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      Commentary: Consumption experiences, customer value, subjective personal introspection, the photographic essay, and semiological/hermeneutic interpretation

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      https://www.riss.kr/link?id=A107847672

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      다국어 초록 (Multilingual Abstract)

      This commentary revisits an oft-cited paper published in the Journal of Business Research, reviews the themes contained therein, speculates on why the paper garnered more than the usual attention from marketing and consumer researchers, and offers som...

      This commentary revisits an oft-cited paper published in the Journal of Business Research, reviews the themes contained therein, speculates on why the paper garnered more than the usual attention from marketing and consumer researchers, and offers some suggestions as to where the relevant issues and ideas might lead in the future.

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      참고문헌 (Reference)

      1 Wohlfeil, M., "‘Saved!’ by Jena Malone: An introspective study of a consumer’s fan relationship with a film actress" 65 (65): 511-519, 2012

      2 Brown, S, "Wake up and smell the coffin: An interpretive obituary" 65 (65): 461-466, 2012

      3 Gallarza, M. G., "The value of value: Further excursions on the meaning and role of customer value" 10 (10): 179-191, 2011

      4 Norris, R. T., "The theory of consumer’s demand" Yale University Press 1941

      5 Holbrook, M. B., "The semiotics of consumption: Interpreting symbolic consumer behavior in popular culture and works of art" Mouton De Gruyter 1993

      6 Holbrook, M. B., "The semiology of cinematic consumption: Symbolic consumer behavior in Out of Africa" 13 (13): 374-381, 1986

      7 Gould, S. J, "The self-manipulation of my pervasive, perceived vital energy through product use: And introspective-praxis perspective" 18 (18): 194-207, 1991

      8 Keynes, J. M, "The general theory of employment, interest, and money" Harcourt, Brace & World, Inc 1964

      9 Holbrook, M. B., "The experiential aspects of consumption: Consumer fantasies, feelings, and fun" 9 (9): 132-140, 1982

      10 Arussy, L, "The experience! How to wow your customers and create a passionate workplace" CMP Books 2002

      1 Wohlfeil, M., "‘Saved!’ by Jena Malone: An introspective study of a consumer’s fan relationship with a film actress" 65 (65): 511-519, 2012

      2 Brown, S, "Wake up and smell the coffin: An interpretive obituary" 65 (65): 461-466, 2012

      3 Gallarza, M. G., "The value of value: Further excursions on the meaning and role of customer value" 10 (10): 179-191, 2011

      4 Norris, R. T., "The theory of consumer’s demand" Yale University Press 1941

      5 Holbrook, M. B., "The semiotics of consumption: Interpreting symbolic consumer behavior in popular culture and works of art" Mouton De Gruyter 1993

      6 Holbrook, M. B., "The semiology of cinematic consumption: Symbolic consumer behavior in Out of Africa" 13 (13): 374-381, 1986

      7 Gould, S. J, "The self-manipulation of my pervasive, perceived vital energy through product use: And introspective-praxis perspective" 18 (18): 194-207, 1991

      8 Keynes, J. M, "The general theory of employment, interest, and money" Harcourt, Brace & World, Inc 1964

      9 Holbrook, M. B., "The experiential aspects of consumption: Consumer fantasies, feelings, and fun" 9 (9): 132-140, 1982

      10 Arussy, L, "The experience! How to wow your customers and create a passionate workplace" CMP Books 2002

      11 Pine, J., "The experience economy: Work is theatre and every business a stage" Harvard Business School Press 1999

      12 Gould, S. J, "The emergence of consumer introspection theory (CIT): Introduction to a JBR special issue" 65 (65): 453-460, 2012

      13 Sánchez-Fernández, R. M., "The conceptualization and measurement of consumer value in services" 51 (51): 93-113, 2009

      14 Levy, S. J., "Symbols for sale" 33 (33): 33-39, 1959

      15 Banbury, C., "Sustainable consumption: Introspecting across multiple lived cultures" 65 (65): 497-503, 2012

      16 Holbrook, M. B., "Service quality: New directions in theory and practice" Sage Publications 21-71, 1994

      17 Holbrook, M. B., "Romanticism, introspection, and the roots of experiential consumption: Morris the epicurean" 1 (1): 97-163, 1997

      18 Holbrook, M. B., "Romanticism and sentimentality in consumer behavior : A literary approach to the joys and sorrows of consumption" 5 : 105-180, 1991

      19 Holbrook, M. B., "Review of marketing research Vol. 1" M. E. Sharpe 35-100, 2005

      20 Minowa, Y., "Researchers’ introspection for multisited ethnographers: A xenoheteroglossic autoethnography" 65 (65): 483-489, 2012

      21 Gould, S. J, "Researcher introspection as a method in consumer research: Applications, issues, and implications" 21 (21): 719-722, 1995

      22 Holbrook, M. B, "Representing consumers: Voices, views, and visions" Routledge 231-263, 1998

      23 Olsen, B, "Reflexive introspection on sharing gifts and shopping stories" 65 (65): 467-474, 2012

      24 Abbott, L., "Quality and competition" Columbia University Press 1955

      25 Lebergott, S., "Pursuing happiness: American consumers in the twentieth century" Princeton University Press 1993

      26 Marshall, A, "Principles of economics" The Macmillan Company 1961

      27 LaSalle, D., "Priceless: Turning ordinary products into extraordinary experiences" Harvard Business School Press 2003

      28 Sherry, J. F. Jr, "Poems" 65 (65): 475-477, 2012

      29 Holbrook, M. B, "Pets and people: Companions in commerce?" 61 (61): 546-552, 2008

      30 Holbrook, M. B., "Perceived quality: How consumers view stores and merchandise" D. C. Heath and Company 31-57, 1985

      31 Woodside, A. G, "Overcoming the illusion of will and self-fabrication: Going beyond naïve subjective personal introspection to an unconscious/conscious theory of behavior explanation" 23 (23): 257-272, 2006

      32 Boyd, H. W., "New dimensions in consumer analysis" 41 : 129-140, 1963

      33 Holbrook, M. B, "Music, movies, meanings, and markets: Cinemajazzamatazz" Routledge 2011

      34 Holbrook, M. B, "Memorable customer experiences: A research anthology" Gower Publishing Company 267-290, 2009

      35 Kozinets, R. V, "Me/My research/Avatar" 65 (65): 478-482, 2012

      36 Alderson, W, "Marketing behavior and executive action" Irwin 1957

      37 Smith, S., "Managing the customer experience: Turning customers into advocates" Prentice Hall 2002

      38 Wallendorf, M., "Introspection in consumer research: Implementation and implications" 20 (20): 339-359, 1993

      39 Holbrook, M. B., "Holbrook: An historical autoethnographic subjective personal introspection" 9 (9): 144-190, 2017

      40 Hirschman, E. C., "Heroes, monsters & messiahs: Movies and television shows as the mythology of American culture" Andrews McMeel Publishing 2000

      41 Hirschman, E. C., "Hedonic consumption: Emerging concepts, methods, and propositions" 46 (46): 92-101, 1982

      42 Holbrook, M. B, "Handbook of qualitative research methods in marketing" Edward Elgar 476-493, 2006

      43 Holbrook, A. T., "From the log of a trout fisherman" Plimpton Press 1949

      44 Schmitt, B. H., "Experiential marketing: How to get customers to sense, feel, think, act, and relate to your company and brands" The Free Press 1999

      45 Holbrook, M. B, "Customer value and autoethnography: Subjective personal introspection and the meanings of a photograph collection" 58 (58): 45-61, 2005

      46 Holbrook, M. B., "Consumption symbolism and meaning in works of art: A paradigmatic case" 22 (22): 19-36, 1988

      47 Holbrook, M. B, "Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay" 59 (59): 714-725, 2006

      48 Holbrook, M. B, "Consumption as communication in the world of Mrs. Cage" 60 (60): 139-142, 1996

      49 Hirschman, E. C., "Consuming the vampire: Sex, death, and liminality" 27 (27): 1-45, 2011

      50 Holbrook, M. B, "Consumer value: A framework for analysis and research" Routledge 1-28, 1999

      51 Holbrook, M. B., "Consumer research: Postcards from the edge" Routledge 46-78, 1997

      52 Mick, D. G, "Consumer research and semiotics: Exploring the morphology of signs, symbols, and significance" 13 (13): 196-213, 1986

      53 Wohlfeil, M., "Consumer motivations to participate in event-marketing strategies" 22 (22): 643-669, 2006

      54 Woods, W. A, "Consumer behavior" North Holland 1981

      55 Whelan, S., "Communicating brands through engagement with ‘lived’ experiences" 13 (13): 313-329, 2006

      56 Holbrook, M. B., "Collective stereographic photo essays: An integrated approach to probing consumption experiences in depth" 15 (15): 201-221, 1998

      57 Shaw, C., "Building great customer experiences" Palgrave Macmillan 2002

      58 Heisley, D. D., "Autodriving: A photoelicitation technique" 18 (18): 257-272, 1991

      59 Smith, A, "An inquiry into the nature and causes of the wealth of nations" The Modern Library 1937

      60 Woodside, A. G, "Advancing from subjective to confirmatory personal introspection in consumer research" 21 (21): 987-1010, 2004

      61 Holbrook, M. B., "Advances in consumer research Vol. 15" Association for Consumer Research 537-542, 1988

      62 Holbrook, M. B., "Advances in consumer research Vol. 14" Association for Consumer Research 144-149, 1987

      63 Holbrook, M. B., "Advances in consumer research Vol. 13" Association for Consumer Research 614-618, 1986

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      연월일 이력구분 이력상세 등재구분
      2027 평가예정 재인증평가 신청대상 (재인증)
      2021-01-01 평가 등재학술지 유지 (재인증) KCI등재
      2018-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2015-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2011-09-28 학회명변경 영문명 : Korean Academy Of Marketing Science -> Korean Scholars of Marketing Science KCI등재
      2011-09-27 학술지명변경 한글명 : Journal of Global Academy of Marketing Science(마케팅과학연구) -> Journal of Global Scholars of Marketing Science(마케팅과학연구) KCI등재
      2011-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2010-05-20 학술지명변경 한글명 : 마케팅과학연구 -> Journal of Global Academy of Marketing Science(마케팅과학연구)
      외국어명 : Journal of Global Academy of Marketing Science -> 全球营销科学学报
      KCI등재
      2009-01-01 평가 등재학술지 유지 (등재유지) KCI등재
      2008-02-27 학술지명변경 외국어명 : Journal of Korean Academy of Marketing Science -> Journal of Global Academy of Marketing Science KCI등재
      2006-01-01 평가 등재학술지 선정 (등재후보2차) KCI등재
      2005-01-01 평가 등재후보 1차 PASS (등재후보1차) KCI등재후보
      2003-07-01 평가 등재후보학술지 선정 (신규평가) KCI등재후보
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      학술지 인용정보

      학술지 인용정보
      기준연도 WOS-KCI 통합IF(2년) KCIF(2년) KCIF(3년)
      2016 0.7 0.7 0.77
      KCIF(4년) KCIF(5년) 중심성지수(3년) 즉시성지수
      0.74 0.69 1.385 0.03
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