미용종사자의 직무스트레스가 조직유효성에 미치는 영향과 조직몰입의 조절효과 = The Effect of Beauty Workers' Job Stress on Organizational Effectiveness and the Moderating Effect of Organizational Commitment

다국어 초록 (Multilingual Abstract)

The purpose of the current study was to understand the effect of beauty workers’ job stress on organizational effectiveness and to examine the moderating effect of organizational commitment on job stress and organizational effectiveness. Participants included 303 beauty workers in Busan, Korea who were administered a questionnaire regarding job stress, job satisfaction, turnover intention, and organizational commitment. Data were coded and cleaned prior to analysis using SPSS. The results indicate that job stress had a significant effect on organizational effectiveness, suggesting that stress management for beauty industry workers is an important factor to be addressed for improved organizational effectiveness. A regression analysis was conducted to examine whether job stress that affects organizational effectiveness was moderated by organizational commitment. Results found that there was a significant relationship between job stress and organizational commitment, suggesting that organizational commitment moderates the relationships between job stress, job satisfaction, and turnover intention. Given the current findings, organization management plans that can relieve job stress and promote organizational commitment of employees should be constructed to enhance job satisfaction, reduce employee turnover, and improve systems and personnel, thereby improving business performance.