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10 Parasuraman, A, "Technology Readiness Index (TRI) a multiple-item scale to measure readiness to embrace new technologies" 2 (2): 07-320, 2000
1 문천수, "기술준비도와 상황적 영향이 셀프서비스기술 태도 및 사용의도에 미치는 영향" 한국시뮬레이션학회 25 (25): 93-100, 2016
2 Liu, Y., "Whole brain white matter changes revealed by multiple diffusion metrics in multiple sclerosis: A TBSS study" 81 (81): 2826-2832, 2012
3 Van der Heijden, H, "User acceptance of hedonic information systems" 28 (28): 695-704, 2004
4 Agarwal, R., "Time flies when you’re having fun : cognitive absorption and beliefs about information technology usage" 24 (24): 665-694, 2000
5 Parasuraman, A., "The impact of technology on the quality-value-loyalty chain: a research agenda" 28 (28): 168-174, 2000
6 Lam, S. Y., "The effects of the dimensions of technology readiness on technology acceptance: An empirical analysis" 22 (22): 19-39, 2008
7 Cho, Sehee, "The Influence of Airlines' Self-Service Technology(SST) Quality on Customer Satisfaction-Focused on the Mediating Effect of SST Users' Experiential Value" Sejong University 2015
8 Dabholkar, P. A, "Technology-based service delivery: a classification scheme for developing marketing strategies" 3 (3): 241-271, 1994
9 Bitner, M. J., "Technology infusion in service encounters" 28 (28): 138-149, 2000
10 Parasuraman, A, "Technology Readiness Index (TRI) a multiple-item scale to measure readiness to embrace new technologies" 2 (2): 07-320, 2000
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21 Dabholkar, P. A., "An attitudinal model of technology-based self-service: moderating effects of consumer traits and situational factors" 30 (30): 184-201, 2002
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