심리적 임파워먼트와 혁신적 업무행동: 하위직 공무원을 중심으로 = Psychological Empowerment and Innovative Work Behavior

국문 초록 (Abstract)

본 연구는 능력주의의 원리에 따른 공공부문의 혁신과정에서 심리적 임파워먼트가 하위직공무원의 혁신적 행동에 미치는 영향력을 규명하고자 경험적 연구를 실시하였다. 분석결과 심리적 임파워먼트 변수는 전체적으로 하위직 공무원의 혁신행동에 영향을 미치는 개념으로 나타났으며, 특히 하위변수인 역할수행능력과 역할영향력의 변수가 혁신적 업무행동과 높은 영향관계를 보이는 것으로 나타났다. 또한 직무특성에 따른 분산분석결과에서도 의미있는 결과가 발견되는데 남성이 여성보다 임파워먼트의 수준이 높게 나타났으며, 직급에서도 임파워먼트의 차이가 발견되었다. 이러한 연구결과는 공공부문의 효율적 인적자원관리측면에서 하위직공무원들의 심리적 임파워먼트를 증진시키기 위한 제도적 장치가 마련되어야 할 것으로 보이며, 공공부문의 혁신과정에서 하위직공무원들의 심리적 임파워먼트와 혁신적 업무행동 간의 관계를 설명하는데 있어 이론적 기여를 할 것으로 보인다.

다국어 초록 (Multilingual Abstract)

This study is to analyze the impact of `psychological empowerment` on public servant`s `innovative work behavior` in the process of organization innovation, based on merit system. Major finding is that psychological empowerment variables-Competence and Impact-innovative work behavior among important variables. An variance analysis of psychological empowerment among public officers reveals that male public servants have more empowerment in their work than their female colleagues. These result give some efficiency human resources management in the public sector that proper and contribute to the theory of comprehensive `psychological empowerment` in the public sector. Results of this study might contribute to describing the influence of `psychological empowerment` on public servant`s innovative work behavior in process of organization innovation, based on merit system.

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