직속 상사의 나르시시즘이 특급호텔 조리 및 식음료 종사원의 직무열의 및 반생산적 과업행동에 미치는 영향에 관한 연구 = The Effect of Deluxe Hotel Supervisor’s Narcissism on Job Engagement and Counterproductive Work Behavior of Culinary & Food and Beverage Employees

다국어 초록 (Multilingual Abstract)

The purposes of this study was to analyze the supervisor’s narcissism on job engagement and counterproductive work behavior of culinary & food and beverage employees’. Based on the 417 samples obtained for empirical research this study reviewed the reliability and fitness of the research model and verified a total 5 hypotheses using the AMOS program(18.0). The hypothesized relationships in the model were simultaneously tested by suing a structural equation model(SEM). The SEM showed that narcissism had a negative significant influence on job engagement and had a positive significant influence on counterproductive work behavior. Also, job engagement had a negative significant influence on counterproductive work behavior. The limitations of the current study and recommendations for further research were explained as well.

국문 초록 (Abstract)

본 연구는 특급호텔 조리 및 식음료 종사원이 인지하는 직속 상사의 나르시시즘이 직무열의 및 반생산적 과업행동에 미치는 영향 관계에서 조리 및 식음료 종사원의 조절효과를 실증 분석하고자 하였다. 실증연구를 위해 확보된 417개의 표본을 바탕으로 연구모형의 신뢰성, 적합성 등을 검토하였고, 구조방정식을 사용하여 가설을 검증하였다. 실증분석 결과 직속 상사의 나르시시즘은 종사원의 직무열의에 부정적인 영향을 미치는 것으로 나타났고, 반생산적 과업행동에는 정(+)의 영향을 미치는 것으로 조사되었다. 한편, 직무열의는 반생산적 과업행동에 유의한 부(-)의 영향이 있는 것으로 나타났다.

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