조직관리와 직무만족: 한국의 교육기관에 대한 위계적 선형모형(HLM) 분석

국문 초록 (Abstract)

본 연구는 조직관리자의 조직 내부 및 외부관리 노력과 관리경력 등 관리자의 개인적 특성이 조직구성원의직무만족에 미치는 영향에 관한 실증적 분석을 실시한다. 층화군집추출로 표집된 한국의 150개 중학교에대해 3년간 학교, 교장 및 교사 조사를 통해 얻어진 다중원천 자료에 근거하여 위계적 선형모형(HLM)분석을 실시한 결과, 조직관리자인 교장의 관리경력 등 개인적 특성과 함께 교장의 내부관리 노력과 상부기관및 학부모 등 주요 이해관계자에 대한 의견수렴 등 외부관리 노력이 모두 교사들의 직무만족에 긍정적 영향을 미치고 있음을 발견하였다. 이러한 결과는 선행연구에서 제시하는 개인 및 조직수준 직무만족 설명변수들인 교사의 인구통계학적 특성, 직무동기, 자기효능감, 학교유형, 조직규모, 소재지역, 학교자원 등을모두 통제한 상태에서 나타났다는 점에서 최근 공공관리 문헌에서 주목받고 있는 관리가 중요하다(management matters)는 주장의 한국적 맥락에서의 타당성을 지지하고 있다.

참고문헌 (Reference)

1 유민봉, "인사행정론" 박영사 2003

2 정광호, "공공부문 조직과 민간기업 조직의 직무만족도 비교분석: 한국노동패널연구(KLIPS)자료를 중심으로" 한국정책학회 12 (12): 1-28, 2003

3 Herzberg, F., "Work and the Nature of Man" World 1966

4 Hackman, J. R., "Work Redesign" Addison-Wesley 1980

5 Pinder, C. C., "Work Motivation in Organizational Behavior" Psychology Press 2008

6 Rainey, H. G., "Understanding and Managing Public Organizations" Jossey-Bass 2014

7 Ostroff, C., "The relationship between satisfaction, attitudes, and performance : an organizational level analysis" 77 (77): 963-974, 1992

8 Judge, T. A., "The job satisfaction–job performance relationship : a qualitative and quantitative review" 127 (127): 376-, 2001

9 Karatepe, O. M., "The effects of work-family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front-line employees" 24 (24): 173-193, 2006

10 Hill, G., "The effects of managerial succession on organizational performance" 15 (15): 585-597, 2005

11 Kreft, I. G. G., "The effect of different forms of centering in hierarchical linear models" 30 (30): 1-21, 1995

12 Bjorkman, I., "The determinants of line management internalisation of HRM practices in MNC subsidiaries" 22 (22): 1654-1671, 2011

13 Kettl, D. F., "The Transformation of Governance: Public Administration for Twenty-First Century America" Johns Hopkins University Press 2002

14 Podsakoff, P. M., "Self-reports in organizational research : Problems and prospects" 12 (12): 531-544, 1986

15 Canrinus, E. T., "Self-efficacy, job satisfaction, motivation and commitment : exploring the relationships between indicators of teachers' professional identity" 27 (27): 115-132, 2012

16 Bandura, A., "Self-Efficacy: The Exercise of Control" W. H. Freeman 1997

17 Schwab, D. P., "Research Methods for Organizational Studies" Lawrence Erlbaum 1999

18 O'Toole Jr, L. J., "Public Management: Organizations, Governance, and Performance" Cambridge University Press 2011

19 Stillman, R., "Preface to Public Administration" Chatelaine Press 1998

20 Wagner III, J. A., "Participation's effects on performance and satisfaction : A reconsideration of research evidence" 19 (19): 312-330, 1994

21 Daft, R. L., "New Era of Management" South-Western Cengage Learning 2011

22 Hox, J. J., "Multilevel analysis: Techniques and Applications" Taylor & Francis 2010

23 Bickel, R., "Multilevel Analysis for Applied Research: It's Just Regression!" The Guilford Press 2007

24 Pandey, S. K., "Motivation in Public Management: The Call of Public Service" Oxford University Press 101-117, 2008

25 Meier, K. J., "Modeling public management" 9 (9): 503-527, 2007

26 O'Toole Jr, L. J., "Managing upward, downward and outward" 7 (7): 45-68, 2005

27 Drucker, P., "Management: Tasks, Responsibilities, Practices" Harper & Row Publishers Inc 1974

28 Barney, J. B., "Looking inside for competitive advantage" 9 (9): 49-61, 1995

29 Yang, K., "Linking management reform with employee job satisfaction : Evidence from federal agencies" 20 (20): 413-436, 2010

30 Yukl, G., "Leadership in Organizations" Prentice Hall 2005

31 Taylor, J., "Job satisfaction in the public service. The effects of public service motivation, workplace attributes and work relations" 13 (13): 731-751, 2011

32 Griffin, M. A., "Job satisfaction and teamwork : the role of supervisor support" 22 (22): 537-550, 2001

33 Petrescu, A. I., "Human resource management practices and workers' job satisfaction" 29 (29): 651-667, 2008

34 Steijn, B., "Human resource management and job satisfaction in the Dutch public sector" 24 (24): 291-303, 2004

35 Raudenbush, S. W., "Hierarchical Linear Models: Applications and Data Analysis Methods" Sage Publications 2002

36 Jayaratne, S., "Handbook of Organizational Behavior" Marcel Dekker 111-141, 1993

37 Locke, E. A., "Handbook of Industrial and Organizational Psychology" Rand McNally 1319-1328, 1976

38 Gibson, J. L., "Employee attitudes as a function of age and length of service : A reconceptualization" 13 (13): 411-425, 1970

39 Jung, K., "Do age, gender, and sector affect job satisfaction? Results from the Korean labor and income panel data" 27 (27): 125-146, 2007

40 Wilson, J. Q., "Bureaucracy: What Government Agencies Do and Why They Do It" Basic Books 1989

41 Kaya, N., "An exploratory analysis of the influence of human resource management activities and organizational climate on job satisfaction in Turkish banks" 21 (21): 2031-2051, 2010

42 Lee, R., "Age, education, job tenure, salary, job characteristics, and job satisfaction : A multivariate analysis" 38 (38): 781-791, 1985

43 Mottaz, C. J., "Age and work satisfaction" 14 (14): 387-409, 1987

44 Avolio, B. J., "Age and work performance in nonmanagerial jobs : The effects of experience and occupational type" 33 (33): 407-422, 1990

45 Grissom, J. A., "A supervisor like me : Race, representation, and the satisfaction and turnover decisions of public sector employees" 30 (30): 557-580, 2011

46 Barrows, D., "A comparative analysis of job satisfaction among public and private sector professionals" 5 (5): 1-21, 2000