미용종사자의 공유리더십과 조직신뢰가 커뮤니케이션에 미치는 영향 = The Effect of Shared Leadership and Organization Trust on Communication of Beauty Artists

다국어 초록 (Multilingual Abstract)

In this study, we aim to explore the direction of communication that increases organizational trust through shared leadership within beauty organizations, supplementing existing leadership research while providing opportunities for further research, and research on leadership and organizational communication methods suitable for current beauty management environment. The subjects of this study were 584 copies of beauty care workers in Seoul and Daejeon were finally used as analysis data. As a results, this study examined the relationship between shared leadership, organizational trust, and communication of beauty workers, and found that both shared leadership and organizational trust are related to communication, and we cannot help but emphasize the importance of leadership, trust and communication to improve management performance. Based on this study, it is believed that if beauty managers directly apply it to organizational members, they will set more clear goals and produce better results.

참고문헌 (Reference)

1 김성혁, "여행사 웹사이트 온라인 신뢰형성모델에 관한 연구: 여행상품 전자상거래 구매자를 대상으로" 대한관광경영학회 24 (24): 119-139, 2009

2 김문주, "변혁적 리더십과 공유 리더십이 개인의 다양성 태도와 맥락적 성과에 미치는 영향에 관한 연구: 팀의 비차별적 대우의 조절효과를 중심으로" 아시아.유럽미래학회 13 (13): 19-51, 2016

3 김대호, "미용실 경영자의 리더십 효과에 따른 경영특성, 리더쉽 및 경영성과 요인차이" 한국미용학회 21 (21): 911-918, 2015

4 박선예, "미용서비스에서 커뮤니케이션과 기술이 고객만족과 고객충성도에 미치는 영향" 한국미용학회 18 (18): 1344-1355, 2012

5 박명희, "미용서비스업의 서비스 지향성이 조직몰입과 직무만족에 미치는 영향" 한국미용학회 23 (23): 506-514, 2017

6 김진욱, "공유리더십이 조직신뢰에 미치는 영향:자기효능감의 조절효과를 중심으로" 피터드러커 소사이어티 9 (9): 157-183, 2016

7 방호진, "공유리더십과 심리적 안전 분위기가 팀 성과, 팀 몰입 및 변화지향 조직시민행동에 미치는 영향에 대한 연구 : 팀 성찰의 매개효과를 중심으로" 성균관대학교 경영전문대학원 2013

8 Pearce, C. L., "Vertical versus shared leadership as predictors of the effectiveness of change management teams: An examination of aversive, directive, transactional, transformational, and empowering leader behaviors" 6 (6): 172-197, 2002

9 Hwang, S. J., "Understanding organizational communication" Bubmunsa 2006

10 Lewis, J. D., "Trust as a social reality" 63 (63): 967-985, 1984

11 Na, J. H., "The mediator effect of self-efficacy of beauty artists relation of shared leadership and organizational trust" Seokyeong University 2018

12 Kim, G. M., "The influence of organizational communication satisfaction on innovative behavior and mediating effect of organizational trust" Yeungnam University 2016

13 Kye, H. S., "The impact of manager leadership and communication types on organizational engagement among members of the organization" Korea University 2008

14 Pearce, C. L., "The future of leadership : Combining vertical and shared leadership to transform knowledge work" 18 (18): 47-55, 2004

15 Ko, K. M., "The effect of shared leadership on organizational learning capability and mediation effect of shard leadership" Chung-Ang University 2016

16 Linh, V. T., "Study on the effects of leader-member’s interpersonal relationship communication on organizational trust and organizational satisfaction of Korean firms’ investment into Vietnam: Focused on the moderating effects of uncertainty avoidance and power distance" Sogang University 2015

17 Kang, Y. J., "Sharing trust and knowledge among members of public organizations. A Study on Korean Administration" 12 (12): 91-122, 2003

18 Pearce, C. L., "Shared leadership theory" 19 : 622-628, 2008

19 Lee, J. H., "Realationship among Organizational Justice, Trust and Organizational Effectiveness" 12 (12): 93-132, 2004

20 Oh, S. H., "Personnel administration theory" Park Young sa 2005

21 Choi, M. K., "Organizational Design : theory and practice" Topbooks 2012

22 Lee, J. S., "Moderating Effects of Resilience in the Relations between Shared Leadership and Organizational Communication" Ewha Woman’s University 2016

23 Jung, B. H., "Impacts of Shared Leadership on organizational trust and communication : with the focus on moderating efects of Self-Eficacy" Kyung Hee University 2015

24 Lee, J. G., "Effects of organizational communication as a determinant of organizational citizenship behavior within fire stations : focusing on mediating effects of trust and organizational commitment" Yonsei University 2016

25 Kim, M. H., "Effect of the degree of perception on organizational performance of an organization's learning organization:Focusing on the mediating effect of organizational trust and communication satisfaction" Kyung Hee University 2013

26 Kim, B. R., "A Study on the Relationship between Organizational Communication Satisfaction, Job Immersion, and Job Performance" Sookmyung Women's University 2013

27 Kim, Y. H., "A Study on the Relationship between Leadership Types and Task Behavior, Service Orientation : Focus on the mediated effect of Communication Types" Kyunggi University 2018

28 Kim, E. K., "A Study on the Effect of the Ethical Management Practice of Casino Corporation on Organizational Citizenship Behavior – Focused on the Moderating Role of Trust on Organization" Kyonggi University 2009