여대생의 외식소비성향이 디저트 카페 만족 및 충성도에 미치는 영향

목차 (Table of Contents)

• ABSTRACT
• 1. 서론
• 2. 이론적 배경
• 3. 연구방법
• 4. 실증분석
• 5. 결론
• REFERENCES

참고문헌 (Reference)

1 백림정, "호텔에서의 고객경험이 고객만족, 고객감동 및 긍정적 구전에 미치는 영향 연구" 한국관광연구학회 31 (31): 193-206, 2017

2 정승민, "프랜차이즈 유무에 따른 디저트카페를 방문하는 고객의 선택속성이 만족과 재방문의도에 미치는 영향에 대한 연구: 부산 서면 지역을 중심으로" (사)한국조리학회 24 (24): 96-106, 2018

3 조윤기, "타인의식적 소비성향이 브랜드 충성도에 미치는 영향: 명품브랜드를 대상으로" 한국소비자·광고심리학회 9 (9): 263-284, 2008

4 장병주, "웰빙인식이 라이프스타일과 외식소비성향에 미치는 영향: 부산지역 특1급 호텔 식음료 이용객을 중심으로" (사)한국관광레저학회 30 (30): 321-337, 2018

5 윤중석, "외식소비성향이 디저트 카페 선택속성에 미치는 영향" (사)한국조리학회 23 (23): 31-41, 2017

6 여경옥, "외식소비성향이 HMR관여도와 행동의도에 미치는 영향" 한국관광연구학회 34 (34): 145-157, 2020

7 한지수, "외식소비성향과 디저트카페 만족, 심리적 행복감, 삶의 질 간의 관계" (사)한국조리학회 24 (24): 71-82, 2018

8 전영직, "외식산업의 서비스 인식이 고객만족과 고객충성도에 미치는 영향 - 대전을 중심으로 -" 한국호텔리조트학회 15 (15): 295-311, 2016

9 김기영, "외식 소비 성향에 따른 감정 반응이 만족도에 미치는 영향" (사)한국조리학회 16 (16): 147-160, 2010

10 이형래, "와인전문레스토랑의 서비스스케이프, 고객만족 및 재방문 요인에 대한 IPA 분석 -대전지역을 중심으로-" 한국외식경영학회 16 (16): 161-184, 2013

11 홍은실, "여성소비자의 소비성향이 소비자거래역량에 미치는 영향" 한국소비자정책교육학회 13 (13): 143-170, 2017

12 조시영, "브랜드 개성에 따른 디저트 카페의 포지셔닝 분석" 한국관광학회 40 (40): 29-42, 2016

13 주승우, "레스토랑 직원에 대한 고객지향성 평가가 관계혜택, 고객만족, 충성도에 미치는 영향" 세종대학교 대학원 2013

14 허용덕, "디저트카페 이용객의 경험가치가 고객충성도, 재구매의도 및 추천의도와의 관계에서 지역별 차이분석" (사)한국관광레저학회 32 (32): 329-348, 2020

15 윤희숙, "대학생의 디저트카페에 대한 경험가치가 고객충성도에 미치는 영향: 외식소비성향의 조절효과를 중심으로" (사)한국조리학회 24 (24): 82-95, 2018

16 Park, J. I., "The relationship between eating-out motivation and purchasing attitude according to eating-out consumption of college students" Honam University 2017

17 Lee, M. R., "The effects of coffee shop consumers' emotions on trust, satisfaction, revisit intention, and recommendation intention regarding dessert cafes" Dong-eui University 2018

18 Son, S. I., "The effect of the menu quality of a dessert cafe on customers’ satisfaction and behavioral intentions" Keimyung University 2014

19 Seo, J. H., "The effect of service quality and course and facility management level on customer satisfaction and golf course sales" Incheon National University 2018

20 Kim, B. L., "The effect of selection attributes on customer satisfaction in dessert cafes" Pukyong National University 2020

21 Shin, A. H., "The effect of satisfaction with selection attributes of dessert cafe on revisit intention-Moderating effect of dessert consumption culture" Sejong University 2018

22 Darden, W. R., "Socialization effects of retail work experience on shopping orientations" 15 (15): 52-63, 1987

23 Chang, L., "Materialism as an attempt to cope with uncertainty" 19 (19): 389-406, 2002

24 Economic Review, "Food industry “Dessert specialty store” Why?"

25 Maeil Economy, "Even though the rice is roughly seasoned, you have to eat the dessert properly"

26 Kim, S. H., "Effects of unreasonable consumption tendency on foodservice consumption: Focused on veblen effect and band wagon effect" Kyonggi University 2019

27 Kim, H. Y., "Effects of restaurant selection attributes by foodservice consumption propensity on customers’ behavioral intentions of silver generation" Hansung University 2015

28 Kim, M. J., "Effect on guest satisfaction on hotel service quality -Moderating effect on purpose of visit on delux hotel in Seoul" Sejong University 2018

29 Kim, K. M., "Effect of impact on the satisfaction and loyalty of seafood buffet restaurant housewives of eating out consumption" Dong-eui University 2015

30 Ma, S. J., "Eating out consumption patterns of college students eating the impact of the eating out select properties:Daegu, Gyeongbuk area around" Catholic University of Daegu 2013

31 Anderson, R. E., "E-satisfaction and e-loyalty : A contingency framework" 20 (20): 123-138, 2003

32 Korea Agricultural and Fishery Food Distribution Corporation, "Domestic dessert market size"

33 Monthly Restaurant, "Dessert, outsource-deliverable desserts that catch quality, cost, and trends"

34 Oliver, R. L., "Cognitive, affective, and attribute bases of the satisfaction response" 20 (20): 418-430, 1993

35 Kim, Y. J., "Analysis of eating out consumption behavior and satisfaction for female college students" 27 : 1-26, 2010

36 Yoon, Y. S., "An examination of the effects of motivation and satisfaction on destination loyalty: A structural model" 26 (26): 45-56, 2005

37 Lee, Y. R., "A study on the structural relationship among perceived justice of service recovery, satisfaction, and loyalty in foodservice-Focused on moderating role of switching barrier" Jeju National University 2012

38 Yoon, Y. D., "A study on the effects of restaurant users'well-being awareness on their menu selection attributes, health-promotion behaviors and menu consumption tendency" Youngsan University 2018

39 Kim, M. A., "A study on the effect of dessert cafe food space on the consumer satisfaction and visiting attitudes:Centering on five senses" Kyonggi University 2020

40 Son, Y. B., "A study on the attributes and consumption behavior of foodservice makers according to foodservice consumption" Uiduk University 2018

41 Kim, M. J., "A study on purchasing orientation of cosmetics by information search types of female consumers" Seoul National University 2007

42 Howell, R. D., "A multivariate examination of a patronage model: The impact of values and life styles on shopping orientations" Akaness University 1980

43 Westbrook, R. A., "A motivation-based shopper typology" 61 (61): 78-103, 1985