교정환자의 치과의료서비스 만족도에 영향을 미치는 요인 = Factors Affecting the Satisfaction Level of Orthodontic Patients with Dental Service

참고문헌 (Reference)

1 김진이, "청소년기 교정환자의 치료 협조도와 연관된 요소에 관한 연구" 대한치과교정학회 34 (34): 177-188, 2004

2 김은옥, "일부병원 외래환자의 병원 선택 동기, 병원 만족도와 재이용 의도에 관한 연구" 병원간호사회 10 (10): 145-159, 2004

3 이규선, "의료서비스가 치과의료기관 선택에 미치는 영향 조사" 한국치위생과학회 8 (8): 51-56, 2008

4 이정섭, "브라켓 제거에 따른 입술과 주위 연조직의 변화" 대한치과교정학회 37 (37): 125-136, 2007

5 Choi HS, "The impact of perceived quality and value for hospital services on customer satisfaction" Master's Thesis of Graduate School of Inje University 2004

6 Hong, HS, "The effects of the quality of the dental care services by dental hygienist on the patient’s satisfaction, reuse, and invitation intention" Master’s Thesis of Graduate School of Dankuk University 2005

7 Foster TD, "The assessment of occlusal features for public health planning purposes" 69 (69): 83-90, 1976

8 Kim JS, "Satisfaction with dental care in orthodontic patients" Master's Thesis of Graduate School of Wonkwang University 2004

9 Chang SW, "Patient-oriented hospital management. a new way of thinking for hospital managers" Korea medicine, Seoul 1995

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11 Kim BJ, "Determinants of patient satisfaction level with medical service by oriental hospital" Master’s Thesis of Graduate School of Kyungsan University 1995

12 Jung SY, "Comparison of orthodontia patients' choice and satisfaction at different type of dental hospital" Master's Thesis of Graduate School of Korea University 2005

13 성미경, "Analysis of Factors affecting the Patient's Service Satisfaction in Kimhae Dental Hospital" 한국치위생과학회 8 (8): 215-224, 2008

14 Jeong CY, "An empirical study on factors affecting satisfaction of customers in hospital" 15 (15): 31-50, 2000

15 Yu YH, "A study on the satisfaction of medical service in university hospital" Master’s Thesis of Graduate School of Chosun University 2000

16 Nam JR, "A study on the patient’s perception of orthodontic treatment" Master’s Thesis of Graduate School of Chosun University 2003

17 Lee SH, "A study on the patient satisfaction survey at the general hospitals in korea" 5 (5): 42-57, 1998

18 Kim MY, "A study on the gratification of the patient in the dental hospital" Doctor’s Thesis of Graduate School of Yonsei University 2007

19 Han SJ, "A study on the elements of patient’s satisfactory in service of dental facility" Master’s Thesis of Graduate School of Dankook University 1999

20 Jin SH, "A study of the factors influencing on the dental service satisfaction" Master's Thesis of Graduate School of Kyungsan University 2002

21 이혜진, "35% hydrogen peroxide gel의 미백효과 및 법랑질의 변화" 한국치위생과학회 8 (8): 255-260, 2008