총체적 질 관리(TQM)의 특성과 학교조직효과성과의 구성변인 비교 연구 = A study of the major aspects of Total Quality Management and comparison to component variables related to school organizational effectiveness

다국어 초록 (Multilingual Abstract)

Total Quality Management(TQM) can be used practically as a strategic competitive method in the field of school administration as well as business administration. Thus TQM is being become a new trends of management strategy in school administration recently.
In these points, the purposes of this study are to search the major aspects of TQM, and to investigate component variables between school organizational effectiveness and TQM by comparison to effectiveness and quality.
This study comes out that major common variables between effectiveness and TQM have principal's leadership, total involvement, school climates, curriculum management, teacher's expectation, customer satisfaction, empowerment, professional development, communication and shared information, continuous quality improvement. Especially, Principal's leadership and total involvement are critical common variables between effectiveness and TQM, and to secure effectiveness and quality of schooling.
Thus, To investigate relationships among component variables related to school organizational effectiveness and TQM is very useful to understand the theoretic frame of schooling, and to build the integrated model of theoretical aspects for schooling.

목차 (Table of Contents)

• Ⅰ. 서론
• Ⅱ. 총체적 질 관리의 개념과 특성
• Ⅲ. 총체적 질 관리의 구성 변인 분석
• Ⅳ. 학교조직효과성의 구성 변인 분석
• Ⅴ. 총체적 질 관리와 조직효과성의 구성변인 비교
• Ⅵ. 결론
• 참고문헌
• Abstract