NCS 기반 항공중국어 교육과정 개발에 관한 시론 = A Study on the Development of a Curriculum Based on National Competency Standards Focusing on Vocational Chinese Language for Flight Attendants

다국어 초록 (Multilingual Abstract)

This study analyzes the features and limitations of instruction in the field of Vocational Chinese Language for Flight Attendants; it also aims to develop a Vocational Chinese Language for Flight Attendants based on National Competency Standards (NCS) curriculum by conducting research on the needs of learners and people in the airline industry. Despite the recent increase in the demand for Vocational Chinese language due to the development of the tourism industry and the increase in the number of Chinese passengers, studies on the development of practical education curriculum are insufficient. This paper examines the features and limitations of current Vocational Chinese language education; it then identifies the main content of education and designs a curriculum based on a learner needs’ analysis and an industry recognition survey. The analysis found that learners and people in the industry have two different perspectives. It was found that most of the learners who attend vocational college and are majoring in airline service and tourism believe that the Chinese language is used most frequently during in-flight meal services, while most of the flight attendants agree that the Chinese language is frequently being used in urgent situations, such as medical emergencies and unexpected weather changes.
This study developed a curriculum after analyzing learners' needs and the general vocational ability in the airline services industry. Based on the results, the study designed a four-semester course for vocational college students. The results of this study are expected to provide basic data and guidelines to develop and implement an NCS-based Vocational Chinese Language for Flight Attendants curriculum in the future.

참고문헌 (Reference)

1 안서현, "호텔종사자를 위한 특수목적 중국어 교재 개발 방안 연구" 이화여자대학교 외국어교육 특수대학원 2017

2 국토교통부 항공정책실, "항공시장동향" 국토교통부 56-, 2017

3 국토교통부 항공정책실, "항공시장동향" 국토교통부 63-, 2017

4 박혜영, "항공관련학과 교과과정에 대한 교육요구도 비교분석" 한국콘텐츠학회 11 (11): 521-535, 2011

5 최현미, "특수 목적 중국어 교육 현황 및 효과적인 수업 설계에 대한 고찰 - NCS(국가직무능력표준)을 활용한 판매(면세점) 중국어 분야 중심으로" 한국중국어교육학회 (23) : 25-56, 2016

6 김지은, "직무분석기반 특수목적 영어교육 모형 개발: 동계스포츠지도자 영어교육을 중심으로" 글로벌영어교육학회 20 (20): 363-380, 2015

7 김현철, "의사소통 중심 교수법을 이용한 비즈니스 중국어 수업 모형 연구" 한국외국어교육학회 19 (19): 371-394, 2012

8 李泉, "論專門用途漢語敎學" 3 : 110-117, 2011

9 翟乃剛, "試論專門用途漢語體系的建構" 2 : 39-45, 2009

10 梁潁哲, "對外漢語敎學中的專門用途漢語敎學研究-以生活漢語爲例" 上海外國語大學 2013

11 樓益齡, "對外商務漢語的語用認知及其敎學策略" 2 : 43-47, 2010

12 齊雪帆, "基於需求分析的民航漢語敎材硏究―以《民航漢語―飛往中國的航班》爲例" 遼寧師範大學 2013

13 王靜, "基於“需要分析”的特殊目標漢語敎學設計" 5 : 55-59, 2005

14 張黎, "商務漢語敎學需求分析" 3 : 55-60, 2006

15 장안대학교 항공관광과, "NCS기반 항공관광과 교육과정개발 결과보고서" 장안대학교 2016

16 진준화, "NCS기반 전문대학 교양 중국어 교육과정 개발 모색 -동아방송예술대학교를 중심으로" 한국중국문화학회 (52) : 1-22, 2016

17 최현미, "NCS(국가직무능력표준)에 근거한 특수목적중국어 교재의 직무 적합도 분석 연구 - 판매(면세점)중국어 중심으로 -" 한국중어중문학회 (63) : 211-242, 2016

18 최경희, "NCS 기반 항공객실서비스영어교육 콘텐츠에 관한 연구" 한국영어어문교육학회 23 (23): 81-102, 2017

19 교육부, "NCS 기반 교육과정 가이드라인"

20 Hutchinson, T., "English for specific purposes" Cambridge University Press 1986

21 劉巍, "ESP理論與商務漢語課程定位" 7 : 171-173, 2010

22 Basturkmen, Helen, "Developing Courses in English for Specific Purposes" Palgrave Macmillan 2010

23 Graves. K., "Designing Language Courses: A Guide for Teachers" Heinle & Heinle Publishers 2000