This study attempts to examine effect relationships of the corporate image of casino corporation, allowing domestic customers, relationship quality, and relationship orientation. The purpose of establishing strategies to improve the image of casino co...
This study attempts to examine effect relationships of the corporate image of casino corporation, allowing domestic customers, relationship quality, and relationship orientation. The purpose of establishing strategies to improve the image of casino corporation by empirically verifying differences in effect relationships according to each variable and visit purpose of customers. Total 360 sheets of questionnaire were distributed and 343 sheets were collected for empirical data analysis. Results of study are the verification of hypotheses showed that corporate image would exchange a significant effect with relationship quality and relationship orientation. However, factors of giving effect and effect appeared to be different. In addition, factors of giving effect were varied according to visit purpose.