Urban air mobility(UAM) is a new means of transportation that is expected to solve various problems of existing urban transportation and improve the efficiency of urban transportation. However, according to the survey, users willingness to accept is l...
Urban air mobility(UAM) is a new means of transportation that is expected to solve various problems of existing urban transportation and improve the efficiency of urban transportation. However, according to the survey, users willingness to accept is low, and user acceptance is one of the challenges facing UAM and is an important research area. In particular, trust is an essential element to receive from the public for emerging technologies, and it is necessary to persuade them that travel to UAM is safe and reliable. Therefore, this study tried to study ways to increase trust in UAM through HMI(human-machine interface) design from the perspective of passengers. Previous research has identified factors such as perceived safety, reliability, resilience, and security as important for building trust in UAM. In this study, we specifically propose an HMI design that emphasizes the resilience factor, which addresses the occurrence of turbulent weather conditions – a common challenge faced during UAM operations. To evaluate the impact of this resilience-focused design, we conducted a survey involving 44 participants, comparing those exposed to the resilience factor with a control group. As a result of the experiment, it was found that the dependent variables, Reliability on Technology, Safety, Resilience, and Trust, all had a positive effect. Through this, we would like to reveal that the HMI design, which considers factors that can increase user reliability, can have a positive effect on UAMs public acceptance.