호텔식음료부서에서의 개인-환경 적합이 호혜와 조직충성도에 미치는 영향 = The Effect of Person-Environment Fit on Reciprocity and Organizational Loyalty in Hotel Foodservice Department

다국어 초록 (Multilingual Abstract)

This study examines the effect of person-environment fit on reciprocity and organizational loyalty and examines how reciprocity plays the mediating role between person-environment fit and organizational loyalty in hotel foodservice department. The findings can be summarized as follows:First, person-organization fit had a positive effect on reciprocity. Second, person-team fit had a statistically positive effect on reciprocity. Third, person-job fit had a positive effect on reciprocity. Four, reciprocity had a positive effect on organizational loyalty. Five, reciprocity played mediating roles between three constructs of person-organization fit and organizational loyalty.

국문 초록 (Abstract)

본 연구는 개인-환경 적합 이론을 호텔식음료부서 종사원을 대상으로 이들이 지각하는 개인-환경 적합을 개인-조직 적합, 개인-집단 적합, 그리고 개인-직무 적합의 세 가지 하위차원으로 제시하여, 이러한 개인-환경 적합의 차원들이 호혜에 각각 어떠한 영향을 미치는가를 살펴보았다. 또한, 개인-환경 적합과 조직충성도 간의 관계에 있어 호혜의 매개효과를 살펴보았다. 이에 대한 실증분석결과는 다음과 같다. 첫째, 개인-조직 적합은 호혜에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 개인-집단 적합은 호혜에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 셋째, 개인-직무 적합은 호혜에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 호혜는 조직충성도에 통계적으로 유의한 정(+)의 영향을 미치는 것으로 분석되었다.

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