Business innovation with new ICT in the Asia-Pacific : case studies

목차 (Table of Contents)

• CONTENTS
• 1 Overview : Perspectives and Structure / Michitaka Kosaka ; Jie Wu ; Ke Xing ; Shiyong Zhang = 1
• Part I Concepts and Frameworks for Cases Analyses from Service Science Perspectives
• 2 General Trends of Service Innovation with ICT and Their Impact on Business Innovation / Michitaka Kosaka ; Jie Wu ; Ke Xing ; Shiyong Zhang = 13
• 3 Innovation Drivers of ICT Toward Service Evolution : A Study of Service Generations in Japan / Shigeru Hosono = 37
• Part II Case Studies from ICT Providers’ Perspectives
• 4 Social Innovation Business Through Value Co-creation with Customers Powered by Lumada : A Case Study of Hitachi Ltd / Masaharu Akatsu = 59
• 5 Orchestrating a Brighter World : A Case Study of NEC / Miwako Sato ; Hideki Sato = 85
• 6 Co-Creating Future of Artificial Intelligence of Things (AIoT) Through Ecosystem Partnership : A Case Study of Advantech Co, Ltd / Shih-Chieh Jack Hsu ; Hui-Mei Hsu ; San-Yih Hwang = 111
• 7 Realizing Digital Transformation in Retail Businesses with a Digital Technology Platform and Solutions : A Case Study of NEXTTAO / Hua Wang = 133
• Part III Case Studies on Changes of Traditional Businesses and Services (Manufacturing, Agriculture, Transportation and Education)
• 8 Readiness for Digital Innovation and Industry 40 Transformation : Studies on Manufacturing Industries in the City of Salisbury / Ke Xing ; David H Cropley ; Michelle Leanne Oppert ; Chanvi Singh = 155
• 9 Agricultural Business Innovation with New ICT : Case Studies of Fujitsu, Spread and MimosaTEK / Minh Chau Doan ; Michitaka Kosaka = 177
• 10 Aiming to Realize a Smart Society and Seamless Mobility with ICT : JR-EAST’s Challenge for Business Innovation / Masahiko Suzuki = 209
• 11 Effect of New ICTs on Vocational Education in China : A Case Study of Wuxi Vocational Institute of Commerce / Jinfang Cai ; Xian Qian = 233
• Part IV Case Studies on New Businesses with Mobile Devices and Internet
• 12 Mobile Payment Innovations in China : China UnionPay’s Practice and Experience / Quan Sun ; Yongkai Zhou ; Tao Tang = 257
• 13 Value Co-creation Between Stakeholders in Malaysia’s Automotive Aftermarket E-commerce Industry : A Case Study of Sparke Autoparts / Norani Nordin ; Mohd Faizal Ahmad Zaidi ; Noorulsadiqin Azbiya Yaacob ; Michitaka Kosaka ; Michael Tio ; Shaun Li Yeoh = 281
• 14 e-Service Innovation Through Malaysian Consumer Perspectives : Case Studies of e-Hailing and e-Hypermarket / Nur Fazidah Elias ; Ruzzakiah Jenal ; Hazura Mohamed ; Siti Aishah Hanawi ; Hazilah Mohd Amin ; Roham Yeganegi ; Nur Athirah Nabila Binti Mohd Idros = 305
• Part V Case Studies on New Application Fields with New ICTs
• 15 Networked Coordination to Facilitate Secondhand Electronics Recycling and Exchange : A Case Study on Aihuishou / Xuefeng Chen ; Zixiao Ji = 327
• 16 Local Social Innovation by Blockchain Technology : A Trial in a Provincial City in Japan / Kunio Shirahada ; Hiroki Oyama ; Tatsuya Ohsaki = 349
• 17 An Information-Sharing System for Multiprofessional Collaboration in the Community-Based Integrated Healthcare System : A Case Study of Nomi City in Japan / Hideaki Kanai = 367
• 18 Summary / Michitaka Kosaka ; Jie Wu, Ke Xing ; Shiyong Zhang = 391