1 이미숙, "정보시스템성공모델(ISSM)에 기초한 이러닝 품질, 학습자 만족, 전자구전행동 연구: 직장인과 비직장인 학습자 비교" 한국경영교육학회 33 (33): 1-21, 2018
2 박명숙, "온라인 음악교육에서 이러닝 품질이 학습성과에 미치는 영향 연구" 한국음악교육공학회 (28) : 1-15, 2016
3 이경희, "대학생의 학업적 자기효능감, 학습동기, 수업만족도와 학업성취도 간의 관계에 관한 연구" 한국성인교육학회 17 (17): 33-57, 2014
4 이종연, "대학 이러닝과 연계된 모바일러닝에서 시스템, 정보 및 서비스 품질이 학습자 만족도에 미치는 영향력 분석" 한국교육공학회 29 (29): 209-240, 2013
5 하영유, "뉴노멀 시대 미술교육의 뉴노멀 탐색 미적 경험의 재발견과 비주얼 저널 실행" 한국조형교육학회 76 : 165-192, 2020
6 김은희, "e-러닝에서 다차원적 자기효능감이 학습만족, 학습전이에 미치는 영향-고객센터 종사자 중심으로" 사단법인 아시아문화학술원 8 (8): 51-68, 2017
7 Yuksel Ekinci, "The validation of the generic service quality dimensions: an alternative approach" Elsevier BV 8 (8): 311-324, 2001
8 C. Hodges, "The difference between emergency remote teaching and online learning" 27 : 2020
9 Wunong Zhang, "Suspending Classes Without Stopping Learning: China’s Education Emergency Management Policy in the COVID-19 Outbreak" MDPI AG 13 (13): 55-, 2020
10 Halil Nadiri, "Students' perceptions of service quality in higher education" Informa UK Limited 20 (20): 523-535, 2009
1 이미숙, "정보시스템성공모델(ISSM)에 기초한 이러닝 품질, 학습자 만족, 전자구전행동 연구: 직장인과 비직장인 학습자 비교" 한국경영교육학회 33 (33): 1-21, 2018
2 박명숙, "온라인 음악교육에서 이러닝 품질이 학습성과에 미치는 영향 연구" 한국음악교육공학회 (28) : 1-15, 2016
3 이경희, "대학생의 학업적 자기효능감, 학습동기, 수업만족도와 학업성취도 간의 관계에 관한 연구" 한국성인교육학회 17 (17): 33-57, 2014
4 이종연, "대학 이러닝과 연계된 모바일러닝에서 시스템, 정보 및 서비스 품질이 학습자 만족도에 미치는 영향력 분석" 한국교육공학회 29 (29): 209-240, 2013
5 하영유, "뉴노멀 시대 미술교육의 뉴노멀 탐색 미적 경험의 재발견과 비주얼 저널 실행" 한국조형교육학회 76 : 165-192, 2020
6 김은희, "e-러닝에서 다차원적 자기효능감이 학습만족, 학습전이에 미치는 영향-고객센터 종사자 중심으로" 사단법인 아시아문화학술원 8 (8): 51-68, 2017
7 Yuksel Ekinci, "The validation of the generic service quality dimensions: an alternative approach" Elsevier BV 8 (8): 311-324, 2001
8 C. Hodges, "The difference between emergency remote teaching and online learning" 27 : 2020
9 Wunong Zhang, "Suspending Classes Without Stopping Learning: China’s Education Emergency Management Policy in the COVID-19 Outbreak" MDPI AG 13 (13): 55-, 2020
10 Halil Nadiri, "Students' perceptions of service quality in higher education" Informa UK Limited 20 (20): 523-535, 2009
11 M. K. Brady, "Some new thoughts on conceptualizing perceived service quality : A hierarchical approach" 65 (65): 34-39, 2001
12 A. Bandura, "Social foundation of thought and action: A social cognitive theory" Prentice-Hall 1986
13 Albert Bandura, "Self-efficacy: Toward a unifying theory of behavioral change." American Psychological Association (APA) 84 (84): 191-215, 1977
14 Marko Teräs, "Post-Covid-19 Education and Education Technology ‘Solutionism’: a Seller’s Market" Springer Science and Business Media LLC 2 (2): 863-878, 2020
15 G. Cuaton, "Philippine higher education institutions in the time of COVID-19 pandemic" 12 (12): 61-70, 2020
16 María-Jesús Martínez-Argüelles, "Perceived Service Quality and Student Loyalty in an Online University" Athabasca University Press 17 (17): 2016
17 Namin Shin, "Online learner’s ‘flow’ experience: an empirical study" Wiley 37 (37): 705-720, 2006
18 Yi-Shun Wang, "Measuring e-learning systems success in an organizational context: Scale development and validation" Elsevier BV 23 (23): 1792-1808, 2007
19 Hsiu-Fen Lin, "Measuring Online Learning Systems Success: Applying the Updated DeLone and McLean Model" Mary Ann Liebert Inc 10 (10): 817-820, 2007
20 John Lawrence, "Implementing Total Quality Management in the Classroom by Means of Student Satisfaction Guarantees" Informa UK Limited 15 (15): 235-254, 2010
21 Charu Saxena, "Examining the Moderating Effect of Perceived Benefits of Maintaining Social Distance on E-learning Quality During COVID-19 Pandemic" SAGE Publications 49 (49): 532-554, 2021
22 J. C. Richardson, "Examining socialpresence in online courses in relation to students'perceived learning and satisfaction" 7 (7): 68-88, 2003
23 M. G. Moore, "Distances education: A systems views" Belmont 1996
24 M. Ribble, "Digital citizenship in schools: Nine elements all students should know" International Society for Technology in Education 2015
25 H. Baber, "Determinants of students’ perceived learning outcome and satisfaction in online learning during the pandemic of COVID-19" 7 (7): 285-292, 2020
26 M. D. Dixson, "Creating effective student engagement in online courses : What do students find engaging?" 10 (10): 1-13, 2020
27 Mimi Bong, "Academic self-concept and self-efficacy: How different are they really?" Springer Science and Business Media LLC 15 (15): 1-40, 2003
28 T. Daradoumis, "A review on massive e-learning (MOOC) design, delivery and assessment" 208-213, 2013
29 A. Bozkurt, "A global outlook to the interruption of education due to COVID-19 pandemic : Navigating in a time of uncertainty and crisis" 15 (15): 1-126, 2020