- Abstract
- I. Introduction
- II. Literature Review
- III. Methodology
- IV. Results
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https://www.riss.kr/link?id=A103542459
Yin, Qi (경희대) ; Kwon, Sun-Ju(권선주) ; Shin, Hong-Chul(신홍철)
2017
English
323
KCI등재
학술저널
57-73(17쪽)
1
0
상세조회0
다운로드목차 (Table of Contents)
참고문헌 (Reference)
1 조세영, "외국인 관광 게스트하우스의 입지 특성: 서울시 마포구를 사례로" 한국지리학회 2 (2): 183-197, 2013
2 조방현, "골프연습장 이용자의 서비스 만족이 재구매에 미치는 영향" 한국체육학회 43 (43): 179-188, 2004
3 Sheth, J. N., "Why we buy what we buy : A theory of consumption values" 22 (22): 159-170, 1991
4 Lewis, R. C., "The marketing aspects of service quality" 65 (65): 99-107, 1983
5 Teas, R. K., "The effects of extrinsic product cues on consumers’ perceptions of quality, sacrifice, and value" 28 (28): 278-290, 2000
6 Holbrook, M. B., "The Nature of Customer Value: An Axiology of Services in the Consumption Experience in Service Quality: New Directions in Theory and Practice" Sage Publications 21-71, 1994
7 Li, X., "Service is power: exploring service quality in Hotel's business, Yunnan, China" 5 (5): 35-48, 2012
8 Oliver, R., "Satisfaction: A Behavioral Perspective on the Consumer" McGraw-Hill 1997
9 Parasuraman, A., "SERVQUAL: A Multiple0Item Scale for Measuring Consumer Perceptions of Service Quality" (Spring) : 12-40, 1988
10 Vogt, W. P., "SAGE Quantitative Research Methods" Sage 2011
1 조세영, "외국인 관광 게스트하우스의 입지 특성: 서울시 마포구를 사례로" 한국지리학회 2 (2): 183-197, 2013
2 조방현, "골프연습장 이용자의 서비스 만족이 재구매에 미치는 영향" 한국체육학회 43 (43): 179-188, 2004
3 Sheth, J. N., "Why we buy what we buy : A theory of consumption values" 22 (22): 159-170, 1991
4 Lewis, R. C., "The marketing aspects of service quality" 65 (65): 99-107, 1983
5 Teas, R. K., "The effects of extrinsic product cues on consumers’ perceptions of quality, sacrifice, and value" 28 (28): 278-290, 2000
6 Holbrook, M. B., "The Nature of Customer Value: An Axiology of Services in the Consumption Experience in Service Quality: New Directions in Theory and Practice" Sage Publications 21-71, 1994
7 Li, X., "Service is power: exploring service quality in Hotel's business, Yunnan, China" 5 (5): 35-48, 2012
8 Oliver, R., "Satisfaction: A Behavioral Perspective on the Consumer" McGraw-Hill 1997
9 Parasuraman, A., "SERVQUAL: A Multiple0Item Scale for Measuring Consumer Perceptions of Service Quality" (Spring) : 12-40, 1988
10 Vogt, W. P., "SAGE Quantitative Research Methods" Sage 2011
11 Garvin, D. A., "Quality on the line" 61 (61): 64-75, 1983
12 Chen, T. Y., "Price, brand cues, and banking customer value" 23 (23): 273-291, 2005
13 Patterson, P. G., "Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business-to-business, services context: an empirical examination" 8 (8): 414-434, 1997
14 Bou-Llusar, J. C., "Measuring the relationship between firm perceived quality and customer satisfaction and its influence on purchase intentions" 12 (12): 719-734, 2001
15 Omar, N., "Investigating the structural relationship between loyalty program service quality, satisfaction and loyalty for retail loyalty programs : evidence from Malaysia" 17 (17): 33-50, 2013
16 Brown, T. J., "Improving the measurement of service quality" 69 (69): 127-139, 1993
17 Wang, E. S. T., "Impact of multiple perceived value on consumers'brand preference and purchase intention : a case of snack foods" 16 (16): 386-397, 2010
18 Gross, I., "Evolution in customer value: the gross perspective, Customer value: moving forward–back to basics" ISBM 1997
19 Woodruff, R. B., "Customer value : The next source for competitive edge" 25 (25): 139-153, 1997
20 McDougall, G. H., "Customer satisfaction with services : putting perceived value into the equation" 14 (14): 392-410, 2000
21 Wang, Y., "Cultural perspectives : Chinese perceptions of UK hotel service quality, International Journal of Culture" 2 (2): 312-329, 2008
22 Zeithaml, V. A, "Consumer perceptions of price, quality and value : A means – end model and synthesis of evidence" 52 (52): 2-22, 1988
23 Sweeney, J., "Consumer perceived value : The development of a multiple item scale" 77 (77): 203-220, 2001
24 Valdani, E., "Cliente & Service Management" Egea 2009
25 Jo, W., "Behavioral intentions of international visitors to the Korean hanok guest houses : Quality, value and satisfaction" 47 : 83-86, 2014
26 Cronin, J. J., "Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments" 76 (76): 193-218, 2000
27 Briggs, S., "Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector" 28 (28): 1006-1019, 2007
28 Grönroos, C., "An applied service marketing theory" 16 (16): 30-41, 1982
29 Kumar, B., "An Assessment of Service Quality of Hotel Industry" 4 (4): 13-30, 2011
30 Holbrook, M. B., "Age, sex, and attitude toward the past as predictors of consumers’ aesthetic tastes for cultural products" 31 : 412-422, 1994
31 Park, E. J., "A structural model of fashion-oriented impulse buying behavior" 10 (10): 433-446, 2006
32 Erto, P., "A probabilistic approach to measure hotel service quality" 13 (13): 165-174, 2002
33 Bolton, R. N., "A longitudinal analysis of the impact of service changes on customer attitudes" 55 (55): 1-9, 1991
34 Larsen, D., "A guide map to the terrain of gift value" 18 (18): 889-906, 2001
35 Parasuraman A, "A Conceptual Model of Service Quality and Its Implications for Future Research" 49 : 41-50, 1985
관광기업의 협력형 경쟁이 경쟁전략 및 경영성과에 미치는 영향
환대산업전공학생들의 인턴십 만족도가 직업예상만족도와 직업선택의도에 미치는 영향
학술지 이력
연월일 | 이력구분 | 이력상세 | 등재구분 |
---|---|---|---|
2026 | 평가예정 | 재인증평가 신청대상 (재인증) | |
2020-01-01 | 평가 | 등재학술지 유지 (재인증) | |
2017-01-01 | 평가 | 등재학술지 유지 (계속평가) | |
2013-05-14 | 학술지명변경 | 한글명 : 관광·레저연구 -> 관광레저연구 | |
2013-05-14 | 학회명변경 | 한글명 : 한국관광.레저학회 -> (사)한국관광레저학회 | |
2013-01-01 | 평가 | 등재학술지 유지 (등재유지) | |
2010-01-01 | 평가 | 등재학술지 유지 (등재유지) | |
2008-01-01 | 평가 | 등재학술지 유지 (등재유지) | |
2005-01-01 | 평가 | 등재학술지 선정 (등재후보2차) | |
2004-01-01 | 평가 | 등재후보 1차 PASS (등재후보1차) | |
2002-01-01 | 평가 | 등재후보학술지 선정 (신규평가) |
학술지 인용정보
기준연도 | WOS-KCI 통합IF(2년) | KCIF(2년) | KCIF(3년) |
---|---|---|---|
2016 | 1.51 | 1.51 | 1.63 |
KCIF(4년) | KCIF(5년) | 중심성지수(3년) | 즉시성지수 |
1.77 | 1.72 | 1.845 | 0.36 |