1 예기훈, "일개 대학 안경광학과 학생들의 전공인식도에 관한 연구" 한국안광학회 20 (20): 25-34, 2015
2 김상현, "의료기기로서의 시력보정용 안경테" 한국안광학회 12 (12): 143-149, 2007
3 한 송, "안경원 서비스 품질이 고객 만족에 미치는 영향" 대한시과학회 16 (16): 11-19, 2014
4 "http://news.joins.com/article/3377211"
5 "http://k-eyewear.com/eyeglass/content.asp?board_idx=351&code_idx=1&page=5"
6 "http://blog.naver.com/PostView.nhn?blogId=opticalnews&logNo=150169671623"
7 "http://blog.daum.net/opticalnews/1101"
8 L. Zawistowich, "What the government wants" 50 (50): 603-605, 1991
9 K. J. Blois, "The Marketing of Services : An Approach" 8 (8): 137-145, 1974
10 C. K. Yeo, "The Effect of Service Provider Nonverbal Attributes on Customer Evaluation in Service Recovery Stage" 4 (4): 8-13, 2013
1 예기훈, "일개 대학 안경광학과 학생들의 전공인식도에 관한 연구" 한국안광학회 20 (20): 25-34, 2015
2 김상현, "의료기기로서의 시력보정용 안경테" 한국안광학회 12 (12): 143-149, 2007
3 한 송, "안경원 서비스 품질이 고객 만족에 미치는 영향" 대한시과학회 16 (16): 11-19, 2014
4 "http://news.joins.com/article/3377211"
5 "http://k-eyewear.com/eyeglass/content.asp?board_idx=351&code_idx=1&page=5"
6 "http://blog.naver.com/PostView.nhn?blogId=opticalnews&logNo=150169671623"
7 "http://blog.daum.net/opticalnews/1101"
8 L. Zawistowich, "What the government wants" 50 (50): 603-605, 1991
9 K. J. Blois, "The Marketing of Services : An Approach" 8 (8): 137-145, 1974
10 C. K. Yeo, "The Effect of Service Provider Nonverbal Attributes on Customer Evaluation in Service Recovery Stage" 4 (4): 8-13, 2013
11 L. L. Berry, "Relationship Marketing of Services-Growing Interest, Emerg-ing Perspective" 23 (23): 236-245, 1995
12 J. Weiner, "Impacts of Managed Careon prescription of drug use"
13 M. J. Bitner, "Evaluation Service Encounters: The Effects of Physical Surroundings and Employee Responses" 54 (54): 69-82, 1990
14 S. D, Alan, "Customer Loyalty: Toward an Integrated Conceptual Framework" 22 : 75-92, 1994
15 M. H. Kim, "Analysis of Customer Satisfaction and Purchase Form in Spectacle Shop" 3 (3): 95-103, 2001
16 R. P. H. Wilson, "Alterations in prescribing by general practitioner fundholders : an observational study" 311 : 1347-1350, 1995