국제기업의 역 물류 실행 결정요인과 성과에 관한 연구 = A Study on Internal and External Factors Affecting Reverse Logistics Implementation of International Firms

다국어 초록 (Multilingual Abstract)

Purpose-This paper aims to analyze decisive factors which facilitate the greater implementation of reverse logistics and how the successive reverse logistics implementation can help firms to improve organizational performance. This paper also examines whether reverse logistics plays a mediating role between internal and external factors and firm performance.
Design/methodology/approach-This study collected survey data from international logistics companies which implement reverse logistics. This study analyzed the hypothesized relationship between internal/external factors, reverse logistics implementation and firm performance empirically using regression analysis.
Findings-The results showed that the information technology, the quality and quantity in the reverse logistics network had a positive effect on the reverse logistics implementation. The mediating effect of reverse logistics implementation between internal/external factors and firm performance has also been showed. The findings of this study may ensure that there are positive associations between internal/external factors in the company, reverse logistics implementation and the performance of the company.
Research implications or Originality-This result may provide meaningful practical implications to logistics managers by highlighting the importance of effective reverse logistics implementation in improving a company’s performance.

참고문헌 (Reference)

1 박종삼, "물류기업 관리자의 변혁적 리더십과 관계차원이 사업지향성과 부하직원의 업무성과에 미치는 영향" 한국물류학회 22 (22): 195-227, 2012

2 윤영수, "단일 및 복수단계 역물류 네트워크 비교: 유전알고리즘 접근법" 한국무역연구원 10 (10): 597-624, 2014

3 Hoornweg, D., "What a Waste: A Global Review of Solid Waste Management"

4 Dehining, B., "The Value Relevance of Announcements of Transformational Information Technology Investments" 27 (27): 637-656, 2003

5 Richey, R. G., "The Role of Resource Commitment and Innovation in Reverse Logistics Performance" 35 (35): 233-257, 2005

6 Baron, R. M., "The Moderator-mediator Variable Distinction in Social Psychological Research : Conceptual, Strategic, and Statistical Considerations" 51 (51): 1173-1182, 1986

7 Ye, F., "The Impact of Institutional Pressures, Top Managers’Posture and Reverse Logistics on Performance-Evidence from China" 143 (143): 132-143, 2013

8 Ahmad, S., "The Impact of Human Resource Management Practices on Operational Performance : Recognizing Country and Industry Differences" 21 (21): 19-43, 2003

9 Kim, Chang-Bong, "The Effect of Information and Packaging Activities on the Performance of Reverse Logistics in the Reverse Logistics Process of Korean Export-Import Companies" 21 (21): 229-249, 2011

10 Huo, B., "The Effect of High-involvement Human Resource Management Practices on Supply Chain Integration" 45 (45): 716-746, 2015

11 Liz, R., "The Benefits of Reverse Logistics : The Case of the Manchester Royal Infirmary Pharmacy" 5 (5): 226-234, 2000

12 Rungtusanatham, M., "Supply-chain Linkages and Operational Performance : A Resource-based-view Perspective" 23 (23): 1084-1099, 2003

13 Choi, T. Y., "Structural Embeddedness and Supplier Management : A Network Perspective" 44 (44): 5-13, 2008

14 Koka, B. R., "Strategic Alliances as Social Capital : A Multidimensional View" 23 (23): 795-816, 2002

15 Su, S. L., "Salient Task Environment, Reverse Logistics and Performance" 45 (45): 979-1006, 2015

16 Melville, N., "Review : Information Technology and Organizational Performance : An Integrative Model of IT Business Value" 28 (28): 283-322, 2004

17 Álvarez-Gil, M. J., "Reverse Logistics, Stakeholders’Influence, Organizational Slack, and Managers’ Posture" 60 (60): 463-473, 2007

18 Kwok Hung, L., "Reverse Logistics in the Electronic Industry of China : A Case Study" 14 (14): 447-465, 2009

19 Paquette, L., "Reverse Logistics and the Creation of Reverse Flows for the Mobile Phone Industry" Aarhus School of Business 2009

20 Daugherty, P. J., "Reverse Logistics : The Relationship Between Resource Commitment and Program Performance" 22 (22): 107-123, 2001

21 Daugherty, P. J., "Reverse Logistics : Superior Performance through Focused Resource Commitments to Information Technology" 41 (41): 77-92, 2005

22 Carter, C. R., "Reverse Logistics : A Review of The Literature and Framwork for Future Investigation" 19 (19): 85-102, 1998

23 Morgan, T. R., "Resource Commitment and Sustainability : A Reverse Logistics Performance Process Model" 48 (48): 164-182, 2018

24 Shou, Y., "Relational Resources and Performance of Chinese Third-party Logistics Providers : The Mediating Role of Innovation Capability" 47 (47): 864-883, 2017

25 Alberto, B. M., "Organisational Incentive Plans in Spanish Manufacturing Industry" 31 (31): 128-142, 2002

26 Rogers, D. S., "Modeling and Analysis of Reverse Logistics" 33 (33): 107-117, 2012

27 Swierczek, A., "Manufacturer Structural Embeddedness and the Network Rent : The Intervening Role of Relational Embeddedness in the Triadic Supply Chains" 24 (24): 334-354, 2019

28 Stock, J., "Managing Product Returns for Competitive Advantage" 48 (48): 57-62, 2006

29 Lee Eon-Seong, "Knowledge Management in Freight Forwarding as a Logistics Intermediator : Model and Effectiveness" 16 (16): 488-497, 2018

30 Festus, O. O., "Information Sharing and Collaboration Practices in Reverse Logistics" 15 (15): 454-462, 2010

31 García-Sánchez, E., "How Do Technological Skills Improve Reverse Logistics? The Moderating Role of Top Management Support in Information Technology Use and Innovativeness" 11 (11): 58-, 2018

32 O’Brien, M., "Growth in Ecommerce Returns will Drive Facilities Demand"

33 Li, Y., "From Employee-experienced High-involvement Work System to Innovation : An Emergence-based Human Resource Management Framework" 61 (61): 2000-2019, 2018

34 Barney, J., "Firm Resources and Sustained Competitive Advantage" 17 (17): 99-120, 1991

35 Ho, G. T. S., "Factors Influencing Implementation of Reverse Logistics : A Survey among Hong Kong Businesses" 16 (16): 29-46, 2012

36 Andersen, P. H., "Emotions, Trust and Relationship Development in Business Relationships : A Conceptual Model for Buyer-Seller Dyads" 35 (35): 522-535, 2006

37 Morgan, T. R., "Developing a Reverse Logistics Competency : The Influence of Collaboration and Information Technology" 46 (46): 293-315, 2016

38 Bang, Ho-Yeol, "Determinants and Performance of Local Business Adaptation" 11 (11): 99-132, 2006

39 Flygansvaer, B. A., "Coordinated Action in Reverse Distribution Systems" 38 (38): 5-20, 2007

40 Gnyawali, D. R., "Cooperative Networks and Competitive Dynamics : A Structural Embeddedness Perspective" 26 (26): 431-445, 2001

41 Laribi, L., "Barriers Analysis for Reverse Logistics Adoption in Tunisian Enterprises" 2016

42 Rogers, D. S., "An Examination of Reverse Logistics Practices" 22 (22): 129-148, 2001

43 김정희, "AHP를 이용한 역물류 성과측정 연구" 한국물류학회 28 (28): 49-61, 2018