경찰공무원의 경찰병원 이용실태와 개선방안에 관한 연구 = A Study on Use Status of National Police Hospital by Police Officers and Its Improvement Plans

다국어 초록 (Multilingual Abstract)

This study examines use status of the National Police Hospital by police officers and its improvement plans. The analysis results of use status of the National Police Hospital are as follows. First, three out of ten police officers used the National Police Hospital and the reason that they used is a medical expense subsidy for them. Seven out of ten police officers did not use the National Police Hospital because of the geographically long distance of the hospital and difficulty of reservation. Second, police officers who have been employed for a long period of time or married had higher experience of using the National Police Hospital. According to the results of research, the use of police officers in the National Police Hospital was higher than the low rank, and married rather than single. Third, department of orthopedic surgery in the National Police Hospital has been the most frequently used department of police officers. Especially, the use of orthopedics by male police officers was high. Lastly, the reason for the low satisfaction of the National Police Hospital is that the National Police Hospital which is located in Seoul is geographically far away, and the waiting time for medical treatment and hospital stay is long.
Therefore, the National Police Hospital should overcome the limitation of the geographical location and shorten the waiting time for medical treatment and hospitalization to increase the use of police officers and improve customer satisfaction. In order to achieve this, the improvement plans are necessary, such as establishing local branch hospitals or cooperating with local public hospitals or university hospitals, improving the job satisfaction of the internal members of hospitals, reforming the performance system, expanding professional manpower, improving the efficiency of the medical service.

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