Levels of the Willingness to Communicate and Communication Skills of University Students

다국어 초록 (Multilingual Abstract)

This study determines the students’ levels of willingness and preparedness to communicate, and its relationships. It attempts to determine whether there are relationships between the willingness to communicate and communication skills. The study conducted a survey using the Willingness to Communicate (WTC) and communication skills instruments. A total of 121 students who enrolled in critical thinking and communication skills classes participated in the study. At the beginning of the semester, a communication skill survey was conducted, and the WTC survey was conducted at the 8th week of the semester with the students’ permission. The data was collected online and analyzed using SPSS 27. According to the data analysis, students have low levels of communication skills and willingness to communicate. It also showed that communication skills are correlated with the willingness to communicate. The study revealed that when people have willingness to communicate, their communication skills can be improved. Willingness to communicate could be improved by classroom practice since it is in the emotional category, and students should be encouraged before they practice their communication skills. When people are willing to communicate, they can start interacting with others, and communication skills are needed for smooth interaction. Therefore, communication classes must include programs and activities that encourage students’ emotional needs, motives, and attitudes. When designing the lesson, an instructor should examine students' characteristics before the class begins. Instructional design and instructional purposes should be based on the students' characteristics.

참고문헌 (Reference)

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