조직구성원의 갈등과 해소방안에 관한 연구

다국어 초록 (Multilingual Abstract)

This study aims at illuminating the conflict relation of the low order variables( personal, interpersonal and intergroup conflict) to the background variables( sex, age, education, period of service and kind of occupation) and finding the solution to the conflict.
A theoretical basis is made upon the previous studies concerned with this study and the various kinds of organization conflict according to the background of the members are studied. To solve the problem the following hypothesis is set up.
Hypothesis Ⅰ - there will be statistically significant differences between the loy order variables consisting of the organization conflict.
Hypothesis Ⅱ - the differences will be related to the background variables of the organization members.
To test these hypotheses, the present writer used " Organization Conflict Check Paper", He revised Lee Moo-yong's for this study which is based on the Simon and March's organization conflict pattern of personal, interpersonal and intergroup conflict.
Subjects are 300 male and female employers of two companies located each in Yongin and Osan. Among them only 289 subjects replied properly to the questionaire and the results of their answers are treated in this paper.
To testify these hypotheses the statistical method of Pearson's accumulated correlation(r) and anova are used.
The result is as follows: 〈Hypothesis Ⅰ〉, 〈Hypothesis Ⅱ-②ⓑ〉,〈Hypothesis Ⅱ-②ⓒ〉. 〈Hypothesis Ⅱ-③ⓐ〉,〈Hypothesis Ⅱ-④ⓐ〉,〈Hypothesis Ⅱ-④ⓑ〉,〈Hypothesis Ⅱ-⑤ⓐ〉 are positively verified but 〈Hypothesis Ⅱ-①ⓐ〉,〈Hypothesis Ⅱ-①ⓑ〉,〈Hypothesis Ⅱ-①ⓒ〉,〈Hypothesis Ⅱ-②ⓐ〉,〈Hypothesis Ⅱ-③ⓑ〉,〈Hypothesis Ⅱ-③ⓒ〉,〈Hypothesis Ⅱ-④ⓒ〉,〈Hypothesis Ⅱ-⑤ⓑ〉,〈Hypothesis Ⅱ-⑤ⓒ〉,〈Hypothesis Ⅱ-⑥ⓐ〉,〈Hypothesis Ⅱ-①ⓐ〉,〈Hypothesis Ⅱ-①ⓑ〉,〈Hypothesis Ⅱ-①ⓒ〉,〈Hypothesis Ⅱ-②ⓐ〉,〈Hypothesis Ⅱ-③ⓑ〉,〈Hypothesis Ⅱ-③ⓒ〉.〈Hypothesis Ⅱ-④ⓒ〉,〈Hypothesis Ⅱ-⑤ⓑ〉,〈Hypothesis Ⅱ-⑤ⓒ〉,〈Hypothesis Ⅱ-⑥ⓐ〉 and 〈Hypothesis Ⅱ-⑥ⓑ〉 are negated.

목차 (Table of Contents)

• 目次 = ⅰ
• 第I章. 序論 = 1
• 第1節. 問題의 提起 = 1
• 第2節. 硏究의 目的 = 2
• 第3節. 硏究의 方法 및 範圍 = 2
• 第II章 組織葛藤에 관한 理論的背景 = 4
• 第1節. 組織葛藤의 槪念 = 4
• 第2節. 組織葛藤의 類型 및 模型 = 10
• 1. 組織葛藤의 類型 = 11
• 2. 組織葛藤의 模型 = 13
• 1) Schermerhorn의 模型 = 13
• 2) Harrison의 模型 = 15
• 3) Dubrin의 模型 = 16
• 4) Schmidt와 Kochan의 模型 = 17
• 第3節. 組織 葛藤 原因과 結果 = 19
• 1. 組織 葛藤 原因 = 19
• 2. 組織葛藤의 結果 = 21
• 第III章. 實證調査 方法 = 24
• 第1節. 實證調査의 對象 = 24
• 第2節. 調査의 道具 = 24
• 第3節. 硏究의 節次 = 25
• 第4節. 資料處理 = 26
• 第IV章. 假說 및 結果 分析 = 27
• 第1節. 假說 = 27
• 第2節. 結果 分析 및 解釋 = 27
• 1. 組織葛藤 下立變因間의 相關關係 = 28
• 2. 組織構成員의 背景變因에 따른 組織葛藤 = 29
• 第V章. 組織葛藤의 問題點 및 解消方案 = 50
• 第1節. 組織葛藤의 問題點 = 50
• 第2節. 解消方案 = 51
• 第VI章. 要約 및 結論 = 53
• 第1節. 要約 = 53
• 第2節. 結論 = 54
• ABSTRACT = 57
• 참고문헌 = 59
• 부록 (설문서) = 62