특성화고등학교의 교육서비스품질과 전공만족도의 관계에서 진로결정자기효능감의 매개효과 연구: 성별 간 다집단분석

다국어 초록 (Multilingual Abstract)

The purpose of this study is to find out the direct and indirect effects of educational service quality in specialized high schools on career decision-making self-efficacy through major satisfaction. In addition, group differences between genders were studied. To this end, the study was conducted with 474 students from specialized high schools. Education service quality not only has a direct effect on career decision-making self-efficacy, which is the dependent variable (B=.275), but also has an indirect effect on career decision-making self-efficacy by mediating major satisfaction (B=.408). As a result of the analysis of the mediating effect between the two groups, in the case of male students, there was no direct effect from educational service quality to career decision-making self-efficacy (B=.151), but there is an indirect effect through major satisfaction (B=.588). In the case of female students, there is a direct effect from educational service quality to career decision-making self-efficacy (B=.316), and there is an indirect effect through major satisfaction (B=.267). Based on these studies, policy suggestions and suggestions for subsequent research were presented.