연구논문 : 학교급식소 조리종사원 담당 위생관리항목에 대한 중요도-수행도 분석 = Originals : Importance-Performance Analysis about Sanitation Management Items Performed by School Foodservice Workers

다국어 초록 (Multilingual Abstract)

The purposes of this study were to investigate the gap in perceived importance-performance between dietitians and foodservice workers regarding school foodservice sanitation and to analyze items that should be given priority for improvement. Data were collected by 440 foodservice workers and 71 dietitians in Gyeongbuk province. All statistical analyses were conducted using the SAS package program (version 8.2 for Windows) for descriptive analysis, t-test, and importance-performance analysis (IPA). According to the performance analysis, there were significant differences between dietitians and foodservice workers in 18 out of the 20 items. In all of 18 items, the evaluated performance scores according to the foodservice workers were higher than those of the dietitians. In addition, the results of IPA confirmed the following areas as improvement priorities: proper hand washing of foodservice workers, cleanliness of trays and utensils, monitoring of temperature of refrigerated/frozen foods and quality of the food materials during inspection, proper washing and disinfection of raw vegetables and fruits and maintenance of CCP records, and control of food holding temperature and methods. In conclusion, dietitians should perform education about sanitation management items that have low perceived importance and should make a plan to improve sanitation management after understanding the gap in perceived importance-performance between dietitians and food service workers.