trained cabin crews and give them empowerment in order to deal openly about the Jaycustomer``s behavior. There is a delimitation of the study which the questionnaire used in this study is newly developed by researcher and may have some validity and reliability issues. Because of lack of existing researches for coping strategies of Airline, the proven tools through several studies could not used in the study.
Kyong Min Park(박경민),Jae-Wook Chung(정재욱),Jun-Koo Kang(강준구),Teak Jun Shin(신택준),Se Yun Kwon(권세윤),Hyun Chan Jang(장현찬),Yun-Sok Ha(하윤석),Seock Hwan Choi(최석환),Wonho Jung(정원호),Jun Nyung Lee(이준녕),Byung Hoon Kim 대한비뇨기종양학회 2020 대한비뇨기종양학회지 Vol.18 No.1
Purpose: The aim of this study was to analyze the perioperative complications and oncological outcomes of radical prostatectomy (RP) in patients who underwent multiple prostate biopsies. Materials and Methods: A total of 1,112 patients who underwent RP between January 2009 and April 2016 at 4 different centers were included in this study. We divided these patients into 2 groups: patients who underwent only 1st biopsy, and those who underwent 2nd or more repeated biopsies. The association between the number of prior biopsies and perioperative complications and biochemical recurrence (BCR) was analyzed. Results: Of 1,112 patients, 1,046 patients (94.1%) underwent only 1st biopsy, and 66 (5.9%) underwent 2nd or more repeated biopsies. There were no significant differences in preoperative prostate-specific antigen levels, operation times, blood loss volumes, or hospital stay durations (all p>0.05). Patients who underwent multiple prostate biopsies presented with a localized tumor significantly more often (p<0.05). The Gleason score and rate of positive surgical margins were significantly lower in patients with multiple biopsies (all p<0.05). The Cox proportional hazards model analysis indicated that there was no association between the number of prior prostate biopsies and BCR (p>0.05). Kaplan-Meier curve analysis indicated that BCR-free survival rates between the 2 groups were similar (p>0.05). Conclusions: Multiple prostate biopsies are not associated with an increased risk of perioperative complications, adverse pathological outcomes, or higher rates of BCR in patients who have undergone RP.
항공사 서비스 품질이 이용객의 관계품질 및 충성도에 미치는 영향
박경민(Park, Kyong-Min) 한국이벤트컨벤션학회 2013 이벤트 컨벤션 연구 Vol.9 No.1
This study was carried out to investigate the relationship between the quality of service and relationship quality on the customer loyalty. Both literature survey and real-world study were carried out in the present study. In the literature survey, the concepts of the quality and structure of airline service were defined and characterized. In the real-world study, a research model to relate the quality of airline service to the relationship quality and the customer loyalty was established. Then, questionnaire studies were came out through the airline travelers. Data analysis including confidence level, frequency analysis, factor analysis, regression analysis, correlation analysis was performed by using SPSSWIN 12.0 Statistic Package in order to examine interrelationship between quality of airlines service, and the n relationship quality on the customer loyalty. The findings of this study a structural relations in which service quality leads to relationship quality which in turn customer loyalty. It is found that satisfaction of airliner`s customer depends considerably on its stability and other various factors including its safety, fare, policy, and membership plan make a huge impact on customer loyalty. The findings of this study suggests that future directions of airlines` service improvement and more practical and detailed bases of
스마트폰환경에서의 광고 인게이지먼트 선행요인과 결과요인에 관한 연구
김유정(Yoo-Jung Kim),박경민(Kyong-Min Park) 한국컴퓨터정보학회 2013 韓國컴퓨터情報學會論文誌 Vol.18 No.9
스마트폰 보급이 확대됨에 따라 모바일 광고시장이 확대되고 있으며, 모바일 광고의 효과성에 대한 평가방법이 다변화되고 있다. 이 중 인게이지먼트는 모바일 광고를 정성적인 관점에서 보다 다차원적으로 측정할 수 있는 중요한 효과측정모형이다. 이에 본 연구에서는 스마트폰 기반의 모바일 광고 인게이지먼트의 선 후행요인을 규명하고, 이들 요인들 간의 관계를 규명하고자 하였다. 문헌연구를 통해 정보성과 개인화는 인게이지먼트의 선행요인으로, 신뢰와 e-WOM 의도는 결과요인으로 도출하였다. 설문조사에서 수집한 유효 데이터를 이용하여 연구가설을 검증한 결과는 다음과 같다. 정보성과 개인화가 인게이지먼트에 유의미하게 긍정적인 영향을 주었다. 또한 인게이지먼트는 신뢰와 e-WOM 의도 형성에 매우 중요한 역할을 하는 것으로 나타났다. 마지막으로 신뢰도 e-WOM 의도에 긍정적인 영향을 주는 것으로 나타났다. As the number of Smartphone users increases, mobile advertising market has been expanding rapidly. In line with this, the ways to evaluate mobile advertising effectiveness are diversified, and engagement is one of the crucial qualitative and multi-dimensional evaluation methods of mobile advertising. Thus, the purpose of this study is to identify key antecedents and consequences of mobile advertising engagement, and examines the structural relationships among those research variables. Informativeness and personalization were selected as antecedents of engagement, trust and e-WOM intention were selected as consequences of engagement based on the review of previous studies. Data collected from survey was used to assess research hypotheses. Results show that informativeness and personalization have significant and positive effects on engagement, and engagement influences on trust and e-WOM intention. In addition, trust is proven to be positively related to e-WOM intention.
MICE 얼라이언스 동기가 파트너 선정기준 및 얼라이언스만족에 미치는 영향
박시원 ( Si Won Park ),박경민 ( Kyong Min Park ) 한국비즈니스이벤트컨벤션학회 2014 이벤트 컨벤션 연구 Vol.10 No.1
The purpose of this research is to examine the influence relation of mice strategic alliance motives, criteria for partner selection, and alliance satisfaction. A considerable influence relation was detected in these mice alliances, between the motives of alliance and standard for partner selection, and also between standard for partner selection and alliance satisfaction. From the result of the factor analysis with 9 alliance motives items, 9 criteria for partner selection items, 3 alliance motives items, and 3 criteria for partner selection items. The result of this study are as follows: First, all of the alliance motives factors affected the criteria for partner selection. Second, all of the alliance motives factors and criteria of partner selection are influenced the alliance satisfaction.