학교조직에서 교원의 갈등원인과 해소방법분석 연구 = An Analytic Study on the Causes and Resolutions of Teachers' Conflict in Secondary School Organizations

다국어 초록 (Multilingual Abstract)

The purpose of this study is to investigate the causes, levels and resolutions of the teachers' conflict in secondary school organizations. In order to clarify the causes, the levels and the resolutions of teachers' conflict, it has been to assume the cause fields and resolution methods of conflict to be experienced by teachers' job performance on the basis of theoretical study.
On the basis of the theoretical study, questionnaires have been made, these were distributed to 500 teachers in secondary school. The collected data were processed for analysis in accordance with SPSS. The technical procedures actually applied were means, standard diviation, and Z-test or F-test.
The conclusions of this study are as follows.
Firstly, teachers have experienced highly conflict among all the fields concerned on job duty. Especially teachers have experienced highly conflict in paper work and evaluation office, guidance and counselling, and working conditions and treatment improve fields.
Secondary, all the conflict fields have shown statistically significant differences in both school and teacher features. Especially the teachers in city region have experienced higher conflict on the working conditions and treatment improve, decision-making, and communications fields than the teachers in local region, and private school teachers have experienced higher conflict on the working conditions and treatment improve, decision-working communications, and interpersonal relations fields than public school teachers, and male teachers have experienced higher conflict on all the fields than female teachers.
In age feature, the newly appointed teachers have experienced higher conflict all the fields than the mainstray teachers, and the mainstray teachers have experienced higher conflict than the senior teachers.
In major study feature, the teachers of natural science field have experienced higher conflict on all the fields than the art and physical course, and the teachers of the art and physical course have experienced higher conflict on all the fields than the teachers of humanities and social science course.
Thirdly, teachers have mainly utilized the method of collaborating style, persuading style and compromising style to resolve all the conflict fields.