旅行社 組織構成員의 經歷沒入과 移職意思와의 關係 - 구조조정에 따른 고용불안의 조절효과 - = The Relationship between Career Commitment andTurnover Intention of the Employees in Travel Agencies:Focusing on the Moderating Effect of Job Insecurity

다국어 초록 (Multilingual Abstract)

This study was to investigate the moderating effect of job insecurity on the relationship between career commitment and turnover intention of the employees in travel agencies. Analysis of the survey data from 184 employees in 19 Korean travel agencies indicated that locus of control, job characteristics at individual levels, transformational leadership and perceived organizational support at group levels had all positive effects on career commitment. Results also showed that career commitment was marginally related to turnover intention. Furthermore, job insecurity moderated the relationship between career commitment and turnover intention. Interestingly, job insecurity changed the moderate positive relationship between career commitment and turnover intention into a negative relationship. Implications and suggestions for future studies were discussed.

참고문헌 (Reference)

1 김석영, "호텔종사원의 개인성격이 직무몰입과 경력몰입에 미치는 영향: 성격5요인을 바탕으로" 대한관광경영학회 23 (23): 239-257, 2008

2 이원행, "한국에서의 구조조정에 따른 고용불안에 관한 연구" 9 (9): 137-170, 2001

3 박경규, "직무불안정이 개인의 직무태도 및 행동에 미치는 영향 : 다운사이징의 조절효과를 중심으로" 한독경상학회 23 (23): 1-21, 2005

4 이기은, "전문직 종사자의 조직 및 전문직업에 대한 이중몰입 결정요인에 관한 연구 -평행모형을 이용하여-" 한국경영학회 31 (31): 12-574, 2002

5 현복희, "여행사관리자 리더십과 종사자 조직협력,직무성과의 관계 연구" 경기대학교 대학원 2006

6 김선희, "여행사 종사원의 직무만족과 이직의도와의 관계에 관한 연구: Herzberg의 동기-위생이론을 중심으로" 한국관광학회 28 (28): 255-272, 2005

7 서철현, "여행사 종사원들의 직무관련 태도요인들이 이직의향에 미치는 영향" 15 (15): 153-171, 2000

8 이기은, "경력몰입의 결정요인과 경력몰입이 구성원의 태도에 미치는 영향" 서강대학교 대학원 2000

9 Hater, C. N, "Worker control and attachment to the firm" 95 : 549-591, 1988

10 Bass,J.S, "Work,stress and social support" Addison-Wesley,Reading 1985

11 House,J.S, "Work,Stress and Social Support" Addison-Wesley 1981

12 Koontz,H, "Transformational leader behaviors and their effects on followers trust in leader, satisfaction, and organizational citizenship behaviors" 1 : 107-142, 1999

13 House, R. J, "The path-goal theory of leadership: Some post hoc and a priori tests in Contingency approaches to leadership" Southern Illinois University Press 1974

14 Hall, D. T, "The new protein career contracts, Helping organizations and employees adapt" 26 (26): 22-37, 1998

15 Breaugh,J.A, "The measurement of work autonomy" 38 (38): 551-570, 1985

16 Blau,G.J, "The measurement and prediction of career commitment" 58 (58): 277-288, 1985

17 Duttweiler,P.D, "The internal control index, a newly developed measure of locus of conrol" 14 : 209-221, 1984

18 Quinn, R. P, "The 1977 Quality of Employment Survey. Ann Arbor" Institute for Social Research 1979

19 Blau,G, "Testing the relationship of locus of control to different performance dimensions" 66 : 125-138, 1993

20 Meyer, J. P, "Testing the 'side-bet theory' of organizational commitment, some methodological considerations" 69 : 372-378, 1984

21 Robinson, S. L, "Psychological contracts and OCB, The effect of unfulfilled obligations" 16 : 289-298, 1995

22 Johnson, C. D, "Predicting job performance of low income workers: The work opinion questionnaire" 37 : 291-299, 1984

23 Eisenberger, R, "Perceived organizational support and employee diligence, commitment, and innovation" 75 : 51-59, 1990

24 Eisenberger, R, "Perceived organizational support" 71 : 500-507, 1986

25 Kinnunen, U, "Organizational Antecedents and Outcomes of Job Insecurity: A Longitudinal Study in Three Organizations in Finland" 21 (21): 443-459, 2000

26 Sverke, M, "No security: A meta-analysis and review of job insecurity and its consequences" 7 : 242-264, 2002

27 Hair, J. F, "Multivariate Data Analysis" Prentice-Hall 1998

28 Meyer, J. P, "Links between work experiences and organizational commitment during the first years of employment, A longitudinal analysis" 61 : 195-209, 1988

29 Roskies, E, "Job insecurity in managers; Antecedents and Consequences" 11 : 345-359, 1990

30 Lim,V.K.G, "Job insecurity and its outcomes; Moderating effects of work-based and non-work-based social support" 49 : 171-194, 1996

31 Rotter,J.B, "Generalized expectancies for internal versus external control of reinforcement" 80 : 1-26, 1966

32 Irving, P. G, "Further assessments of a three-component model of occupational commitment, generalizability and differences across occupations" 82 : 444-452, 1997

33 Bass, B. M, "Full range of leadership development ,Manual for the Multifactor Leadership Development" Mind Garden 1997

34 Mowday, R. T, "Employee- Organization Linkages, The psychology of commitment, absenteeism and turnover" Academic Press 1982

35 Steers, R. M, "Employee turnover and the post decision accommodation process in Research in organization behavior" JAI press 1981

36 Wallace,J.E, "Corporatist control and organizational commitment among professionals, the case of lawyers working in law firms" 73 : 811-839, 1995

37 Roskies, E, "Coping with job insecurity: How does personality make a difference?" 14 (14): 617-630, 1993

38 Ashford, S, "Contend, causes, and consequences of job insecurity; A theory-based measure and substantive test" 32 (32): 803-829, 1989

39 McElroy, J. C, "Commitment and Insurance agents' job perceptions, attitudes and performance" 60 : 363-384, 1993

40 Londond, M, "Career mangement and survival in th work place" Jossey-Bass 1987

41 Colarelli, S. M, "Career commitment, functions, correlaters and management" 15 (15): 158-177, 1990

42 Carson, K. D, "Career commitment , construction of a measure and examination of its psychometric properties" 44 : 237-262, 1994

43 Aryee, S, "Antecedents and outcomes of career commitment" 40 : 288-305, 1992

44 Aryee, S, "An investigation of the predictors & outcomes of career commitment in three career stage" 44 : 1-16, 1994

45 Mitchell,T.R, "An evaluation of the validity of correlational research conducted in organizations" 10 : 192-206, 1985

46 Blau,G, "An empirical investigation of job stress, service length and job strain" 15 : 115-227, 1985

47 Bluedorn,A.C, "A unified model of turnover from organization" 35 : 135-153, 1982