1 최병호, "호텔종사원의 조직침묵이 이직의도에 미치는 영향: 팀-구성원 교환관계의 조절효과를 중심으로" 관광경영학회 22 (22): 393-417, 2018
2 류중삼, "호텔종사원의 조직 침묵이 이직의도에 미치는 영향 : 개인-조직 적합성의 조절효과를 중심으로" 한국관광산업학회 40 (40): 165-184, 2015
3 윤영일, "호텔종사원의 감정노동이 반생산적과업행동(CWB)과 이직의도에 미치는 영향: 사회적 지원의 조절효과" 관광경영학회 20 (20): 39-61, 2016
4 김형민, "호텔 조직문화가 조직침묵에 미치는 영향 : 조직기반 자아존중감의 조절효과" 한국호텔외식관광경영학회 28 (28): 205-224, 2019
5 민소라, "항공사의 위계적 조직문화가 조직의 분위기, 서비스지향성 및 이직의도에 미치는 영향" 한국관광진흥학회 8 (8): 37-57, 2020
6 송혜진, "항공사 객실승무원의 조직정치 지각이 침묵행동, 조직몰입, 이직의도에 미치는 영향" 한국관광산업학회 41 (41): 39-64, 2016
7 이명숙, "팀원이 지각한 조직정치가 조직침묵과 이직의도에 미치는 영향: 항공사 객실승무원을 중심으로" 관광경영학회 20 (20): 63-81, 2016
8 권혁기, "진성리더십과 상사에 대한 신뢰, 조직침묵, 이직의도, 반생산적 과업행동 간의 구조적 관계에 관한 연구" 한국산업정보학회 22 (22): 131-147, 2017
9 최석봉, "조직문화유형, 학습지향성 및 조직구성원의 혁신성 간의 관계: 조직지원인식의 조절효과" 한국산업경제학회 24 (24): 3631-3653, 2011
10 강희경, "조직문화가 기업의 경쟁력에 미치는 영향" 한국전문경영인학회 20 (20): 105-128, 2017
11 곽상태, "위계문화가 임파워먼트 및 조직유효성에 미치는 영향에 관한 실증연구 - 건설산업 중심으로 -" 한국디지털정책학회 14 (14): 115-126, 2016
12 신형철, "외식종사원의 공감능력과 자기효능감, 고객지향성 간의 관계연구" 관광경영학회 23 (23): 107-124, 2019
13 김장익, "외식업 분야에서 상사의 비인격적 감독, 사회적 지지, 조직침묵, 이직의도간의 영향관계" 한국관광산업학회 42 (42): 69-86, 2017
14 김영중, "외식산업 종사원의 조직침묵과 반생산적 과업행동 및 이직의도에 관한 연구 - 고용형태의 조절효과 검증 -" 한국관광학회 41 (41): 25-39, 2017
15 김영중, "외식산업 조리종사원의 직장 내 괴롭힘이 조직침묵, 반생산적 행동 및 이직의도에 미치는 영향: 성별과 고용형태의 조절효과 검증" (사)한국조리학회 23 (23): 15-28, 2017
16 최철수, "여행사 종사원의 상사특성이 조직침묵, 직무만족, 조직몰입에 미치는 영향" 관광경영학회 18 (18): 353-370, 2014
17 김태희, "스포츠경영 업무 종사자들의 경력정체가 직무몰입과 조직몰입, 그리고 반생산적 과업행동에 미치는 영향" 한국체육학회 48 (48): 335-346, 2009
18 정주연, "서비스 기업의 위계적 조직문화가 서비스 지향성에 미치는 영향" 한국서비스경영학회 20 (20): 77-102, 2019
19 최철수, "상사의 비인격적 감독과 여행사 종사원의 직무만족, 조직침묵, 이직의도와의 영향관계" 관광경영학회 20 (20): 541-560, 2016
20 최경환, "대한체육회 가맹 경기단체의 조직 내 커뮤니케이션 만족과 위계적 조직문화가 조직유효성에 미치는 영향" 서울대학교 대학원 2016
21 박정우, "공기업 직원들의 조직문화 및 직무스트레스가 이직의도에 미치는 영향 : 직급별 차이를 중심으로" 한국상업교육학회 33 (33): 157-173, 2019
22 최경근, "골프장 종사자의 감정부조화가 반생산적 과업행동에 미치는 영향: 조절초점 및 공감적 요소의 조절효과" 한국스포츠산업경영학회 19 (19): 15-30, 2014
23 김영국, "고객 무례함으로 인한 서비스종사원의 감정부조화와 반생산적 업무행동 (CWB)" 관광경영학회 24 (24): 1-16, 2020
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