Negative and Positive Networks and Citizenship Behaviors towards Co-workers

다국어 초록 (Multilingual Abstract)

Motivated by Labianca and Brasss revival of the importance of negative networks to understand employees behaviors, we study how employees show citizenship behavior towards their co-workers (OCB-I) when they have the co-workers at workplace who dislike them as well as the coworkers who feel friendship to them. We first suggest that employees tend not to show OCB-I as the in-degree centrality of negative networks increases, while they are willing to show OCB-I, when they have the co-workers to feel them as friends. Next, we argue that the negative impact of negative networks on OCB -I will be mitigated by the in-degree centrality of friendship network. Findings from a study of a joint-venture life insurance companys headquarters support our hypothesis. We conclude with a discussion on the theoretical contribution of our study to OCB and social networks as well as direction for future study.