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5 SHIN, Y., "The impact of Corporate Social Responsibility on Customer Satisfaction, Relationship Maintenance and Loyalty in the Shipping Industry" 2014
6 SCHRECK, P., "The business case for corporate social responsibility:Understanding and Measuring Economic Impacts of Corporate Social Performance" Springer 2009
7 PRUZAN-JORGENSEN, P. M., "Sustainability trends in the container shipping industry: A future trends research summary" Business for Social Responsibility 2010
8 ANDERSON, J.C., "Structural equation modeling in practice: A review and recommended two-step approach" 103 (103): 411-, 1988
9 WERTHER JR, W. B., "Strategic corporate social responsibility as global brand insurance" 48 (48): 317-324, 2005
10 JENKINS, H., "Small business champions for corporate social responsibility" 67 (67): 241-256, 2006
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