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Making the quality of government better: the possibility of public service motivation (PSM) change
이철주,김서용 한국행정학회 2014 International Review of Public Administration Vol.19 No.2
Our research focused on whether and how public service motivation (PSM) changes. Even if it is a natural phenomenon for civil servants to experience PSM change after they enter the public sector, there are few studies of it. In this study, first, we examinewhether or not PSM can be changed. Second, we study how three organizational socialization factors, namely role model/identification, personal experience/action and work contents, influence PSM change. Third, we compare the causal determinants between PSM changes and PSM.