The purpose of this study was to analyze the current situation of online multimedia services related to child care and education in Busan and to investigate how to improve the service system. Two different substudies were carried out.
In substudy 1, ...
The purpose of this study was to analyze the current situation of online multimedia services related to child care and education in Busan and to investigate how to improve the service system. Two different substudies were carried out.
In substudy 1, 386 internet sites were evaluated using rating scales and one-way ANOVA and MANOVA were conducted. The results of substudy 1 showed that quality of online multimedia service in Busan varied depending on the developers. Comparing to online multimedia services in other areas, there were differences in the features of information, the areas where the service was developed(the developed area), and the developers.
In substudy 2, a questionnaire was distributed to mothers, teachers, and early childhood professionals to see how they use online multimedia services about child care and education. x²-test and MANOVA were conducted. The results of substudy 2 indicated that there were differences in using online multimedia services among the users. No difference was found in the importance of service contents and the extent of satisfaction in using services among online users. However, some differences were found in the contents and the extents of satisfaction depending on developers.
For the improvement of online multimedia services, the roles of developers, users, and early childhood professionals were discussed respectively.