This study aimed to investigate the relationships among empathy, self-efficacy, and job competence in paramedics, and to provide foundational data for enhancing job competence and the quality of emergency medical services. A total of 138 paramedics pa...
This study aimed to investigate the relationships among empathy, self-efficacy, and job competence in paramedics, and to provide foundational data for enhancing job competence and the quality of emergency medical services. A total of 138 paramedics participated in the study, and data were collected using structured questionnaires. Statistical analyses were performed using SPSS Version 20.0, including t-tests, ANOVA, Pearson’s correlation coefficients, and multiple regression analysis. The results revealed that there were significant positive correlations among empathy and self-efficacy, self-efficacy and job competence, and empathy and job competence. In the multiple regression analysis, self-efficacy (β = 0.44) and career length (β = 0.26) were found to significantly influence job competence, while empathy showed no statistically significant effect. The adjusted R² of the model was 0.31. These findings suggest that programs designed to enhance self-efficacy should be developed and implemented to improve the job competence of paramedics.