A study on the impacts of knowledge diffusion through social networks on organizational performance

다국어 초록 (Multilingual Abstract)

Managing knowledge has been regarded as a key source of competitive advantage for many organizations. Much of prior work on knowledge management has focused on creating, capturing, sharing and storing knowledge. Recently, many scholars put more emphasis on organizational aspects of managing knowledge and they paid more attention to how employees share knowledge and with whom they exchange their knowledge. Accordingly, types of ties linking knowledge provider and receiver, links bridging diverse networks, and a typology of a network structure has been studied for shedding light on constructing an efficient knowledge sharing network. However, those studies has given little attention to evaluation of a social network for better performance but they focused on whether types of ties contribute to an organizational performance. The aim of our study is to examine structural properties of knowledge sharing network for improving organizational performance. Our study found out that organizational performance becomes lower in a highly clustered network. Creating random links such as bridges between diverse networks can improve performance of knowledge management. When employees rely on a knowledge management system, creating bridges is not always necessary. Costs of adopting knowledge affect performance of knowledge management.

목차 (Table of Contents)

• Abstract
• 1. Introduction
• 2. Literature Review
• 3. Model
• 4. Results
• 5. Implications and Limitations
• 6. Conclusions
• Appendix
• Reference