1 서윤규, "스마트폰 이용에 관한 사용자만족 결정요인 분석" 한국기업경영학회 20 (20): 41-56, 2013
2 박영아, "스마트폰 어플리케이션 수용을 통한 오프라인 행동 예측요인 검증에 관한 연구: 기술수용모델(TAM)과 합리적 행동모델(TRA)의 복합모형 적용을 중심으로" 한국기업경영학회 20 (20): 115-133, 2013
3 이지은, "스마트폰 기반 모바일뱅킹 채택에 영향을 미치는 요인 : 기술준비도와 전문지식을 중심으로" 한국전자거래학회 16 (16): 155-172, 2011
4 최자은, "스마트관광의 추진 현황 및 향후 과제" 문화관광연구원 2013
5 서수석, "소셜네트워크의 특성이 소셜커머스 사이트의 신뢰와 구매의도에 미치는 영향" 한국기업경영학회 18 (18): 19-37, 2011
6 최자은, "관광객의 나이와 위험지각에 따른 기술준비도 차이가 모바일 관광 앱 이용의도에 미치는 영향" (사)한국관광레저학회 26 (26): 387-405, 2014
7 Gürhan-Canli, Z., "When corporate image affects product evaluations: The moderating role of perceived risk" 41 (41): 197-205, 2004
8 Belanche, D., "Website usability, consumer satisfaction and the intention to use a website : the moderating effect of perceived risk" 19 (19): 124-132, 2012
9 Johnson, D. S., "Understanding how technology paradoxes affect customer satisfaction with self‐service technology: The role of performance ambiguity and trust in technology" 25 (25): 416-443, 2008
10 Parasuraman, A., "Understanding and leveraging the role of customer service in external, interactive and internal marketing" 1996
1 서윤규, "스마트폰 이용에 관한 사용자만족 결정요인 분석" 한국기업경영학회 20 (20): 41-56, 2013
2 박영아, "스마트폰 어플리케이션 수용을 통한 오프라인 행동 예측요인 검증에 관한 연구: 기술수용모델(TAM)과 합리적 행동모델(TRA)의 복합모형 적용을 중심으로" 한국기업경영학회 20 (20): 115-133, 2013
3 이지은, "스마트폰 기반 모바일뱅킹 채택에 영향을 미치는 요인 : 기술준비도와 전문지식을 중심으로" 한국전자거래학회 16 (16): 155-172, 2011
4 최자은, "스마트관광의 추진 현황 및 향후 과제" 문화관광연구원 2013
5 서수석, "소셜네트워크의 특성이 소셜커머스 사이트의 신뢰와 구매의도에 미치는 영향" 한국기업경영학회 18 (18): 19-37, 2011
6 최자은, "관광객의 나이와 위험지각에 따른 기술준비도 차이가 모바일 관광 앱 이용의도에 미치는 영향" (사)한국관광레저학회 26 (26): 387-405, 2014
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10 Parasuraman, A., "Understanding and leveraging the role of customer service in external, interactive and internal marketing" 1996
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