1 김칠영, "항공안전론" 항공대학교 출판부 2005
2 ICAO Annex 11, "paragraph 2.26.3" 43 : 2005
3 "The protection of safety information sources as essential building block of safety management systems" 2007
4 "Normal Operations Safety Survey (NOSS) 1st Edition"
5 Sanders, M.S, "Human Factors in Engineering and Design" McGraw-Hill 1992
6 "Human Factors in Aviation"
7 A.C Chen, "Human Error Analysis for Customer Service Quality"
8 "FINAVIA NOSS Trial Report Public Final Version"
9 FAA, "Advisory Circular 120-90"
10 "4th ICAO-IATA TEM Conference Toulouse" 2006
1 김칠영, "항공안전론" 항공대학교 출판부 2005
2 ICAO Annex 11, "paragraph 2.26.3" 43 : 2005
3 "The protection of safety information sources as essential building block of safety management systems" 2007
4 "Normal Operations Safety Survey (NOSS) 1st Edition"
5 Sanders, M.S, "Human Factors in Engineering and Design" McGraw-Hill 1992
6 "Human Factors in Aviation"
7 A.C Chen, "Human Error Analysis for Customer Service Quality"
8 "FINAVIA NOSS Trial Report Public Final Version"
9 FAA, "Advisory Circular 120-90"
10 "4th ICAO-IATA TEM Conference Toulouse" 2006
11 "3rd ICAO-IATA TEM Conference Kuala Lampur" 2005
12 "2nd ICAO Global Symposium on Threat and Error Management/Normal Operations Safety Survey (NOSS) in Air Traffic Control Was" 2007
13 "1st ICAO Global Symposium on Threat and Error Management (TEM) / Normal Operations Safety Survey (NOSS) in Air Traffic Control Luxembourg" 2005