This paper build to improve and efficiently evaluate the quality of public service in local government. It needs present integrated evaluation system developing an indicators what mixed objective and subjective method to desirable evaluation. The majo...
This paper build to improve and efficiently evaluate the quality of public service in local government. It needs present integrated evaluation system developing an indicators what mixed objective and subjective method to desirable evaluation. The major findings of this study are as follows. First, There is difficult in using all indicators in evaluation public service system, therefore, it profit by adapt for evaluation system to works relating major service capable of diminishing directly in regional inhabitants. Second, For evaluating public service in local government, it should be positively considered new multiple methodology what mixed the qualitative method based on scientificㆍquantitative method in performance evaluation. Third, It can be evaluated to endow with weighted value according to synthesis level or sector of outputed local government's performance. Especially, these weighted value endowment might be operating not only professionals in local administration, municipal and regional development. local finance, tax, and so forth but only evaluation committee composed of civil servants, customer's representative.