In the rapid change of business environment, it is crucial that several companies with core competence cooperate together in order to deliver competitive products to the market faster. Thus a lot of companies are participating in supply chains and SCM...
In the rapid change of business environment, it is crucial that several companies with core competence cooperate together in order to deliver competitive products to the market faster. Thus a lot of companies are participating in supply chains and SCM (Supply Chain Management) become more important. To efficiently manage supply chains, the analysis of data from SCM systems is required. In this paper, we explain how to analyze SCM related data with process mining techniques. After discussing the data requirement for process mining, several process mining techniques for the data analysis are explained. To show the applicability of the techniques, we have performed a case study with a company in South Korea. The case study shows that process mining is useful tool to analyze SCM data. On specifically, an overall process, several performance measures, and social networks can be easily discovered and analyzed with the techniques.