Business mergers are a direct result of rapid changes in the current corporate environment. They are occurring in many industries, including financial institutions. As information systems prove increasingly indispensable in the integration of companie...
Business mergers are a direct result of rapid changes in the current corporate environment. They are occurring in many industries, including financial institutions. As information systems prove increasingly indispensable in the integration of companies’ business systems, information system integration is becoming increasingly necessary. However, in many cases such integration does not work well. Therefore, this paper proposes a new framework using both IS integration model and IS integration phases to analyze systems failure in IS integration.