1 정경숙, "콜센터에서 감정표현규범에 따른 상담사의 감정노동이 감정부조화, 감정소진, 이직의도에 미치는 영향" 대한경영학회 28 (28): 529-551, 2015
2 이인석, "고객센터 상담원의 이직의도 철회에 영향을 미치는 요인 연구" 한국디지털정책학회 18 (18): 333-342, 2020
3 Lovibond PF, "The structure of negative emotional states : comparison of the Depression Anxiety Stress Scales(DASS)with the Beck Depression and Anxiety Inventories" 33 (33): 335-343, 1995
4 Profis M, "The influence of healthcare workers'occupation on health promoting lifestyle profile" 54 (54): 439-447, 2016
5 Walker SN, "The health-promoting lifestyle profile : development and psychometric characteristics" 36 : 76-81, 1987
6 Walker SN, "The health-promoting lifestyle profile : development and psychometric characteristics" 36 (36): 76-81, 1987
7 Melnyk BM, "Relationships among work stress, job satisfaction, mental health, and healthy lifestyle behaviors in new graduate nurses attending the nurse athlete program : a call to action for nursing leaders" 37 (37): 278-285, 2013
8 Sam-Chul Shin, "Relationship Between Occupational Stress and Turnover Intention Among Call Center Counselors" The Korea Academia-Industrial Cooperation Society 16 (16): 1318-1327, 2015
9 Shen HC, "Occupational stress in nurses in psychiatric institutions in Taiwan" 47 (47): 218-225, 2005
10 Kurnat-Thoma E, "Nurses'health promoting lifestyle behaviors in a community hospital" 35 : 77-81, 2017
1 정경숙, "콜센터에서 감정표현규범에 따른 상담사의 감정노동이 감정부조화, 감정소진, 이직의도에 미치는 영향" 대한경영학회 28 (28): 529-551, 2015
2 이인석, "고객센터 상담원의 이직의도 철회에 영향을 미치는 요인 연구" 한국디지털정책학회 18 (18): 333-342, 2020
3 Lovibond PF, "The structure of negative emotional states : comparison of the Depression Anxiety Stress Scales(DASS)with the Beck Depression and Anxiety Inventories" 33 (33): 335-343, 1995
4 Profis M, "The influence of healthcare workers'occupation on health promoting lifestyle profile" 54 (54): 439-447, 2016
5 Walker SN, "The health-promoting lifestyle profile : development and psychometric characteristics" 36 : 76-81, 1987
6 Walker SN, "The health-promoting lifestyle profile : development and psychometric characteristics" 36 (36): 76-81, 1987
7 Melnyk BM, "Relationships among work stress, job satisfaction, mental health, and healthy lifestyle behaviors in new graduate nurses attending the nurse athlete program : a call to action for nursing leaders" 37 (37): 278-285, 2013
8 Sam-Chul Shin, "Relationship Between Occupational Stress and Turnover Intention Among Call Center Counselors" The Korea Academia-Industrial Cooperation Society 16 (16): 1318-1327, 2015
9 Shen HC, "Occupational stress in nurses in psychiatric institutions in Taiwan" 47 (47): 218-225, 2005
10 Kurnat-Thoma E, "Nurses'health promoting lifestyle behaviors in a community hospital" 35 : 77-81, 2017
11 Oh H, "Mental health status and its predictors among call center employees : a cross-sectional study" 19 (19): 228-236, 2017
12 Kim HJ, "Healthpromoting lifestyle behaviors and psychological status among Arabs and Koreans in the United Arab Emirates" 38 (38): 133-141, 2015
13 Hua Y, "Health-promoting lifestyles and depression in urban elderly Chinese" 10 (10): e0117998-, 2015
14 Mak YW, "Health-promoting lifestyle and quality of life among Chinese nursing students" 19 (19): 629-636, 2018
15 Kang SW, "Health-promoting lifestyle and depression in metabolic syndrome patients in Korea" 18 (18): 268-274, 2012
16 Hidalgo KD, "Health promoting practices and personal lifestyle behaviors of Brazilian health professionals" 16 (16): 1114-, 2016
17 Beşer A, "Health promoting behaviors and factors related to lifestyle among Turkish workers and occupational health nurses' responsibilities in their health promoting activities" 45 (45): 151-159, 2007
18 Tsai YC, "Factors and symptoms associated with work stress and health-promoting lifestyles among hospital staff : a pilot study in Taiwan" 12 : 199-, 2012
19 Hardan-Khalil K, "Factors affecting health-promoting lifestyle behaviors among Arab American women" 31 (31): 267-275, 2020
20 Psychology Foundation of Australia, "Depression, anxiety, stress scales" Psychology Foundation of Australia
21 Wei CN, "Assessment of health-promoting lifestyle profile in Japanese university students" 17 (17): 222-227, 2012
22 Allexandre D, "A web-based mindfulness stress management program in a corporate call center : a randomized clinical trial to evaluate the added benefit of onsite group support" 58 (58): 254-264, 2016
23 Lovell GP, "A cross-sectional investigation of depressive, anxiety, and stress symptoms and health-behavior participation in Australian university students" 17 (17): 134-142, 2015
24 Gong S., "A comparative study on health promoting lifestyle, perception for successful aging and preparation for old age among working and non-working married women" Hanyang University 2010