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8 Muhammad Ilham PAKAWARU, "The Relationship of Corporate Social Responsibility (CSR) Disclosure and Earnings Management: Evidence from Indonesia" 한국유통과학회 8 (8): 903-909, 2021
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1 Richard L. Oliver, "Whence Consumer Loyalty?" SAGE Publications 63 (63): 33-44, 1999
2 Jaishankar Ganesh, "Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers" SAGE Publications 64 (64): 65-87, 2000
3 Archie B. Carroll, "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders" Elsevier BV 34 (34): 39-48, 1991
4 Mohr, L. A., "The effects of corporate social responsibility and price on consumer responses" 39 (39): 121-147, 2005
5 Tung Anh TRAN, "The Roles of Health Consciousness and Service Quality toward Customer Purchase Decision" 한국유통과학회 7 (7): 345-351, 2020
6 Jay M. Handelman, "The Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment" SAGE Publications 63 (63): 33-48, 1999
7 S. Sen, "The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment" Springer Science and Business Media LLC 34 (34): 158-166, 2006
8 Muhammad Ilham PAKAWARU, "The Relationship of Corporate Social Responsibility (CSR) Disclosure and Earnings Management: Evidence from Indonesia" 한국유통과학회 8 (8): 903-909, 2021
9 Dane K. Peterson, "The Relationship between Perceptions of Corporate Citizenship and Organizational Commitment" SAGE Publications 43 (43): 296-319, 2004
10 Tom J. Brown, "The Company and the Product: Corporate Associations and Consumer Product Responses" SAGE Publications 61 (61): 68-84, 1997
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18 Boas Shamir, "Meaning, Self and Motivation in Organizations" SAGE Publications 12 (12): 405-424, 1991
19 Ida E. Berger, "Increasing Environmental Sensitivity via Workplace Experiences" SAGE Publications 14 (14): 205-215, 1995
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24 Bhattacharya, C. B., "Doing better at doing good : When, why, and how consumers respond to corporate social initiatives" 47 (47): 9-24, 2004
25 Michael Riketta, "Does Social Desirability Inflate the Correlation between Self-Esteem and Anxiety?" SAGE Publications 94 (94): 1232-1234, 2004
26 Sankar Sen, "Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility" SAGE Publications 38 (38): 225-243, 2001
27 Arjun Chaudhuri, "Does Brand Loyalty Mediate Brand Equity Outcomes?" Informa UK Limited 7 (7): 136-146, 1999
28 LOIS A. MOHR, "Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior" Wiley 35 (35): 45-72, 2001
29 Don E Schultz, "Customer/Brand Loyalty in an Interactive Marketplace" WARC Limited 40 (40): 41-52, 2000
30 Peggy Simcic Brønn, "Corporate social responsibility and cause-related marketing: an overview" Informa UK Limited 20 (20): 207-222, 2001
31 Isabelle Maignan, "Corporate Social Responsibility and Marketing: An Integrative Framework" Springer Science and Business Media LLC 32 (32): 3-19, 2004
32 C.B. Bhattacharya, "Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies" SAGE Publications 67 (67): 76-88, 2003
33 Sen, S., "Consumer-Company Identification : A Framework for Understanding Consumers¿Relationships with Companies" 67 (67): 76-88, 2003
34 Engel, J. F., "Consumer behavior" The Dryden Press 1982
35 Richard L. Gorsuch, "Common Factor Analysis versus Component Analysis: Some Well and Little Known Facts" Informa UK Limited 25 (25): 33-39, 1990
36 Jannati TANGNGISALU, "CSR and Firm Reputation from Employee Perspective" 한국유통과학회 7 (7): 171-182, 2020
37 Jung Wan LEE, "CSR Impact on the Firm Market Value: Evidence from Tour and Travel Companies Listed on Chinese Stock Markets" 한국유통과학회 7 (7): 159-167, 2020
38 Scott R. Swanson, "Arts Patronage: A Social Identity Perspective" Informa UK Limited 14 (14): 125-138, 2006
39 Michael Ahearne, "Antecedents and Consequences of Customer-Company Identification: Expanding the Role of Relationship Marketing." American Psychological Association (APA) 90 (90): 574-585, 2005
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